Organizational Overview:

FHI 360 is a nonprofit human development organization dedicated to improving lives in lasting ways by advancing integrated, locally driven solutions. Our staff includes experts in health, education, nutrition, environment, economic development, civil society, gender equality, youth, research, technology, communication, and social marketing — creating a unique mix of capabilities to address today’s interrelated development and humanitarian challenge in more than 70 countries. FHI 360’s Crisis Response team is responding to the humanitarian emergency in Amhara and Afar region, focusing on emergency health, nutrition and WASH activities to support the goal of reducing morbidity and mortality.

Job Summary:

Under FHI 360 is seeking a highly motivated and experienced Office Manager to oversee the smooth operation of the Axum Field Office in Ethiopia. The Office Manager will play a crucial role in supporting our humanitarian activities, ensuring efficient administrative and logistical support, and maintaining a conducive working environment for staff. The successful candidate should possess at least 3- 5 years of experience in humanitarian activities and be familiar with the local context in Ethiopia.

Responsibilities:

Office Administration:

• Handle day-to-day office operations and ensure compliance with organizational policies and procedures.
• Coordinate office logistics, including office supplies, equipment, and maintenance.
• Oversee the management of office facilities and ensure a safe and comfortable working environment for staff.
• Handle office communications, including phone calls, emails, and correspondence.

Human Resources Support:

• Assist with the recruitment process, including advertising vacancies, shortlisting candidates, and scheduling interviews.
• Support new employee onboarding, including orientation, documentation, and induction programs.
• Maintain accurate personnel records and assist with staff leave management.
• Coordinate staff training and development activities in collaboration with the Human Resources department.

Financial Management:

• Assist with financial tasks, such as budget preparation, expense tracking, and processing invoices.
• Liaise with the finance team to ensure timely and accurate financial reporting.
• Handle petty cash and maintain proper documentation for financial transactions.
• Support procurement processes, including obtaining quotations, preparing purchase requests, and monitoring vendor performance.

Logistics and Travel Coordination:

• Coordinate travel arrangements for staff, including flight bookings, visa applications, and accommodation.
• Arrange transportation and logistics for field visits, meetings, and workshops.
• Maintain accurate records of travel and logistics arrangements, including travel authorizations and expense claims.

Security and Safety:

• Collaborate with the security focal point to implement security protocols and procedures.
• Maintain updated contact lists and emergency response plans.
• Support the implementation of staff safety and well-being initiatives.

Qualifications and Experience:

• Bachelor’s degree in a relevant field (e.g., Business Administration, Management) or equivalent experience.
• A minimum of 3-5 years of experience in office management or administrative roles, preferably within a humanitarian organization.
• Strong understanding of humanitarian operations and familiarity with integrated health, nutrition, WASH, and protection interventions.
• Excellent organizational and multitasking skills, with the ability to prioritize tasks effectively.
• Proficient in using Microsoft Office applications (Word, Excel, PowerPoint) and other relevant software.
• Excellent written and verbal communication skills in English. Knowledge of local languages is desirable.
• Demonstrated ability to work independently, as well as in a team-oriented, multicultural environment.
• Strong problem-solving skills and attention to detail.

Typical Physical Demands:

• Typical office environment.
• Ability to spend long hours looking at computer screen and doing repetitive work on a keyboard.
• Ability to sit and stand for extended periods of time.
• Ability to lift/move up to 5 lbs.

Technology to be Used:

• Laptop, Microsoft applications (i.e., Office 365, SharePoint, Skype/Zoom/Teams), cell phone/mobile technology, and standard office equipment.

Travel Requirements:

• 30-40 % travelling in the field

This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.

FHI 360 is an equal opportunity and affirmative action employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law.

Our values and commitments to safeguarding: FHI 360 is committed to preventing any type of abuse, exploitation and harassment in our work environments and programs, including sexual abuse, exploitation and harassment. FHI 360 takes steps to safeguard the welfare of everyone who engages with our organization and programs and requires that all personnel, including staff members and volunteers, share this commitment and sign our code of conduct. All offers of employment will be subject to appropriate screening checks, including reference, criminal record and terrorism finance checks. FHI 360 also participates in the Inter-Agency Misconduct Disclosure Scheme (MDS), facilitated by the Steering Committee for Humanitarian Response. In line with the MDS, we will request information from job applicants’ previous employers about any substantiated findings of sexual abuse, exploitation and/or harassment during the applicant’s tenure with previous employers. By applying, job applicants confirm their understanding of these recruitment procedures and consent to these screening checks.

FHI 360 will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.

FHI 360 fosters the strength and health of its workforce through a competitive benefits package, professional development and policies and programs that support a healthy work/life balance. Join our global workforce to make a positive difference for others — and yourself.

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