Officer, Security Training and Awareness
JOB DETAIL
1. SUMMARY
Please see link below:
https://www.nato.int/structur/recruit/2023/JIS0094.docx
2. QUALIFICATIONS AND EXPERIENCE
ESSENTIAL
The incumbent must:
- possess a university degree or equivalent qualification from an institute of recognised standing in a field related to the position;
- possess at least 4 years’ experience in developing and delivering Training and Awareness programmes, including online courses;
- possess extensive experience working with eLearning and Computer Based Training (CBT) platforms;
- possess outstanding communication in order to engage the audience and interpersonal skills to effectively convey and tailor security awareness messages to staff at all levels with the aim of sensitizing the target audience to the potential security threats and risks;
- possess excellent reporting and presentation skills, both oral and in writing;
- possess the following minimum levels of NATO’s official languages (English/French): V (“Advanced”) in one; III (“Intermediate”) in the other.
DESIRABLE
The following would be considered an advantage:
- a Master’s level degree or other advanced level qualification in a relevant field (e.g. Training Development or Adult Learning);
- qualification from an institute of recognised standing in a field related to development of and delivery of training products or services (e.g. Organizational Learning and Development)
- experience working in a multi-national, multi-cultural organisation (civil or military);
- possess knowledge of current trends in security of information, physical, personnel, industrial, CIS and Cyber security, fire prevention and emergency procedures;
- a good understanding of the ever-changing threat environment and security challenges;
- experience in effectively communicating complex related subjects and technical information;
- be versed in the organisational culture, and NATO security policies and procedures;
- experience in developing a network of professional contacts across to facilitate coordination and coherence in the development and delivery of security awareness programmes.
- advanced level knowledge of both NATO official languages.
3. MAIN ACCOUNTABILITIES
Planning and Execution
Develop and update security awareness materials on a regular basis in accordance with any changes in the security policy or to the threat environment. Plan and deliver training and security awareness upon hire and annually (refresher and/or specific topical courses and briefings), and identify methods for recording attendance while ensuring that all staff attend the refresh sessions. Be responsible for building a targeted Security Training & Awareness strategy and putting it into practice by building the learning culture and security awareness landscape within the NATO Headquarters community. Identify key learning needs, analyse security awareness gaps, and use learning analytics to evaluate the effectiveness of training and awareness interventions.
Map organizational learning maturity for security, and set up formal security training and awareness programs, as well as strengthen the informal security awareness landscape.
Project Management
Plan an effective Security Training & Awareness Programme and create a culture of learning that is aimed at solving today’s, and into the future, security challenges, such as closing the security awareness gap, enabling the digital transformation of security training & awareness, engaging current and future staff. Implement and manage a formal Security Training and Awareness programme throughout the NATO HQ. Map requirements to different roles and develop metrics. Deploy security awareness training utilising different communication methods. Contribute to security awareness projects across NATO as required.
Information Management
Identify appropriate materials and content for security awareness training based on each role and organization’s culture. Determine the content of security awareness and training materials and their applicability. Assemble content and reference material for all target audience and covering from general security awareness concepts to specific security topics. Utilize different awareness material types including media-rich content of graphics, sound, animations and video. use various methods to collect the right data, analyse and report on the impact or Return on Investment of the Program; the data will be used to define a given business need/strategy.
Stakeholder Management
Identify stakeholders, build a relationship based on trust and mutual support. Liaise with stakeholders at various levels and in various functions of the International Staff (IS), the IMS and National Delegations & Partner Missions to ensure that security awareness messages are understood. Promote awareness and behavior change. Determine the training intended audience, identify types and awareness roles and determine their levels of responsibility. Maintain management commitment to supporting, endorsing and promoting the programme. Develop and implement a digital learning strategy for security training and awareness in cooperation/collaboration with key stakeholders.
Expertise Development
Identify new or changing technologies, threats, security requirements and best practices to be included in the annual updates. Keep abreast of revisions in the NATO HQ Security Regulations, fire prevention and emergency procedures, which will impact on individual security concerns for staff and will need to be included in training materials. Stay up-to-date with industry standards, common methods to communicate security awareness and the latest eLearning and CBT/Web-Based Training (WBT) techniques. Remain current on content development and delivery to industry trends and learning technologies.
Financial Management
Plan, coordinate and monitor the budgets, annual expenditure and financial resources for the training and awareness programme.
Knowledge Management
Conduct a human risk analysis and assessment of the organization’s security awareness level. Create a security awareness checklist to effectively manage and monitor the security training and awareness programme. Determine the learning objectives for each topic, define metrics to assess and measure the success of the programme. Record attendance, seek feedback from both contributors and audience, and ensure continues follow-up with the target audience for refresher and/or additional training activities, as needed.
People Management
Provide in depth mentoring through sound and inclusive management practices. Create a learning, development and growth culture within the team. In critical moments, be present, listen, and provide guidance and support. Provide regular and fair feedback on performance, informally as appropriate and via the HQ Performance Review and Development (PRD) system. Promote integrity, professionalism and accountability; be a role model.
Perform any other related duty as assigned.
4. INTERRELATIONSHIPS
The incumbent reports to the Head, Security and Awareness Section. S/he will maintain regular contact with the Section Heads and other officers of PSESB to update security briefings and educational material. S/he will also coordinate with the other Branches within NOS to ensure that the content of briefings is appropriate and up-to-date. S/he will need to interact on a daily basis with stakeholders within the NATO Headquarters from the International Staff, the International Military Staff, the Agencies, the National Delegations and Partner Missions. The incumbent liaises with Divisional Security Officers at NATO HQ to ensure attendance at security awareness briefings.
Direct reports: 1.
Indirect reports: N/a.
5. COMPETENCIES
The incumbent must demonstrate:
- Analytical Thinking: Sees multiple relationships;
- Achievement: Creates own measures of excellence and improves performance;
- Clarity and Accuracy: Monitors others’ work for clarity;
- Conceptual Thinking: Applies learned concepts;
- Customer Service Orientation: Makes things better for the customer. Addressing underlying customer needs;
- Impact and Influence: Uses indirect influence;
- Initiative: Is decisive in a time-sensitive situation;
- Teamwork: Solicits inputs and encourages others.
7. USEFUL INFORMATION REGARDING APPLICATION AND RECRUITMENT PROCESS
Please note that we can only accept applications from nationals of NATO member countries. Applications must be submitted using e-recruitment system, as applicable:
- For NATO civilian staff members only: please apply via the internal recruitment portal (link);
- For all other applications: www.nato.int/recruitment
Before you apply to any position, we encourage you to click here and watch our video providing 6 tips to prepare you for your application and recruitment process.
Do you have questions on the application process in the system and not sure how to proceed? Click here for a video containing the information you need to successfully submit your application on time.
More information about the recruitment process and conditions of employment, can be found at our website (http://www.nato.int/cps/en/natolive/recruit-hq-e.htm)
Appointment will be subject to receipt of a security clearance (provided by the national Authorities of the selected candidate), approval of the candidate’s medical file by the NATO Medical Adviser, verification of your study(ies) and work experience, and the successful completion of the accreditation and notification process by the relevant authorities.
NATO will not accept any phase of the recruitment and selection prepared, in whole or in part, by means of generative artificial-intelligence (AI) tools, including and without limitation to chatbots, such as Chat Generative Pre-trained Transformer (Chat GPT), or other language generating tools. NATO reserves the right to screen applications to identify the use of such tools. All applications prepared, in whole or in part, by means of such generative or creative AI applications may be rejected without further consideration at NATO’s sole discretion, and NATO reserves the right to take further steps in such cases as appropriate.
