Operations Manager
Location: London
Hours: 14 per week (Mondays & Fridays ; part of a job share)
Salary: £29,671 per annum based on 35 hours per week plus Inner London Weighting of £3,344 if applicable
Contract Type: Fixed Term to August 2025
Are you a natural, inspirational leader who would relish dealing with emergencies and crises?
Would you get great satisfaction from knowing you were helping people in crisis?
If so, this role as Operations Manager could be for you!
You will be leading the day to day functions within Emergency Response. You will be managing a team of staff and volunteers who make a tangible difference to people’s lives following an emergency.
Your focus will be on supporting people during a crisis; helping them transition to recovery; developing preparedness and resilience amongst individuals and communities to help them cope with crisis should it occur.
You will strive to increase our ability and capacity to respond through an enhanced volunteer base and involvement in emergency planning functions with our partners. You will enhance the reputation and influence of British Red Cross in the field of emergency and crisis response.
No two days are the same in this varied role as Operations Manager but you will be involved in:

Overseeing the delivery of all aspects of the emergency response services.
Preparing and executing operational plans focusing on how we will respond on localised crises.
Supporting the management and strategic direction within the area and being a key part of driving growth.
Monitoring performance data for continuous improvement and development of services.

To be a successful Operations Manager, you’ll need:

Experience of working in crises and emergencies.
A strong track record in developing and ensuring the implementation of strategic and operational emergency plans.
Practical management experience of operational teams including effective deployment of resources.
Experience of identifying service needs, and exploiting and developing service opportunities.
Experience of working with, and leading volunteers.
A full UK driving licence, held for minimum of two years.
Knowledge of local government, statutory and voluntary sectors.

The closing date for your application is Thursday 5th October 2023.
In return for your commitment and expertise, you’ll get:
• Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days.
• Pension scheme: Up to 6% contributory pension.
• Flexible working: We do our best to accommodate your preferred work style.
• Learning & Development: Wide range of career opportunities + comprehensive learning.
• Discounts: Access to Blue Light Discount Card and employee benefits platform.
• Wellbeing Support: Access to mental health and wellbeing assistance.
• Team Working: Champion our mission in a collaborative team.
• Cycle2Work: Lease a bicycle through the scheme.
• Season ticket loan: Interest-free loan for commuting expenses.

We are proud to participate in the disability confident scheme for roles based in the UK. During the application process, you will be asked if you wish to apply under the scheme.

At The British Red Cross, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff and volunteers. We remain dedicated to ensuring our teams can bring their true selves to work without risk or fear of discrimination. We do this through regular data reporting, and the assistance of our internal Race and Equality Network (REEN), LGBT+ Network, our Disability and Wellness Network (DAWN), Gender Network, Carers Network and Youth Network.

Connecting human kindness with human crisis