Description

IFC—a member of the World Bank Group—is the largest global development institution focused on the private sector in emerging markets. We work in more than 100 countries, using our capital, expertise, and influence to create markets and opportunities in developing countries. In fiscal year 2022, IFC committed a record $32.8 billion to private companies and financial institutions in developing countries, leveraging the power of the private sector to end extreme poverty and boost shared prosperity as economies grapple with the impacts of global compounding crises. For more information, visit www.ifc.org.

The IFC 3.0 strategy aims to stimulate more investment activity across emerging markets, especially in Low Income Countries (LICs) and Fragile and Conflict affected States (FCS). This strategy aims to create new opportunities for private investments in riskier markets and sectors by proactively working “upstream” to create, deepen, and expand markets and design and develop potential investment projects. Achieving these growth and impact ambitions at scale requires a different approach to business development, deal sourcing, and client support that relies on 1) a broader product offering to engage earlier in the project cycle and secure opportunities; 2) a greater focus on preparing clients in nascent markets and sectors for investment; 3) a greater focus on value addition and risk management of portfolio investment clients to enhance their performance; and 4) a longer time horizon and a more patient, longer-term perspective.

To drive this approach, IFC is looking to hire an Operations Officer to support MAS Business Operations including project governance and reporting, business management guidelines, knowledge and communications management, procedures/policies development, internal reporting, budget planning, training management. The position will be based in Lagos, Nigeria and will report to the MAS Africa Upstream & Advisory Managers.

Duties and Accountabilities

The Operations Officer’s role is to support MAS Africa Managers in coordinate middle office functions, including shared service, resources management and knowledge management. He/ She will work closely with the MAS Africa Managers to achieve operational excellence, business excellence and knowledge excellence. The key responsibilities will include the following:

Shared-Services Operations
•  Supporting coordination of business planning, pipeline & portfolio, process improvement, project governance, quality of client materials and management reporting.
•  Production of management information and data to support effective business management and decision taking. Promote continual process and data management improvement.
•  Undertake periodic analysis and tailored reporting for management and coordinate the reporting to management team, including reporting on business performance, pipeline, etc.
•  Coordinate portfolio management & operational reporting through regular standardized and ad hoc reporting on key performance indicators related to funding, clients, results, financials, etc.
•  Coordinate project supervision cycle and work with PLs to oversee the submission of PSRs/PCRs/Donor reports within the deadline stipulated by the project governance framework.
•  Support on the development of monitoring and supervision tools and trackers to oversee the project management process, pipeline, and portfolio management.

Resource Management Operations
•  Supporting setting of business strategy and priorities, financial sustainability including fundraising, deployment of human and financial resources.
•  Oversee accuracy and quality of data and information as input to business unit and regional budgeting and strategic exercises, ensuring alignment to MAS and IFC strategic priorities.
•  Maintain oversight of unidentified funding requirements for MAS Africa pipeline and portfolio of projects and available sources of funds, and related data reporting.
•  Coordinate with regional donor partnerships team and MAS Advisory leads to support donor partnerships and fundraising efforts.
•  Coordinate annual review of contingent staffing pool and maintain reporting and management information on of use of consultants.

Knowledge Management Operations
•  Coordinating knowledge and communications activities for business unit, overseeing knowledge office, and promoting MAS as knowledge leader.
•  Support efforts to strengthen internal and external branding, including through webinars and events, publications, social media etc.; to promote IFC and project effectiveness & development impact.
•  Engage with regional and global communications and knowledge management staff as required, to promote MAS work program.
•  Maintain tools and resources and collaborate on planning to support project teams to engage in knowledge and communications activities.

Upstream & Advisory Project Management
•  Participate in business development and project implementation for clients in the manufacturing, agribusiness, and services sectors across the region.

Selection Criteria

The successful candidate should have relevant experience and leadership supporting operational business management, project governance and resourcing. The required qualifications and skills include:
•  Master’s Degree or equivalent professional experience in business management, business administration, finance or economics.
•  8+ years working experience in business consulting or business management in a relevant sector.
•  Ability to think strategically, combined with excellent research, synthesis, and written skills; ability to communicate ideas clearly, confidently, and credibly.
•  Strong analytical skills and attention to detail; ability to oversee multiple complex management and data reporting responsibilities.
•  Team leadership and coordination experience.
•  Credibility and seniority to work effectively with and engage multiple stakeholders across matrixed business unit.

World Bank Group Core Competencies

The World Bank Group offers comprehensive benefits, including a retirement plan; medical, life and disability insurance; and paid leave, including parental leave, as well as reasonable accommodations for individuals with disabilities.

We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability.

Learn more about working at the World Bank and IFC, including our values and inspiring stories.