Description

IFC — a member of the World Bank Group — is the largest global development institution focused on the private sector in emerging markets. We work in more than 100 countries, using our capital, expertise, and influence to create markets and opportunities in developing countries. In fiscal year 2023, IFC committed a record US$43.7 billion to private companies and financial institutions in developing countries, leveraging the power of the private sector to end extreme poverty and boost shared prosperity as economies grapple with the impacts of global compounding crises. For more information, visit www.ifc.org.

The Vice Presidency for Corporate Support (COSVP) integrates Budget and Business Administration, Strategy, HR, Communication, and Information & Technology functions under one umbrella to enable the execution of IFC’s management and operational needs in the best way. As part of the VPU, the Strategic Initiatives, Analytics & Knowledge Management (CSI) department exists to (1) drive innovation and continuous improvement within Corporate Support VPU and (2) together with all other functions within our VPU and in partnership with other relevant units across IFC, support the Management Team and the rest of our senior leadership in designing and implementing the institutional change needed to achieve IFC’s strategic objectives and growth ambitions.

The Knowledge and Learning (CSIKL) unit is divided into two main areas: the Knowledge Management team oversees knowledge management and content management initiatives at IFC that work to get the right information to the right people at the right time.

In support of IFC’s effort to harness our knowledge generation and delivery to our clients as well as to provide continuous professional learning of staff, the Corporate Learning team supports the development and management of staff learning paths, required (tiered) learning, curation of courses (through Open Learning Campus learning management system), a corporate learning calendar, learning reporting tools and select course delivery to improve staff efficiency and operational excellence. We provide advice to staff and management, guiding them in the process of identifying potential learning opportunities to develop knowledge, skills, and competencies that raise the quality of IFC’s operations. We support and offer a range of learning products including interactive, practical face–to–face courses, blended online and in person models combining digital products, and self-paced courses.

Duties and Accountabilities:

The Knowledge and Learning Unit is seeking a highly motivated and capable candidate committed to cultivate a learning culture across IFC by promoting a growth mindset that values curiosity, innovation, and the sharing of expertise.  The willingness and interest to create new corporate learning capabilities is key.  The role will require collaborating with multiple stakeholders across IFC, in particular operations, corporate functions, and the human resource teams.  The candidate, with support of the senior leadership of the corporate learning function and the head of the department, will develop and manage several new corporate learning capabilities.

Develop a shared vision for learning
•  Craft and communicate a compelling vision for learning that aligns with IFC’s strategic goals.
•  Create and implement a corporate learning calendar that showcases key corporate learning offerings.
•  Introduce a tiering system for categorizing IFC courses (e.g., mandatory, strongly recommended, optional)

Establish Learning Needs Assessment and Curricula
•  Design and implement an approach for comprehensive learning needs assessments across IFC, working together with the HR team and key staff role representatives, to link learning initiatives with skill development.
•  Establish and promote an annual process for departments to assess, identify, prioritize, and communicate learning needs and priorities.
•  Provide departments with recommendations and guidance for determining and prioritizing their learning needs.
•  Define and implement learning curricula and role-specific learning paths to support departmental needs across IFC.
•  Collaborate with stakeholders within the World Bank Group to refine evaluation methods and pilot evaluations on the impact of learning activities on behavioral change.

Support and Enhance Learning Experience Platforms 
•  Partner with the CSIAK change team to develop a change management strategy to increase and improve the use of OLC, including, but not limited to capturing more learning events (e.g., BBLs)
•  Act as the IFC representative to ensure the Open Learning Campus platform meets IFC’s learning requirements.
•  Work closely with the Analytics and Reporting team in CSIAK and domain teams to enhance data mining and reporting capabilities that cater to the needs of individuals, departments, and management.

Selection Criteria

•  At least 10 years of experience in learning and/or knowledge program design, implementation, and management, ideally in a multicultural and global entity, with a proven track record of success.
•  A Master’s degree related to the area of learning, organizational development, or equivalent areas of expertise.
•  Prior work experience MDBs, the public sector, NGOs, or international development is beneficial. Experience in IBRD and IFC is welcome but not required.
•  Significant experience working with learning management system and learning experience platformtools and ability to translate technical knowledge into practical business solutions.
•  Strong project management skills.
•  Excellent communication and presentation skills
•  Strong interpersonal skills, with proven experience in working in situations of both formal and non-formal reporting authority. Proven ability to work with and align multiple stakeholders.
•  Ability to analyze and respond to challenges with a can-do attitude and proper problem-solving abilities.
•  Ability to work with minimum supervision in a collaborative and responsive team.
•  Ability to prioritize and execute tasks in a high-pressure environment.
•  Demonstrated success in supporting and inspiring a positive, energetic culture of innovation.
•  Enthusiastic, self-motivated team player with a keen interest in learning, creating efficient processes, and seamless user experience.

World Bank Group Core Competencies

The World Bank Group offers comprehensive benefits, including a retirement plan; medical, life and disability insurance; and paid leave, including parental leave, as well as reasonable accommodations for individuals with disabilities.

We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability.

Learn more about working at the World Bank and IFC, including our values and inspiring stories.