With this campaign, we are looking for a G10/12 Oracle Developer (Pensions) and a G10/12 Oracle Developer (Payroll).
We have also launched a separate campaign to recruit an Assistant, HR Data Analytics (G10/12) in support of the same team.
1. SUMMARY
Within the Executive Management Division (EM), NATO’s International Staff (IS) Human Resources (HR) Directorate is comprised of four pillars: Talent Management and HR Integration (TMHRI); Staff Services (pay and benefits, pensions, personnel support); HR Policy and Strategy Coordination (IS and NATO-wide HR policy); and the Medical Service.
The NW-PMIS provides personnel management ICT support for NATO civilian staff and pensioners. It is an in-house developed Oracle application used by HR centres of around 20 NATO Bodies spread across NATO member countries for the primary purpose of salary and pension calculation. The post incumbent will support the payroll aspects of this system from an Information Technology standpoint.
The Developer is assigned tasks prioritised by the NW-PMIS Management Board which relate to the system analysis, design, development and maintenance of the NW-PMIS. The Developer will also ensure the integration of the NW-PMIS with other commercial off the shelf (COTS) tools, products, and applications.
Under the supervision of the Head of Section, the incumbent will provide ICT development support (Oracle) to the Pensions Service and act as the main point of contact for the NATO-Wide Personnel Management Information System (NW-PMIS) support team, for those aspects of NW-PMIS relating to the administration of payroll.
The incumbent will ensure the application conforms to IT security policies on an ongoing basis and will assist in maintaining business continuity of the application.
Examples of significant functional areas with which the incumbent will be involved are:
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Calculation of payroll allowances and deductions
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Salary adjustment processes
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Bank file processing and interfacing to financial systems
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DCPS Redemptions (Release of funds to retiring DCPS members)
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Defined Contributions Pension Scheme (DCPS) pension contribution processing
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Medical Insurance contributions processing
2. QUALIFICATIONS AND EXPERIENCE
ESSENTIAL
The incumbent must:
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possess a good general education at least to higher secondary level complemented by a training in Information technology applications development;
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have a minimum of 6 years’ experience in developing and maintaining software or systems developed in Oracle PL/SQL environment;
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have a minimum of 3 years’ experience with a combination of systems technical analysis and design, using Software Development Life Cycle methodologies;
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have experience with formal development and test procedures, including check-in, check-out, software versioning, integration testing, change management, release management, and user acceptance testing;
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have understanding of structured project management methodologies;
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have some understanding of hardware platforms, networking technologies, and operational requirements;
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possess the following minimum levels of NATO’s official languages (English/French): V (“Advanced”) in one; III (“Intermediate”) in the other.
DESIRABLE
The following would be considered an advantage:
- experience in development with Oracle Forms;
- experience in data modelling, diagramming, and application module design;
- knowledge of Prince2 project management methodology;
- experience in user training;
- experience in HTML, Java, SQL and help authoring tools (e.g. Robohelp);
- experience in developing and supporting Payroll and Personnel Management systems in the governmental and public sector organisations;
- experience with development work in Oracle reporting tools;
3. MAIN ACCOUNTABILITIES
Expertise Development:
Providing the analysis, design, development, testing and document software and hardware solutions to meet user requirements using Software Development Life Cycle methodologies. Use programming experience, COTS tools and development environments to develop solutions to meet defined business and technical requirements, implementing proper check-in, check-out, version control and release management standards. Follow internal testing guidelines to ensure quality of all developed solutions, including developing and executing testing plans for unit/module testing, integrating testing and other types as appropriate. Develop, execute user acceptance testing and modify systems and applications based on test results. Conduct life-cycle application support activities to include assisting in troubleshooting and identifying code-related issues and bug fixes and providing second and third level production support toward issue resolution. Organise and perform user training sessions.
Knowledge Management:
Produce all required documentation for each solution/system developed or integrated, to include application specifications, administrative guides, troubleshooting guides and end user documentation. Coordinate distribution and retention of documents.
Information Management:
Produce all required documentation for each solution/system developed or integrated to include application specifications, administrative guides, troubleshooting and support guides, and end user documentation.
Stakeholder Management:
Interface with customers/users located in NATO Bodies in different geographical areas. Consult with technical analysts and application development/package integration members of other teams to analyse requirements and outline the proposed technical solution. Liaise with relevant external customers/clients such financial institutions, HR Administration, payroll and pension providers.
Project Management:
Monitor, and support the review of the projects that provide new or upgraded applications to ensure early and appropriate planning of all application support issues; ensure that all deliverables required for application support are made available; plan and execute production installation, final application acceptance testing and Post Implementation Reviews. Take part in project activities related to the application aspects of implementing and testing Business Continuity.
Perform any other related duty as necessary.
4. INTERRELATIONSHIPS
The incumbent works under the direction of the Head, Data Analytics. S/he works closely with the Head of the Pensions Unit. Moreover, s/he will coordinate – as appropriate – with other staff members within the Human Resources (HR) units of the NATO bodies.
Direct reports: N/a
Indirect reports: N/a.
5. COMPETENCIES
The incumbent must demonstrate:
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Achievement: Works to meet standards;
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Analytical Thinking: Sees basic relationships;
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Clarity and Accuracy: Checks own work;
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Conceptual Thinking: Sees patterns based on life/work experience;
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Customer Service Orientation: Takes personal responsibility for correcting problems;
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Empathy: Reads non-verbal cues and understands meanings;
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Impact and Influence: Takes multiple actions to persuade;
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Initiative: Is decisive in a time-sensitive situation;
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Teamwork: Co-operates.
Contract clause applicable:
In accordance with the NATO Civilian Personnel Regulations, the successful candidate will receive a definite duration contract of three years, which may be followed by an indefinite duration contract.
If the successful applicant is seconded from the national administration of one of NATO’s member States, a 3-year definite duration contract will be offered, which may be renewed for a further period of up to 3 years subject to the agreement of the national authority concerned. The maximum period of service in the post as a seconded staff member is six years.
Serving staff will be offered a contract in accordance with the NATO Civilian Personnel Régulations.
NOTE: Irrespective of previous qualifications and experience, candidates for twin-graded posts will be appointed at the lower grade. Advancement to the higher grade is not automatic, and will not normally take place during the first three years of service in the post.
Under specific circumstances, serving staff members may be appointed directly to the higher grade, and a period of three years might be reduced by up to twenty four months for external candidates. These circumstances are described in the IS directive on twin-graded posts.
7. RECRUITMENT PROCESS
Please note that we can only accept applications from nationals of NATO member countries. Applications must be submitted using e-recruitment system, as applicable:
Please note that at the time of the interviews, candidates will be asked to provide evidence of their education and professional experience as relevant for this vacancy.
Appointment will be subject to receipt of a security clearance (provided by the national Authorities of the selected candidate) and approval of the candidate’s medical file by the NATO Medical Adviser.
More information about the recruitment process and conditions of employment, can be found at our website (http://www.nato.int/cps/en/natolive/recruit-hq-e.htm).
8. ADDITIONAL INFORMATION
NATO is committed to diversity and inclusion, and strives to provide equal access to employment, advancement and retention, independent of gender, age, nationality, ethnic origin, religion or belief, cultural background, sexual orientation, and disability. NATO welcomes applications of nationals from all member Nations, and strongly encourages women to apply.
Building Integrity is a key element of NATO’s core tasks. As an employer, NATO values commitment to the principles of integrity, transparency and accountability in accordance with international norms and practices established for the defence and related security sector. Selected candidates are expected to be role models of integrity, and to promote good governance through ongoing efforts in their work.
Due to the broad interest in NATO and the large number of potential candidates, telephone or e-mail enquiries cannot be dealt with.
Applicants who are not successful in this competition may be offered an appointment to another post of a similar nature, albeit at the same or a lower grade, provided they meet the necessary requirements.
The nature of this position may require the staff member at times to be called upon to travel for work and/or to work outside normal office hours.
The organization offers several work-life policies including Teleworking and Flexible Working arrangements (Flexitime) subject to business requirements.
Please note that the International Staff at NATO Headquarters in Brussels, Belgium is a non-smoking environment.
For information about the NATO Single Salary Scale (Grading, Allowances, etc.) please visit our website. Detailed data is available under the Salary and Benefits tab.