For more than 70 years, NATO’s mission has been to preserve peace and security in the Alliance for nearly one billion citizens. The NATO Communications and Information Agency (NCI Agency) and its predecessors have worked tirelessly in providing the means that enable the connectedness and togetherness that keep our Alliance strong. We are the NCI Agency, a team of 3000 civilian and military staff in 29 locations throughout Europe, North America and Asia.

Our technology and cyber experts allow NATO to conduct critical operations, protect NATO’s airspace, make data-driven decisions, defend against cyber-attacks, secure NATO networks and maintain superiority in space. This is all possible because of our greatest force, our people. In order to keep this edge we aim to hire, train and retain the very best staff.

What do we offer?

•    Genuinely meaningful work as part of the most successful alliance in history.
•    3 year contract with competitive tax-free salary and household and children’s allowances
•    Privileges for expatriate staff including expatriation and education allowances (where appropriate) and additional home leave
•    Excellent private health insurance scheme
•    Generous annual leave of 30 days plus official holidays
•    Retirement Pension Plan

About the job

Based in Norfolk, Virginia, USA you will join the Agency as we embark on a journey to transform our IT services to support NATO’s Digital Endeavour. You will be responsible for installing, maintaining and supporting Cable Plant Infrastructure Services within CSU Norfolk – the leading technology service provider for local NATO entities in North America. You will monitor and perform quality assurance on cable infrastructure work performed by commercial contractors and outside agencies. You will also be responsible for developing and executing plans of work for cable infrastructure projects, including the requisite site surveys, resource planning and written statement of work for any outsourced jobs. For a full list of duties, please review the job description here.

About you

We’re looking for a talented and knowledgeable Principal Technician (Cable Management) with ideally higher vocational training in a relevant discipline with 3 years post-related experience, or a secondary educational qualification with 5 years post-related experience.

We seek your knowledge and expertise with the following:

•    Developing and leading cable infrastructure related projects along with the associated installation team
•    Operation & maintenance of networked CIS systems
•    Maintaining, implementing, configuring, and testing of modern communications, or information systems in a LAN/WAN environment
•    Fluency in English, both written and spoken

To learn more about NCI Agency and our work, please visit our website.

Special Notice:

*For information about the NATO Single Salary Scale (Grading, Allowances, etc.) please visit our website. Detailed data is available under the Salary and Benefits tab.

*All selected candidates are required to complete a Security Clearance, Medical Clearance and Pre-employment Screening process before joining the NCI Agency. This process will require time, so please keep in mind that you will not be able to start working with us right away.

*The NATO Communications and Information Agency (NCI Agency) will not accept applications prepared, in whole or in part, by means of generative artificial-intelligence (AI) tools, including and without limitation to chatbots, such as Chat Generative Pre-trained Transformer (Chat GPT), or other language generating tools. All applications prepared, in whole or in part, by means of such generative or creative AI applications may be rejected without further consideration at the sole discretion of the NCI Agency.