Who we are:

For more than 70 years, NATO’s mission has been to preserve peace and security in the Alliance for nearly one billion citizens. The NATO Communications and Information Agency (NCI Agency) and its predecessors have worked tirelessly in providing the means that enable the connectedness and togetherness that keep our Alliance strong. We are the NCI Agency, a team of 3000 civilian and military staff in 29 locations throughout Europe, North America and Asia.
Our technology and cyber experts allow NATO to conduct critical operations, protect NATO’s airspace, make data-driven decisions, defend against cyber-attacks, secure NATO networks and maintain superiority in space. This is all possible because of our greatest force, our people. In order to keep this edge we aim to hire, train and retain the very best staff.
Our staff members represent both the diversity and unity of our Alliance. When you join the NCI Agency, you will be part of an organization where you can contribute authentically to the mission and purpose of NATO and help us keep our technological edge.

About the job:

Based in Lisbon, Portugal you will join the Agency as we embark on a journey to transform our IT services to support NATO’s Digital Endeavour. You will support projects and change initiatives, preparing technical plans, aligning network design solutions with enterprise solution architecture standards. You will undertake complex installations and de-installations of networks, using network management software and tools to diagnose network problems, collecting performance statistics and creating reports in the process.

For a full list of duties, please review the job description here.

About you

We’re looking for a talented and knowledgeable Principal Technician (Networking and Cybersecurity) with ideally, a higher vocational training in a relevant discipline; with 3 years post-related experience; or, a secondary educational qualification, with 5 years post-related experience.

The valuable knowledge and experience that you bring to this role are:

–    ITIL foundation certification;
–    CISCO CCNA (Routing and Switching) certification;
–    Hands on experience in managing computer networks (switching, routing, firewalls and VPN concentrators);
–    Experience with the development of network documentation and with network architectures;
–    Experience in troubleshooting network installations;
–    Fluency in English, both written and spoken.

Prior experience working in an international environment, with both military and civilian elements – would be considered desirable.

What we offer

• Genuinely meaningful work as part of the most successful alliance in history;
• 3 year contract with competitive tax-free salary and household and children’s allowances;
• Privileges for expatriate staff including expatriation and education allowances (where appropriate) and additional home leave;
• Excellent private health insurance scheme;
• Generous annual leave of 30 days plus official holidays;
• NATO Pension Scheme;
• Development programs such as professional training, wellbeing, and more.

To learn more about NCI Agency and our work, please visit our website.

Special Notice:

*The NCI Agency prides itself on being an equal opportunity employer. We are committed to fostering an inclusive environment of mutual respect and value uniqueness and differences in gender, gender identity, race, ethnic or cultural origin, age, religion, sexual orientation and physical or neurocognitive ability.

*All selected candidates are required to complete a Security Clearance, Medical Clearance and Pre-employment Screening process before joining the NCI Agency. This process will require time, so please keep in mind that you will not be able to start working with us right away.

*For information about the NATO Single Salary Scale (Grading, Allowances, etc.) please visit our website. Detailed data is available under the Salary and Benefits tab.

*Please note that all candidates who are not current NATO International Civilians (NICs) or part of a Coordinated Organization (OECD, ESA, CoE, ECMWF, EUMETSAT) will start at increment 1 of the post’s salary grade.

*The NCI Agency will not accept applications prepared, in whole or in part, by means of generative artificial-intelligence (AI) tools, including and without limitation to chatbots, such as Chat Generative Pre-trained Transformer (Chat GPT), or other language generating tools. All applications prepared, in whole or in part, by means of such generative or creative AI applications may be rejected without further consideration at the sole discretion of the NCI Agency.