Agency: U.S. Agency for International Development (USAID)
Organization: Bureau for Inclusive Growth, Partnerships, and Innovation, Private Sector Engagement Hub (IPI/PSE)
Position Title/Series/Grade: Private Enterprise Officer, FL-0301-02
Location of Position: Washington, DC
Telework/Remote Eligibility: Telework four days per pay period (two days per week). The position is not remote eligible.
Open Period: June 27, 2024 – July 18, 2024
Appointment Type: This is an excepted service, time-limited appointment that is not to exceed three years and ten months with the potential for two two-year extensions.
Salary: (USD) $132,860 – $191,900 per year
Number of Vacancies: One

Description of Organization: IPI integrates technical expertise with values-driven, cross-cutting priorities, and modern approaches to the way USAID performs its work. It provides client-centered technical services to USAID’s Missions worldwide; supports programming to innovate, learn, and address emerging issues; and provides technical leadership within the Agency and externally to enhance development impact.

The PSE Hub supports the Agency in advancing the use of market-based approaches and PSE to deliver development and humanitarian results across all sectors. The PSE Hub spearheads USAID’s efforts to foster a major cultural and operational transformation in the way we conceive, design, and deliver our assistance in partnership with the private sector. The PSE Hub helps to create the internal and external conditions for impactful, evidence-informed engagement with the private sector at scale. The PSE Hub is structured around four strategic goals: make PSE easier for staff, improve the partner experience, improve the use of evidence, and expand USAID’s toolkit for PSE and work streams for program, operations, and communications to support the PSE Hub’s mission.

Duties and Responsibilities: Please see Attachment.

Qualifications:

• Must be a U.S. citizen;
• Must be able to obtain and maintain a Secret security clearance;
• Hands-on enterprise customer relationship management experience in a business analyst and/or product/system manager role (Salesforce proficiency is highly preferred but not required); and
• To qualify for the position of Private Enterprise Officer FL-0301-02, you must possess the required specialized experience specific to the series and grade you are applying to:
  • Serving as principal system compliance lead and business analyst, collecting, managing, and reporting on key system value and performance metrics, including user satisfaction, data value, and more;
  • Overseeing continuous monitoring of Compass data and documentation for engagements and strategic external partner relationships to ensure completeness, compliance, and value for users and the Agency;
  • Developing policies, procedures, and operating procedures as needed to incentivize, reinforce, and where appropriate, mandate system use and compliance by key user groups around the Agency; and
  • Managing system and future system enhancements in accordance with the Bureau for Management, Office of the Chief Information Officer and United States Government standards for: accessibility and Section 508 compliance, cyber security, information assurance and privacy, and more. Ensuring rigorous adherence to USAID policies regarding the protection of personally identifiable information and data security.

Interested candidates must submit the following:

• Resume/CV (candidates must include the months, years, and the number of hours worked per week for each position listed);
• A short written statement of interest;
• Documentation if claiming Veteran’s Preference (DD-214, Service Disability Letter, Certificate of Release or Discharge from Active Duty, etc.); and
• Documentation if serving as a current/former political appointee (SF-50s, appointment letter, etc.).

Please submit your application package to [email protected] with the subject line: “FSL APPLICATION PACKAGE: Private Enterprise Officer (CRM Product Manager) – FSL-02-IPI/PSE.” Application submissions are required by 11:59 p.m. EDT, July 18, 2024. Packages not submitted by the deadline with the specified subject line—or incomplete packages—will not receive consideration. This notice may be used to fill additional vacancies, as the workforce needs of the Bureau may change.

USAID Diversity, Equity, and Inclusion (DEI) Commitment
USAID envisions a world where all individuals are valued, have equitable access to opportunities, and are included, respected, and safe in their societies. USAID embraces diversity as outlined in USAID’s Equal Employment Opportunity (EEO) Statement. We seek to elevate and include the voices of the USAID workforce, recognizing and valuing the unique contributions of all stakeholders. USAID also strives to improve equity for underrepresented communities that have historically been denied fair and just treatment and improve accessibility in all facets at USAID.

Additional resources include:

• EEO Policy Statement
• Reasonable Accommodations
• Foreign Service Salaries – Careers (state.gov.)
• Healthcare & Insurance – OPM.gov

Any questions concerning this notice may be directed to:

— Adam Tomasek, IPI/PSE, (202) 712-5940, [email protected]