Program Manager

CARE is an international NGO with local staff and community partners in more than 90 countries. We create local solutions to poverty and inequality, and we seek dignity for everyone every day and during times of crisis. These solutions have a broad range, from clean water to access to education; from microfinance to ensuring that everyone has nutritious food; from agriculture and climate change to disaster response. CARE puts women and girls at the center of everything we do because they have proven to be the best hope for creating lasting change in the world. Our staff live where they work, which makes us effective at understanding the challenges they face. We’ve been doing this for over 70 years since World War II. It started with the world’s first CARE Package® of food for post-war hunger in Europe. Our work today is as important as ever, we believe that poverty and inequality are historic injustices that we can end within a generation, for good. If you share our core beliefs: poverty is an injustice; poverty is solvable; and together, we have the power to end it, join us.

I. JOB SUMMARY :

The purpose of the Program Manager (PM) position is to provide overall leadership and coordination for ensuring the implementation and accomplishment of the objectives of Supporting adolescent girls’ sexual and reproductive health and rights (SRHR), nutrition, and economic empowerment in Ethiopia project (Uplift Her) implemented by CARE and funded by Global Affairs Canada. S/he expected to ensure the uplift her program under his/her responsibility is implemented in line with CARE’s vision, goals, and program principles, standards, approaches and Long-Range Strategic Plan. In consultation with the supervisor and in collaboration with the program staff she/he develops annual implementation plans and budget, allocates appropriate resources to accomplish the plan, secures qualified staff and ensures that an appropriate monitoring system is in place to track progress and deviations of program implementation and budget utilization. The PM will also be responsible for the management and leadership of the sub granted local NGO to implement the program effectively. To promote the highest level of staff performance the PM ensures that all supervisors provide coaching and counseling to the program staff. He/she establishes and maintains effective working relationships with key government partners and local NGOs working in the same geographic areas.

II. RESPONSIBILITIES AND TASKS:

Job Responsibility #1: Program Planning

• With the program team analyzes past experiences and incorporate lessons learned in the area of sexual reproductive, adolescent SRH, nutrition, and WASH development into the planning process; and Based on past achievements adjusts program targets, strategies, and resources
• Shares draft plans with program management team, staff and partners involved in the implementation and incorporate their input into the plan; besides ensure that all program staff have appropriate individual operational plans linked to program priorities;
• Submits annual plans as per established schedules to all program stakeholders.

% of Time: 20

Responsibility No. 2: Program Implementation

• Organizes the implementation process of all set targets planned for each program implementation area with respective supervisors, experts and other concerned staff working within program departments/section;
• Ensure the program’s implementation is in line with donor, CO’s and government policies and requirements
• Ensures that all staff are well oriented about the program objective and strategies
• Ensure all program staff have updated monthly and quarterly implementation plans;
• Periodically visits field activities and provide formal and informal feedback to the program staff.
• Maintains ongoing communication with program stakeholder regarding program progress and challenges;
• Continuously assesses program’s context, assumptions and changes in the working environment to ensure that the program focus, strategies and activities remain relevant and to proposed adjustments when needed.

% of Time: 20

Responsibility No. 3: Program Budget Management

• In collaboration with the program grant specialist revise program life and prepares annual budgets based on program proposal and ensures compliance with donor requirements;
• Ensures appropriate utilization of fund codes for charging budget expenditures;
• Monitor monthly budget burn rates and make adjustment when needed.

% of Time: 10

Responsibility No. 4: Staff Management

• Supervises, leads, guides, orients, coaches and provides ongoing feedback to program staff, recognizing and praising successes and pointing out failures that needing corrective measures.
• Recommends or initiates personnel actions such as merit increases, other salary adjustments, promotions, transfers, terminations, and disciplinary actions including performance improvement plans;
• Promotes and model a working style based on strict adherence to the organizational core values;
• Completes all performance management activities including: performance planning, monitoring, and annual performance appraisals;

% of Time: 10

Responsibility No. 5: Program Monitoring, Evaluation and Reporting

• Ensures that the program under his/her supervision include an appropriate log-frame and baseline design;
• Organizes a monitoring system to collect baseline and periodic data for tracking program performance and decision making;
• Ensure and follow up the utilization of the program M&E feedback.
• Write monthly/quarterly/annual comprehensive and high quality program progress reports; besides, conducts quarterly and annual program review meeting to assess progress, adjust plans, and draw/disseminate lessons learned;
• Ensure the implementation of audit recommendations related to the program.

% of Time: 10

Responsibility No. 6: Sub awarded local NGO management.

• Provide overall guidance and coordination for sub awarded local NGO ensuring the implementation and accomplishment of the program objectives as per the contracted agreement and Donor requirement.
• In collaboration with program finance and grant staff, provide guidance and support for the local NGOs to revise program life and prepares annual budgets based on program proposal and ensures compliance with donor requirements.
• Maintains ongoing communication with sub awarded local NGOs regarding program progress and organize a predict review session to review the performance.

% of Time: 10%

Responsibility No. 6: Networking, Learning and Representation

• Establishes and maintain formal and informal communication mechanisms with GO/NGO stakeholders and; Participate in GO/NGO forums and share update for program staffs
• Will be Key staff in donor communication for the program

% of Time: 10%

Responsibility No. 7: Any other duties assigned by Supervisor Coordinator:

• Eg. Sexual Reproductive Health/MNCH/Concept Paper, proposal development , representation in different national and international platforms etc

% of Time: 10%

III. PROBLEM SOLVING (Thinking Environment)

All three levels of problem solving are pertinent for the position in one way or another. Since the incumbent deals with the management and coordination of the various day-to-day activities, development, implementation and maintenance of policies, procedures, objectives, short-and long-range planning of the program, he shall deal with all three levels of problem solving.

IV. QUALIFICATIONS (KNOW HOW)

A) EDUCATION/TRAINING

Required:

• BA and Master’s degree in sexual reproductive health, Public Health, Health, social science or equivalent combination of education and work experience.

B) EXPERIENCE :

Required:

• 5 years’ relevant experience with first degree and 4 years of relevant experience plus post graduate degree in health development programs, out of which 1 years’ service in managerial level.
• Experience in an international NGO environment.

Desired:

• Experience working with adolescent sexual reproductive health and Nutrition.
• Experience working with sub awarded local NGOs.

C) TECHNICAL SKILLS

Required:

• Expertise in developing and managing budgets
• Demonstrated program management experience with projects of similar size (20M USD+) and complexity
• Proficiency in verbal and written English;
• Excellent communication and interpersonal skills;
• Concept paper development, operational planning, budget planning and management, monitoring and evaluation, report writing.
• Proficiency in standard office software packages.
• Demonstrated leadership ability to inspire and empower others.
• Demonstrated technical and managerial ability, sound judgment, ability to interact and work effectively with others at all levels;
• Firm belief in teamwork, gender equality, transparent and participatory management.
• Basic Managerial Skills,
• Technical and Reporting skills

Desired:

• Skills in leading an effective team. Expertise in one or more of the following program areas: health development programs, adolescent health program, water/sanitation, income generation, Adolescent empowerment, Gender & Rights Based Approach focus MEAL, climate smart agriculture, and GBV including early, child, forced marriage.
• Demonstrated capacity in gender equality, in particular understanding of feminist programming and integrating gender into SRHR and Health interventions
• Experience and understanding of approaches that foster social and gender norms transformation
• Driving license and driving experience.

D) COMPETENCIES

Respect, integrity, diversity, excellence, adaptability, stress tolerance, innovation, building partnership, communicating with impact, coaching, facilitating change, developing teams, information monitoring, planning and organizing, leading through vision and value.

V. FREEDOM TO ACT

A. General accountability:

• The PM’s decisions are prime in terms of the daily functioning and operation of the programs in programming, management, financial and administration areas; his/her decisions are contributory in terms of the CO’s long term development focus and organizational polices and procedures.
• The PM is the key decision maker in terms of staffing in consultation & concurrence with Area head of operations and takes into account input from the HRD at the CO.

VI. CONTACTS/KEY RELATIONSHIPS

Internal:

• Program coordinator – Coaching, Mentoring and overall guidance, (On all programmatic, administrative, financial, policy, procedural other related issues).
• Technical Group – ensuring appropriate support is provided to field offices and maintenance of working relationships.
• Finance – Consultation and information sharing on budgetary issues and technical assistance.
• Human resource and Administration – Consultation and information sharing on issues related to overall administration, policies, and procedures and secure appropriate program support for the programs.

External:

• Communities, Woreda Administration and Rural Development Teams
• Other development organizations working in the area where CARE works (NGO, CBO and the private sector).
• Special meetings with Woreda and Zonal (Regional when required) government partners and donor representatives when needed.

VII. WORKING CONDITIONS AND LEVEL OF TRAVEL REQUIRED

The position is based in Addis Ababa. At least up to 20-25% of the time will be spent in the field.