The Danish Refugee Council is currently looking for a skilled and experienced Programme Support Assistant to join our team in Kraków, Poland.

The Danish Refugee Council (DRC) is a leading protection agency whose mandate is to promote and protect durable solutions to conflict and displacement-affected populations on the basis of humanitarian principles and human rights. DRC is implementing a multi-sector response to support Ukraine refugees, IDPs, and host populations both within Ukraine and in the neighboring countries of Poland, Romania and Moldova, and wider Europe. DRC has been operating in Ukraine since 2014, following previous operations in the 1990’s and between 2007-2013. Over the years, DRC successfully maintained its presence in the government-controlled areas (GCA) and adapted its programs to provide early recovery and durable solutions to people affected by the conflict including IDPs and communities living along the contact line, as well as reduce the threats of explosive ordnance with a growing humanitarian mine action program.

Due to the ongoing conflict that began on Feb 22, DRC opened offices in Poland, Moldova, and Romania to provide support to displaced populations through a partnership with civil society organizations and national NGOs, duty bearers, and other actors. DRC continues to implement in these three countries through partnerships, technical assistance and capacity exchange, and direct implementation in some cases.

About the Job

DRC Poland is implementing a large Community Centre Project funded by UNHCR. DRC is currently looking for a Programme Support Assistant to support the team for Kraków, Wroclaw, Rszeszów and Przemyśl activities. The programme support assistant will provide administrative support to the Project and assist the project team through management of documentation flow, data collection, and internal/external reporting and communication support.

Duties and Responsibilities

• Carry out administrative tasks, especially ensuring proper processing and storage of documentation linked to low value orders, right of use agreement for equipment and project means of verification;
• Ensure hard copies are stored appropriately according to DRC documentation policy;
• Contribute to needs assessment and any analysis of the context evolution;
• Carry out basic tasks related to project implementation and quality monitoring (e.g. data collection, focus group discussion, etc.);
• Assist the Project Team in organizing meetings, workshops, trainings with partners and stakeholders;
• Contribute to quality communication related to the project;
• Compile reports from area leads / partners;
• Consolidate partners and Team Leaders inputs in required project documents as per project’s needs
• Draft documents and communication as per project’s needs;
• Assist the project team with translation Polish-English, and if possible Ukrainian-English/Polish;

The job holder will be expected to travel frequently between project locations.

About You

To be successful in this role we expect you to have a minimum of 1 year of proven experience working in a similar role. Moreover, we also expect the following:

• Diploma in administration, social sciences or related
• Strong computer / digital skills
• Good communication and interpersonal skills
• Ability to work under pressure
• Commitment to humanitarian principles and values
• Fluency in Polish and English
• Knowledge of Ukrainian and/or Russian will be an added value.

In this position, you are expected to demonstrate DRC’ five core competencies:

• Striving for excellence: You focus on reaching results while ensuring an efficient process.
• Collaborating: You involve relevant parties and encourage feedback.
• Taking the lead: You take ownership and initiative while aiming for innovation.
• Communicating: You listen and speak effectively and honestly.
• Demonstrating integrity: You uphold and promote the highest standards of ethical and professional conduct in relation to our values and Code of Conduct, including safeguarding against sexual exploitation, abuse, and harassment.

We Offer

Contract: (Full-time) Umowa o Pracę (UoP) na Czas Określony

Contract length: until December 31st, 2023

Band: I

Base salary range: from 7,505 to 8,280 PLN gross per month, based on experience

Duty station: Kraków

Start date: Asap

We offer competitive salary and benefits in accordance with the Danish Refugee Council’s Terms of Employment for national staff.

Application Process

All applicants must upload a cover letter and an updated CV in English. Applications sent by email will not be considered.

All applicants must already have the legal right to live and work in Poland without visa sponsorship or be EU/EFTA/Ukrainian citizens.

Closing date for applications: July 31th, 2023

Applications will be reviewed, and interviews conducted on a rolling basis, and we, therefore, encourage you to apply as soon as possible.

For further information about the Danish Refugee Council, please consult our website drc.ngo.