Org. Setting and Reporting

The United Nations Office at Nairobi (UNON) is the United Nations headquarters in Africa and the representative office of the Secretary-General. We support programme implementation of the United Nations Environment Programme (UNEP), the Resident Coordinator System (RCS) and the United Nations Human Settlements Programme (UN-Habitat) globally, as well as other United Nations offices in Kenya, by providing administrative, conference and information services (www.unon.org).

The role is responsible to provide data intelligence and analyze findings to enable property management meet the timelines for the Key Performance Indicators (KPISs). Working with property management subunits and key stakeholders use internal and external data to develop reports that will monitor performance and enhance strategic service delivery to clients.

This post is located in the United Nations Office at Nairobi, Central Support Services, Property Management Unit (PMU) and reports to the Chief, Property Management Unit. Within delegated authority, the Property Management Assistant (Performance Management and Reporting) will be responsible for the following duties:

Responsibilities

1. Identify information sources from Enterprise Resource Planning (ERP) (Umoja) system modules and other systems of record to capture required data for property management business performance. Assist with the timely collection of information on supply chain processes, performance and associate root cause analysis for underperformance which help drive business results and enable decision making process. Perform data cleaning, standardization and data error issues and correct anomalies as detected.
2. Extract, analyze, manipulate, integrate, and prepare data for analysis, dashboards, monitoring and visualization, using tools such as Power BI, SAP BI; to develop operational, analytical and strategic reporting solutions.
3. Develop, optimize and maintain visualization tools to provide real-time insights to business data. Contribute to design, implement and report on Key Performance Indicators (KPIs) through the life cycle of goods and services.
4. Support insight and development of service improvement initiatives following performance data analysis; Prepare recommendations to the Chief of Unit and other stakeholders based on data analysis and independent root cause analysis conducted with key stakeholders/business process owners.
5. Working with large data sets and data reporting, prepare and consolidate monthly billing statistics for all property management units.
6. Prepare quarterly property management performance reports to be submitted to the Global Asset Management Policy Service (GAMPS).
7. Monitor monthly supply chain performance reports so as to run quality checks, highlight anomalies and communicate to relevant stakeholders for correction
8. As guided by the Chief of Unit, develop periodic client survey assessments and coordinate follow up for implementation of action plans, within delegated authority, to address the survey feedback and periodic updates.
9. Prepare training schedules for equipment focal points as required and facilitate capacity building for focal points in the areas of property management.
10. Contribute to the development of policies and procedures, guidelines, standard operating procedures and other guidance material based on the UN regulations and rules, international standards and recommended practices on property management. Assist in operationalization of Self-assessment and performance reporting.
11. Support other units within property management in the areas of receiving and inspection, property control, insurance and reporting as and when required.
12. Perform any other duties as may be assigned by the Chief of Unit.

Competencies

PROFESSIONALISM: Knowledge of Business Intelligence for the main functional areas of an ERP, particularly SAP’s Supply Chain Management processes [procurement, inbound coordination, receiving, and inspection]. Knowledge of inventory management, purchasing and supplies procedures. The ability to perform analysis, modeling and interpretation of data in support of decision-making. Shows pride in work and in achievements. Demonstrates professional competence and mastery of subject matter. Is conscientious and efficient in meeting commitments, observing deadlines and achieving results. Is motivated by professional rather than personal concerns. Shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of work.

PLANNING AND ORGANIZING: Develops clear goals that are consistent with agreed strategies. Identifies priority activities and assignments; adjusts priorities as required. Allocates appropriate amount of time and resources for completing work. Foresees risks and allows for contingencies when planning. Monitors and adjusts plans and actions as necessary. Uses time efficiently.

TECHNOLOGICAL AWARENESS: Keeps abreast of available technology. Understands applicability and limitations of technology to the work of the office. Actively seeks to apply technology to appropriate tasks. Shows willingness to learn new technology.

Education

Completion of High School diploma or equivalent is required. Supplementary technical training in supply chain, property control or logistics is desirable.

Passing the Global General Service Test (GGST) is a prerequisite for recruitment consideration in the General Services and related categories in the United Nations Secretariat. Successful passing of the Administrative Support Assessment Test (ASAT) in English at the United Nations Headquarters (UNHQ), Economic Commission for Africa (ECA), Economic and Social commission for Western Asia (ESCWA), United Nations Office at Geneva (UNOG), United Nations Office at Vienna (UNOV), International Criminal Tribunal for Rwanda (ICTR) or International Criminal Tribunal for the former Yugoslavia (ICTY) may be accepted in lieu of the GGST. The GGST is administered to applicants when required before the administration of a written assessment and/or interview.

Work Experience

A minimum of seven (7) years of progressively responsible experience in Data Analytics, Property Management, Logistics Management, Asset Management, Inventory Control & Management, Supply Chain Management, Information Technology or related field is required. The minimum years of relevant experience is reduced by two years for candidates who possess a first level University degree.

Experience in acquiring and cleansing data from primary or secondary sources and maintaining databases/data systems is required.

Experience in developing reports, dashboards, or other tools to effectively summarize findings and conveying information to management is required.

Experience working in Enterprise Resource Planning (ERP) (SAP/UMOJA), SAP Business Intelligence (BI), Power Bl, or Structured Query Language (SQL) analysis tools is required.

Experience in tracking and reporting on progress regarding department specific data initiatives is desirable.

Experience in providing property management/logistics/Information Technology support services in an international organization is desirable.

Languages

English and French are the working languages of the United Nations Secretariat. For the position(s) advertised, fluency in oral and written English is required. Working knowledge of another UN language is an asset.

NOTE: “fluency equals a rating of “fluent” in all four areas (read, write, speak, understand)

Assessment

Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.

Special Notice

Appointment against this post is for an initial period of one year and may be subject to extension. This position is subject to local recruitment pursuant to staff rule 4.4 of the United Nations Staff Rules. All staff in the General Service and related categories shall be recruited in the country or within commuting distance of each office, irrespective of their nationality and of the length of time they may have been in the country. A staff member subject to local recruitment shall not be eligible for the allowances or benefits exclusively applicable to international recruitment. Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures.

The United Nations Secretariat is committed to achieving 50/50 gender balance in its staff. Female candidates are strongly encouraged to apply for this position.

Internal Applicants – when completing the PHP, ensure ALL fields, ALL professional experience and contact information are completed and up to date. This information is the basis for the hiring manager to assess your eligibility and suitability for the position and to contact you.

At the United Nations, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. The United Nations is committed to creating a diverse and inclusive environment of mutual respect. The United Nations recruits and employs staff regardless of gender identity, sexual orientation, race, religious, cultural and ethnic backgrounds or disabilities. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application.

All applicants are strongly encouraged to apply on-line as soon as possible after the job opening has been posted and well before the deadline stated in the job opening. On-line applications will be acknowledged where an email address has been provided. If you do not receive an e-mail acknowledgement within 24 hours of submission, your application may not have been received. If the problem persists, please seek technical assistance through the Inspira “Need Help?” link.

United Nations Considerations

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process.

The paramount consideration in the appointment, transfer, or promotion of staff shall be the necessity of securing the highest standards of efficiency, competence, and integrity. By accepting an offer of appointment, United Nations staff members are subject to the authority of the Secretary-General and assignment by him or her to any activities or offices of the United Nations in accordance with staff regulation 1.2 (c). In this context, all internationally recruited staff members shall be required to move periodically to discharge new functions within or across duty stations under conditions established by the Secretary-General.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee

THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.