Position:                                   Protection Technical Assistant (Information Management)

Grade:                                      4, Step 1

Number of posts                       1 Post

Reports to:                                Protection Coordinator

Supervision of:                         N/A

Duty station:                             Maungdaw, Rakhine State

Travel:                                      40%

Project number:                        MMFM 2314

Duration and type of contract:  up to April 2024 (with possible extension)

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1. Role and responsibilities

The Purpose of the protection Information Management Technical Assistant position is to support the management of the information generated by the Protection team implementing activities such as protection Case management, Individual Protection Assistance, Protection Monitoring, awareness raising sessions, assessments and studies. The position ensures effective quality control, analysis of the data, and provides advice and technical support to the teams in the field and makes sure that resources are used effectively.

The following is a brief description of the role.

Generic responsibilities

• Assist implementation of the programme portfolio according to plan of action.
• Prepare and develop status reports as required by project management.
• Ensure proper filing of documents.
• Promote and share ideas for technical improvement.

Specific responsibilities

• Ensure that all data and information are handled in a safe and confidential manner, in line with applicable data protection and information sharing protocols.
• Support data security, data protection and responsible data-sharing.
• Guarantee information flow, storage and archiving of data as per NRC’s standards
• Assist the Protection team in data entry, database use and troubleshooting, when required.
• Support monthly review, and monthly revision of all data registered into databases. Identify and remove all duplicate, inaccurate, and incomplete sets of data.
• Maintain up to date beneficiary database in collaboration with program team.
• Support the field team and local partner during protection activities as needed in recording the assistance provided by the team.
• Assist the team ensuring that relevant documents are kept in safe and confidential manner according to NRC’s standard.
• Provide technical support to the team in terms of using Ko Bo tools for data collection, Microsoft office 365+, and online communication platforms such as Microsoft Team, etc.
• Under the guidance of the Protection Coordinator, provide monthly inputs to the M&E matrixes for all the relevant projects and communicate with M&E colleagues to verify the data provided into the matrixes as needed.
• Assist the team providing data analysis and contribute to producing reports as requested.
• Participate in documentation of the project for lessons learnt and provide inputs and feedback to Protection Coordinator
• Any other additional responsibility assigned by the supervisor

1. Competencies

Competencies are important in order for the employee and the organization to deliver desired results. They are relevant for all staff and are divided into the following two categories:

1. Professional competencies

These are skills, knowledge and experience that are important for effective performance.

Generic Professional Competencies:

• A university degree in computer Sciences/Information Systems/Information Technology or related technical field.
• Minimum 1 year of experience working on information management.
• Familiarity with or interest in data analysis and visualization programs, (e.g., Power BI, ArcMap, Stata, SPSS, Knowledge of R, Tableau, Adobe Illustrator and In-Design)
• Strong system and data audit capacity
• Mastery of IT tools (MS Office package, internet, e-mail, etc.)
• Sufficient working knowledge of English, both written and verbal.

Context/ Specific skills, Knowledge and experiences:

• Knowledge of the context in the geographical area of responsibility is essential.
• Female candidates are strongly encouraged to apply this position.

1. Behavioral competencies

These are personal qualities that influence how successful people are in their job. NRC’s Competency Framework states 12 behavioral competencies, and the following are essential for this position:

• Handling an insecure environment
• Planning and delivering results
• Empowering and building trust
• Communicating with impact and respect