Job Responsibilities
Under the overall direction of the Mission Chief of Staff and her Deputy, the Protocol Officer will carry out the following duties: • Accompanies the Special Representative of the Secretary General and the Head of the Mission on all official internal travel for liaison and protocol matters.
• Arranges and coordinates all meetings between Mission leadership and local authorities.
• Coordinates logistical requirements to the ceremonies and protocol tasks as may be required.
• Provides protocol assistance for activities of the SRSG, and other Senior representatives of the mission as required, in line with their day-to-day programs.
• Organizes mission’s leadership external trips as regards to appointment, accommodation, immigration formalities and visa;
• Facilitates liaison between the Mission and the Host Government counterparts as well as the diplomatic community.
• Maintains communication with state protocol.
• Acts as a mission focal point for all communications and coordination with the Coordination office of the Host Government.
• Assists and advises the Military Personnel, UNPOL, UNVs, and International Contractors in providing entry and extension of visas and assists international staff’s eligible family members to obtain entry and extension visas.
• Familiarizes staff members with local laws when interacting with local authorities.
• Supports the mission in educating initiatives regarding local customs, values, and traffic rules.
• Coordinates obtaining flight clearance through diplomatic mission or ministries.
• Assumes specific coordination responsibilities with the local authorities. Coordinates the organization of high-level meetings and conferences at mission HQ in liaison with government officials and delegation representatives. Provides briefing on accreditation and access issues and arranges and coordinates special needs and requests of visiting dignitaries.
• Performs other duties, as assigned.
Competencies
Professionalism: Demonstrates sound knowledge of protocol and etiquettes procedures in the DRC and good understanding of the UN system and roles of each of the components of a Peace Operation; Shows pride in work and in achievements; Demonstrates professional competence and mastery of subject matter; Is conscientious and efficient in meeting commitments, observing deadlines and achieving results; Is motivated by professional rather than personal concerns; Shows persistence when faced with difficult problems or challenges; Remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.
Communication: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify and exhibits interest in having two-way communication; tailors’ language, tone, style, and format to match audience; and demonstrates openness in sharing information and keeping people informed.
Planning and organizing: Develops clear goals that are consistent with agreed strategies. Identifies priority activities and assignments; adjusts priorities as required. Allocates appropriate amount of time and resources for completing work. Foresees risks and allows for contingencies when planning. Monitors and adjusts plans and actions as necessary. Uses time efficiently.