UNDSS Ethiopia operates Security Operation Centers (SOC) throughout Ethiopia and provides 24/7 communication coverage and support to all UNSMS personnel in Ethiopia. The overall mandate of the United Nations Department of Safety and Security (UNDSS) is to provide leadership, operational support and oversight of the security management system to enable the safest and most efficient conduct of the Programmes and activities of the United Nations System.

The communication system in UNDSS Ethiopia is comprised of a total of thirteen (13) Security Operation Centers (SOC) which operate in each security area, providing communication to UN Agencies, Funds, and Programs (AFPs).

S/he will work in close collaboration with the FSCO and/or FSA and UN staff, UNDP Ethiopia Country Office and UNDP HQ, government and development partners as required to facilitate information exchange and ensure effective service delivery. The incumbent will be responsible for the following duties:

• Transmits and receives messages through VHF and HF radio, telephone, fax, satellite, arranges radio conferences, selecting the most efficient and economic means for the transmission, taking into consideration the nature and priority of communications to be transmitted. Upon receipt of notifications of security and/or safety incidents, radio operators inform the respective organization so that the appropriate support can be provided.
• Conducts radio checks with UN staff members and wardens and maintains a station log where all occurrences related to the operation of the UN System Communication Centre are entered. Information about every movement of UN staff members and UN vehicles in the field is also entered in the log.
• Transmits security information to update UN staff in the field on the development of the current security/emergency situation in the areas where they operate.
• Monitors the usage of the communication system to ensure that it is being utilized in accordance with established SOPs; guides personnel on appropriate behavior when using the communication system and verifies the operational status of the communication system.
• Conducts personnel headcount in accordance with instructions from the Designated Official, Area Security Coordinator, or Senior Security personnel, in accordance with established SOPs.
• Conduct liaison with other UN inter-agency SOCs in the region and maintain contact information databases such as call signs, sell calls, email, and telephone numbers.
• Perform other related duties as required by SOC supervisors, FSAs, FSCOs, or other Senior Security Personnel.

• Achieve Results: LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline
• Think Innovatively: LEVEL 1: Open to creative ideas/known risks, is a pragmatic problem solver, makes improvements
• Learn Continuously: LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback
• Adapt with Agility: LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible
• Act with Determination: LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident
• Engage and Partner: LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships
• Enable Diversity and Inclusion: LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination

Business Direction & Strategy:   Strategic Thinking

• Ability to develop effective strategies and prioritized plans in line with UNDP’s objectives, based on the systemic analysis of challenges, potential risks and opportunities; linking the vision to reality on the ground, and creating tangible solutions
• Ability to leverage learning from a variety of sources to anticipate and respond to future trends; to demonstrate foresight in order to model what future developments and possible ways forward look like for UNDP

Business Development: Integration within the UN – Ability to identify, and integrate capacity and assets of the UN system, and engage in joint work; knowledge of the UN System and ability to apply this knowledge to strategic and/or practical situations

Business Management: Communication

• Ability to communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience
• Ability to manage communications internally and externally, through media, social media and other appropriate channels

Communications: Crisis and reputational risk – Ability to prepare for and respond to potential issues that may negatively impact UNDP’s reputation.

Security Services: Security information management – Analytical capabilities to process diverse security information and develop recommendations

Security Services: Security incident management & monitoring – Ability to provide adequate response to security incidents/events

Security Services: Security crisis management & response – Knowledge of crisis management and response arrangements as well as the ability to prepare for, respond to, support/manage security crisis events.