Regional Program Coordinator, Middle East

Location:

Position Location:

Description

JOB TITLE :              Regional Program Coordinator, Middle East

Location:                    Amman, Jordan

Reports To:                Regional Program Director (RPD), Middle East

Duration :                   3-6 Months pending funding

About RI

Relief International is a leading nonprofit organization working in 18 countries to relieve poverty, ensure well-being and advance dignity. We specialize in fragile settings, responding to natural disasters, humanitarian crises and chronic poverty.

Relief International combines humanitarian and development approaches to provide immediate services while laying the groundwork for long-term impact. Our signature approach — which we call the RI Way—emphasizes local participation, an integration of services, strategic partnerships and a focus on civic skills. In this way, we empower communities to find, design and implement the solutions that work best for them.

Relief International includes the four corporate members of the RI Alliance: RI-US, RI-UK, MRCA/RI-France and RI-Europe.  Under our alliance agreement, we operate as a single, shared management structure.

SUMMARY

The Middle East Regional Program Coordinator (RPC) will support Program Management in the region and be responsible for grants management backstopping for the Middle East portfolio. As member of the Middle East Regional Support Office (RSO), the Regional Program Coordinator works with the Regional Program Director and Regional Programs Manager to provide ongoing support to country program teams and ensure coordination with the Awards Management Unit (AMU) and other departments at the Global Support Office (GSO). The RPC will also liaise with regional and global team members to ensure that RI is accurately and promptly complying with donor requests related to reporting management.

This position will undertake key tasks and deliverables for the Middle East program portfolio, currently consisting of humanitarian and development programs in Jordan, Lebanon, Turkey, Syria, Iraq and Yemen, as required and assigned to, by the Middle East Regional Program Director.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The RPC will execute this common set of duties and practices related to portfolio management, contributing to excellent writing, analysis and communication skills and exhibiting initiative, flexibility, creative thinking and problem-solving skills.

Program Management Support (30%)

• Under the supervision of the Regional Program Director, provide in-person and remote guidance and support on implementation of sound project cycle management:

o   Design:

§  Use lessons learned and program approaches documented throughout reporting review, grant review meeting and field visits to input at project design phase

§  Support country programs in reviewing and finalizing new proposal development projects

o   Mobilization: Together with the Regional Program Manager ensure the timely project mobilization for all new projects in the region, involving country program, regional and GSO relevant departments.

o   Implementation:

§  Support and ensure that the program teams follow RI Program Management Framework and use project management tools, such as action plan, budget projections, procurement plans, M&E plan as set out in the mobilization plans.

§  Ensure appropriate Monitoring and Evaluation activities are carried out regularly (including data collection & analysis, monitoring of project progress against established work plans, monitoring of established indicators and utilization of results to inform program design).

§  Promote sharing/learning across the regional portfolio.

o   Close out: Ensure the timely project close-out for all closing projects in the region, involving country Program, regional and GSO relevant departments.

o   Post Closeout: Ensure the program records are maintained, serve as focal point during historical audits and/or negotiations with donors on outstanding compliance issues.

• Actively support the constant improvement of program quality and management efficiency through contributions to country, regional and global initiatives, such as SOP/tool/template development/refinement.

Grants management (40%)

• Regularly update regional grants and reporting trackers to ensure country programs are aware of pending submissions.
• Support Regional Program Manager to ensure on-time submission of all donors’ reports. Ensure high quality content. Provide final copy edit and/or support in writing assigned sections, upon request. Ensure submission under certain donors’ dedicated platforms.
• Together with Regional Program Manager conduct regular grant management check-ins with country grant and compliance focal points.
• Together with Regional Program Manager support the mobilization of new grants, reviewing grant agreements and modification, and flagging relevant reporting and donor program information to country teams.
• Maintain updated Middle East grant and program folders on Box, coordinating with Regional Awards Manager as necessary.
• Support overall coordination of grant modifications, sharing resources/guidance with country teams, facilitating reviews/input from regional and global departments as needed
• Provide other grant management and compliance tasks as needed and in coordination with Regional Awards Manager

Communication and coordination (15%)

• Work with the Regional Program Manager to ensure RI Intranet content and posting for Middle-East page.
• Support Country Office Emergency Focal Points in editing Emergency Alerts
• Actively coordinate with other members of the Middle East Regional Management Team as well as relevant global units/departments (i.e. Technical Assistance, Grants and Contracts Unit, Finance, HR, Program Development, Operations, Security, etc.) to ensure the best support to the country offices and strategic alignment.
• Participate actively in thematic regional and global working groups and task teams (both internal and external) as requested.

Management and Capacity building (15%)

• Train Program Teams on RI Program Management Framework, RI WAY, RI Program Strategy, RI System Approach and other relevant program management related topics
• Support Regional Program Manager in developing and delivering guidance and training on program management cycle, reporting, and other relevant topics

QUALIFICATIONS & REQUIREMENTS :

This position demands a highly dynamic, pro-active and flexible individual with a good foundation of project cycle and/ or grant management skills who is ready to provide substantive contributions and explore advancing their leadership capacity for achieving results in a demanding and fast paced environment. An excellent communicator and team player with fluency in English, at ease working in a highly diverse team, capable adapting communication to different audiences.

·       Masters degree in International Development, Humanitarian Studies, Management Studies, or related field in alignment with the relief and development sectors

·       At least three years of professional experience in supporting humanitarian/development programming, ideally in grants/project management. Familiarity with US Government grants regulations preferred

·       Excellent independent and collaborative narrative writing and analysis skills

·       Proven level of computer literacy and high facility for using the Microsoft Office Suite (with emphasis on Word, Excel, PowerPoint)

·       Ability to travel internationally to support country programs

·       Demonstrated ability to coordinate complex activities, meet deadlines, and exercise sound judgment

·       Logical and critical thinking skills, and a comfort working with complex budgets and spreadsheets

·       Superior oral and written communication skills, including consensus building and triangulation of information from multiple stakeholders.

·       Demonstrated ability to work effectively as part of a team with a high degree of drive and initiative

Diversity, Equity & Inclusion

Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.

We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.

Equal Employment Opportunity

Relief International is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.

We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.

Safeguarding & Ethics

Relief International (RI) is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to RI’s Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct e-learning courses upon hire and on an annual basis.

RI Values: 

We uphold the Humanitarian Principles: humanity, neutrality, impartiality and operational independence. We affirmatively engage the most vulnerable communities.

We value:

• Inclusiveness
• Transparency and accountability
• Agility and innovation
• Collaboration
• Sustainability