Key Accountabilities

• Register clients both on-site and online, check medical reimbursement scheme for clients and refer clients to related departments
• Record Laboratory requests and work closely with nurses to submit laboratory requests to related laboratories
• Submit Laboratory test results through emails
• Contact clients to make appointment, reschedule and confirm appintments
• Provide information on anonymous clinic services through various channels
• Distribute laboratory results to relevant research centers
• Provide service and support to clients during the registration process
• Coordinate with hospital and laboratories
• Perform other duties as assigned

Requirements:

• Bachelor’s degree in social science
• At least one year experience in related field
• Good communication skills, detail-oriented, service-minded
• Demonstrate knowledge of medical record management and process, HIV, STIs
• Computer skills MS excel, MS Word, PowerPoint
• Fluent in read, write, speak Thai

This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.

FHI 360 is an equal opportunity and affirmative action employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law.

Our values and commitments to safeguarding: FHI 360 is committed to preventing any type of abuse, exploitation and harassment in our work environments and programs, including sexual abuse, exploitation and harassment. FHI 360 takes steps to safeguard the welfare of everyone who engages with our organization and programs and requires that all personnel, including staff members and volunteers, share this commitment and sign our code of conduct. All offers of employment will be subject to appropriate screening checks, including reference, criminal record and terrorism finance checks. FHI 360 also participates in the Inter-Agency Misconduct Disclosure Scheme (MDS), facilitated by the Steering Committee for Humanitarian Response. In line with the MDS, we will request information from job applicants’ previous employers about any substantiated findings of sexual abuse, exploitation and/or harassment during the applicant’s tenure with previous employers. By applying, job applicants confirm their understanding of these recruitment procedures and consent to these screening checks.

FHI 360 will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.

FHI 360 fosters the strength and health of its workforce through a competitive benefits package, professional development and policies and programs that support a healthy work/life balance. Join our global workforce to make a positive difference for others — and yourself.

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