THE OECD – Who we are, what we do

The Organisation for Economic Co-operation and Development (OECD) is an international organisation comprised of 38 member countries that works to build better policies for better lives. Our mission is to promote policies that will improve the economic and social well-being of people around the world.  Together with governments, policy makers and citizens, we work on establishing evidence-based international standards, and finding solutions to a range of social, economic and environmental challenges. From improving economic performance and creating jobs to fostering strong education and fighting international tax evasion, we provide a unique forum and knowledge hub for data and analysis, exchange of experiences, best-practice sharing, and advice on public policies and international standard-setting.

THE EXECUTIVE DIRECTORATE (EXD)

The Executive Directorate (EXD) is the steward of OECD resources, on behalf of the Secretary-General.  Our focus is on people and their wellbeing; the effective and efficient management of the budget; the safety and security of staff, Delegations, visitors, and of the OECD’s data; maintaining and sustaining physical and digital infrastructure; and enabling the convening power of the OECD through conferences, meetings and events, whether virtual, physical or hybrid.  As well as providing corporate services, functions and management support to our staff and Members, we provide integrated, strategic and expert advice on corporate policies and management issues to the Secretary-General, to Council and to Standing Committees, to which we regularly report on corporate matters. We also provide compliance and risk management functions (for management areas under our purview). Ours is a fast-paced environment focused on delivering management excellence across all of our functions.

THE CONFERENCE, SECURITY AND INFRASTRUCTURE SERVICE (EXD/CSI)

Within the OECD’s Executive Directorate (EXD), the Conference, Security and Infrastructure Service (EXD/CSI) is responsible for facilitating conferences that bring together delegates from our 38 Member countries, key partners and other stakeholders, for language services (interpretation and translation), for safety and fire security of OECD staff, delegates and visitors, and for the management and operation of OECD buildings in Paris and OECD Centres abroad.

In EXD/CSI, the Conference and Security Division (EXD/CSI/CSD) manages the OECD conference meeting rooms and ensures high quality conference technology services are offered to meeting and event organisers and attendees. In addition to physical meetings, the division supports virtual meetings (where all participants join remotely) and hybrid meetings (where participants join both from the physical conference centre and remotely), which include simultaneous interpretation.

THE POSITION

EXD/CSI/CSD is looking for a virtual and hybrid meeting technology expert with demonstrated leadership skills to take charge of the operational management and co-ordination of the Remote Conferencing Unit. They will lead a diverse team of technical experts and work under the direct supervision of the Head of Conference Management and Technology. 

Main Responsibilities

Operations management and co-ordination

•         In accordance with the Organisation’s standards, manage and coordinate the remote conferencing team to provide efficient support to users and ensure the continuous use, smooth running and maintenance of the audio-visual systems used in the self-service meeting rooms.

•         Organise and participate in technical upgrade projects, including design and installation, within allocated budget envelopes. This includes projects to upgrade audio visual systems used in the conference centres and self-service meeting rooms.

•         Work closely with Committee Secretariats and event organizers to prepare meetings, implement appropriate technical solutions and advise them on technologies available for more interactive and attractive events (digital platforms, advanced web conferencing features, live streaming, webinars …)

•         In collaboration with the other EXD Services, draw up detailed specifications for all technical aspects relating to event organisation.

•         In order to provide a professional level of service, maintain a good communication flow and work closely with EXD’s conference support, event coordination and audio visual teams to optimize team coordination.

•         Develop training programs for event organisers and end users to improve the overall use of web conferencing facilities in the organisation. 

Resource management and administration

•         Plan, co-ordinate and oversee work carried out by internal and external remote conferencing technicians and technical teams.

•         In collaboration with the Head of Conference Management and Technology, and in accordance with the ethical policies of the Organisation, manage and supervise the internal technical team, promoting excellence through effective performance management and professional development of staff.

•         Participate in the recruitment of new team members.

•         Prepare technical specifications and documents to launch call for tenders and consultations, and participate in purchasing goods, services and licenses in line with the Organisation’s rules and procedures. 

•         Oversee the approval procedures for new equipment and the updating of the assets inventory.

•         Ensure the continuous presence of support staff during official meetings and organise appropriate technical support for all events.

•         Manage a knowledge base of technical information and procedures for the internal and external teams.

•         Control the distribution and use of web conferencing licenses for the OECD.

•         Draft reports relating to remote conferencing activities, detailing technical or operational problems and solutions applied. 

•         Provide regular key performance indicators (KPI) on remote conferencing activities.

Ideal Candidate Profile

Academic Background

•         An advanced university degree in electronics, computing, multimedia or audio-visual technologies, or equivalent professional experience.

Professional Background

•         At least five years’ professional experience in the operational management of technical units and complex events.

•         Experience in client support in the context of technical services provision. Capacity to understand and translate client needs into operational instructions.

•         Proven experience in managing operational teams and supervising outsourced external contractors while demonstrating good knowledge of management methods.

•         Experience in contracts and budget management.

•         Experience working in a multicultural environment would be an advantage.

Tools

  ·       Expert understanding of one or more of the main professional online conferencing applications, such as Zoom, WebEx, Skype for Business, Teams.

  ·       Excellent knowledge of audio visual systems (conferencing, sound, video, interpretation, routing, automation).

  ·       Excellent knowledge of digital platforms and multimedia systems (remote conferencing systems, webcasting, social media networks, interactive and collaborative tools).

  ·       Good knowledge of IT environment and IP technologies.

  ·       Very good knowledge of the use of the Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).   

  ·       Ability to quickly learn and apply new innovation in the field of remote conferencing and audio-visual systems as well as relevant software tools used in the Organisation.

Languages

·       Fluency in one of the two OECD official languages (English and French) and a knowledge of, or a willingness to learn, the other.

Core Competencies

·       For this role, the following competencies would be particularly important: Achievement Focus, Flexible thinking, Managing resources, Teamwork and Team leadership, Client focus, Strategic thinking.

·       Please refer to the level 3 indicators of the OECD Core Competencies.

Contract Duration

·       Two-year fixed term appointment, with the possibility of renewal.

What the OECD offers

·       Depending on level of experience, monthly salary starts at either 6,672 EUR or 8,232 EUR, plus allowances based on eligibility, exempt of French income tax.

·       Click here to learn more about what we offer and why the OECD is a great place to work.

·       Click here to browse our People Management Guidebook and learn more about all aspects relating to people at the OECD, our workplace environment and many other policies supporting staff in their daily life.

Please note the appointment may be made at a lower grade based on the qualifications and professional experience of the selected applicant.

Please note that our Rules and Regulations stipulate that the mandatory retirement age is 65.

The OECD is an equal opportunity employer and welcomes the applications of all qualified candidates who are nationals of OECD member countries, irrespective of their racial or ethnic origin, opinions or beliefs, gender, sexual orientation, health or disabilities.

The OECD promotes an optimal use of resources in order to improve its efficiency and effectiveness. Staff members are encouraged to actively contribute to this goal.