Position Overview

The Senior Associate, Community Engagement, UNA-USA serves as the primary liaison between UNA-USA and its Chapters, along with paid members (outside of Young Professionals). He/she works with Chapters, Divisions, and Regions in building Chapter capacity, and developing Chapter-based membership retention and recruitment efforts. They also provide support to recruit and engage paid members serving as Members-at-Large.

This position is based in Washington D.C. (hybrid schedule).

Essential Functions

• Serves as UNA-USA staff liaison to Community Chapters, Divisions, and Regions
• Maintains an understanding of current Chapter needs to support member engagement and increase Chapter capacity
• Maintains overall chapter management, including chapter information on Salesforce, online communication groups, annual reports, affiliation agreements, bylaws, and chapter forms.
• Responsible for supporting the establishment of new UNA-USA Community Chapters
• Provides chapter updates in monthly Member Report to UNA-USA. staff and National Council as needed
• Works with Senior Director, Programs and Policies, UNA-USA to transition organizing committees into active chapters
• Responsible for identifying, reactivating, and rejuvenating inactive chapters
• Manages and maintains the permanent UNA-USA files (electronic and physical) for chapters including the collection, filing and analysis of chapter year-end reports and verification of Federal tax filings
• Provide guidance to chapters seeking a separate 501(3)(c) tax filing
• Responsible for the coordination of chapter requests, such as speaker needs, insurance certificates, and UNA-USA promotional materials, to assist them in participating in UNA-USA’s major events, including UN Day, Human Rights Day, and International Women’s Day
• Attends chapter meetings/conferences/workshops to promote UNA-USA and to strengthen existing chapter systems
• Develops best practices and resources, including webinars and training opportunities like the Chapter Leader Series to provide informational training sessions on various topics throughout the calendar year
• Working with Member Communications, Associate, UNA-USA, determines content for Chapter Leader Update, a monthly communication for chapter leaders
• Establishes close working relationships with Chapter leaders through contact by email, telephone, mail, and in-person visits and by participating in National Leadership Calls

Paid Membership Support

• Works with Membership & Operations Associate, UNA-USA to support registration, renewal, and payment of paid members over age 26
• In collaboration with the Senior Director, Programs and Policies, UNA-USA, implements and manages paid membership campaigns and programs
• Manages initiatives and resources to nurture chapter development by paid Members-at-Large

Other:

• Work with Membership Team to respond to member inquiries in a timely fashion
• Provide support as necessary for UNA-USA programs and events, including serving as a staff liaison for Affinity Groups
• Other duties as assigned

Selection Criteria

• Bachelor’s degree required
• 3 years of experience at chapter-based organization
• Demonstrated customer service excellence
• Ability to collect and analyze data to inform decision-making process
• Background in international relations and a basic understanding of the United Nations and its agencies is preferred
• Ability to work independently and within tight time constraints
• History of successful public speaking engagements
• Ability to travel as needed
• Ability to effectively communicate and present information to senior level staff and to the public
• Excellent writing, proofreading, verbal, and analytical skills
• Excellent interpersonal communications and teamwork skills
• Detail-oriented with strong project and time management skills, including ability to manage multiple projects and tasks simultaneously in a fast-paced environment
• Motivated self-starter
• Ability to meet regular attendance/tardiness policy
• Ability to work under pressure and handle stress

Benefits & Compensation

For full-time, benefit eligible employees, UNF offers an excellent range of benefits, including:

• a choice between two health plans through UnitedHealthcare (PPO or HDHP with HSA)
• dental insurance
• vision insurance
• flexible spending accounts
• 403b retirement savings plan with a generous matching contribution
• group term and supplemental life insurance
• short-term disability
• long-term disability
• health club discounts
• commuter subsidy
• back-up care
• employee assistance program

Additionally, all benefit eligible employees have 12 paid holidays, 20 vacation days, 10 sick days, 3 personal days, and 8 weeks of family leave care.

The United Nations Foundation is proud to be an equal opportunity and affirmative-action employer. The United Nations Foundation provides equal employment opportunity to all employees and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.