The Clinton Health Access Initiative, Inc. (CHAI) is a global health organization committed to our mission of saving lives and reducing the burden of disease in low-and middle-income countries. We work at the invitation of governments to support them and the private sector to create and sustain high-quality health systems.

CHAI was founded in 2002 in response to the HIV/AIDS epidemic with the goal of dramatically reducing the price of life-saving drugs and increasing access to these medicines in the countries with the highest burden of the disease. Over the following two decades, CHAI has expanded its focus. Today, along with HIV, we work in conjunction with our partners to prevent and treat infectious diseases such as COVID-19, malaria, tuberculosis, and hepatitis. Our work has also expanded into cancer, diabetes, hypertension, and other non-communicable diseases, and we work to accelerate the rollout of lifesaving vaccines, reduce maternal and child mortality, combat chronic malnutrition, and increase access to assistive technology. We are investing in horizontal approaches to strengthen health systems through programs in human resources for health, digital health, and health financing. With each new and innovative program, our strategy is grounded in maximizing sustainable impact at scale, ensuring that governments lead the solutions, that programs are designed to scale nationally, and learnings are shared globally.

At CHAI, our people are our greatest asset, and none of this work would be possible without their talent, time, dedication and passion for our mission and values. We are a highly diverse team of enthusiastic individuals across 40 countries with a broad range of skillsets and life experiences. CHAI is deeply grounded in the countries we work in, with majority of our staff based in program countries. Learn more about our exciting work: http://www.clintonhealthaccess.org

CHAI is an Equal Opportunity Employer, and is committed to providing an environment of fairness, and mutual respect where all applicants have access to equal employment opportunities. CHAI values diversity and inclusion, and recognizes that our mission is best advanced by the leadership and contributions of people with diverse experience, backgrounds, and culture.

Team and Position Overview

As a part of the Global Human Resources team, the Senior Associate, Global Talent Development will play a crucial role in supporting the growth and success of employees as CHAI scales up a new professional development program. This presents an exciting opportunity to join CHAI’s Global HR team as it drives meaningful and impactful change following the development of a three-year talent strategy roadmap.

Immediate top priorities for the Global Talent Development Team include:

• Developing CHAI’s existing learning and development programs
• Implementing a new online learning platform
• Designing and implementing a global performance management program

This position may require up to 10% international travel per year.

This position reports into the Senior Manager, Global Talent Development.

• Support the design, delivery and evaluation of new talent development initiatives.
• Provide logistical support and coordination for existing talent development programs and workshops.
• In coordination with the Senior HR Manager, Global Talent Development, work with key stakeholders to understand new and evolving talent development needs across the organization.
• Develop effective resource materials to support existing and new talent development initiatives.
• Recognize the needs of learners with different styles, taking CHAI’s diverse, multi-cultural and multi-lingual workforce into consideration, and facilitate interactive and participatory training both in-person and virtually.
• Enhance the training evaluation process to support efforts to enhance future iterations of CHAI’s learning and development offering.
• Support the development of a new performance management program.
• Collaborate with internal stakeholders to identify learning needs and priorities;
• Evaluate the impact of learning initiatives through metrics and feedback mechanisms;
• Support leadership development initiatives, including individualized professional development plans and succession planning;
• Ensure compliance with relevant regulations and standards related to training and development;
• Promote CHAI’s learning and development offering, enhancing accessibility and ensuring equitable and inclusive practices;
• Partner with external vendors, consultants, and educational institutions to supplement internal learning offerings.

Projects & Ad Hoc Responsibilities (5%)

• Complete additional tasks based on team bandwidth and needs;
• Support a variety of recurring and standalone projects in line with the Global HR strategic priorities as assigned;
• Provide ad hoc reporting and analysis based on the needs of the HR team and CHAI leadership.

• Bachelor’s Degree required, preferably in Human Resources, Learning and Development, International Business or a related discipline;
• 3+ years of progressive experience in Human Resources, Learning and Development and / or a similar field;
• Experience working for a non-profit organization preferred;
• Experience with designing, developing and delivering training content;
• Experience in effective facilitation of training workshops and programs;
• Ability to take initiative to identify and anticipate staff needs and make recommendations for implementation;
• Ability to build and maintain strong and effective relationships across all levels of an organization, and create buy-in in a complex, multi-stakeholder environment;
• Ability to work urgently and independently to investigate and solve problems;
• Ability to provide good customer service with patience, flexibility and sense of urgency;
• Professional, diplomatic and thoughtful communication skills appropriate for email, web and phone with people from various backgrounds; and
• Strong computer skills: Microsoft Office (Outlook Excel, Word). Experience with HRIS and LMS is ideal.
• Experience working in diverse cultural and geographic contexts, with an understanding of international HR practices and challenges is ideal;
• Experience applying adult learning principles and instructional design methodologies is ideal;
• Good project management skills, with the ability to manage multiple projects simultaneously and meet deadlines;
• Experience in leveraging data analytics and metrics to assess the effectiveness of learning programs, drive continuous improvement, and make informed recommendations is ideal.