The Clinton Health Access Initiative, Inc. (CHAI) is a global health organization committed to our mission of saving lives and reducing the burden of disease in low-and middle-income countries. We work at the invitation of governments to support them and the private sector to create and sustain high-quality health systems.

CHAI was founded in 2002 in response to the HIV/AIDS epidemic with the goal of dramatically reducing the price of life-saving drugs and increasing access to these medicines in the countries with the highest burden of the disease. Over the following two decades, CHAI has expanded its focus. Today, along with HIV, we work in conjunction with our partners to prevent and treat infectious diseases such as COVID-19, malaria, tuberculosis, and hepatitis. Our work has also expanded into cancer, diabetes, hypertension, and other non-communicable diseases, and we work to accelerate the rollout of lifesaving vaccines, reduce maternal and child mortality, combat chronic malnutrition, and increase access to assistive technology. We are investing in horizontal approaches to strengthen health systems through programs in human resources for health, digital health, and health financing. With each new and innovative program, our strategy is grounded in maximizing sustainable impact at scale, ensuring that governments lead the solutions, that programs are designed to scale nationally, and learnings are shared globally.

At CHAI, our people are our greatest asset, and none of this work would be possible without their talent, time, dedication and passion for our mission and values. We are a highly diverse team of enthusiastic individuals across 40 countries with a broad range of skillsets and life experiences. CHAI is deeply grounded in the countries we work in, with majority of our staff based in program countries. Learn more about our exciting work: http://www.clintonhealthaccess.org

CHAI is an Equal Opportunity Employer, and is committed to providing an environment of fairness, and mutual respect where all applicants have access to equal employment opportunities. CHAI values diversity and inclusion and recognizes that our mission is best advanced by the leadership and contributions of people with diverse experience, backgrounds, and culture.

Description of Role:

CHAI Senegal is looking for an outgoing and highly organized Senior Coordinator, Admin and HR Operations to assist with the management of daily business activities and administrative tasks. The Senior Coordinator, Admin and HR Operation’s responsibilities include assisting with human resource allocation, organizing company events, arranging and assisting with employee performance improvement, and liaising with suppliers.

To be successful as a Senior Coordinator, Admin and HR Operations, you should be able to resolve problematic situations efficiently and have excellent communication and organizational skills. Ultimately, an outstanding operations coordinator should be able to ensure the smooth daily operations of the country office.

This role will be based in Dakar, reporting to the CHAI Senegal Country Director.

Administration

• Assisting with the management of daily operational activities.
• Performing administrative tasks, such as making travel arrangements, scheduling meetings, etc.
• Managing office supplies and the maintenance of office equipment.
• Managing country procurement planning and the office inventory process.

Program Operations

• Assisting with project management by creating assignments, tracking progress, and resolving issues.
• Planning and organizing conferences, events, staff training, and employee engagement activities.

Human Resources

• Coordinating the proper allocation of human resources.
• Managing country Employees performance Improvement Plan.
• Work with Global Teams to setup a country fellowship program.
• Arranging and assisting with the onboarding of new employees.
• Handling the staff performance improvement strategy and process.

Finances

• Monitoring Petty cash management.
• Ensure country operations compliance with donors, CHAI and government policies.
• Preparing and maintaining operations documents and reports.

• Bachelor’s degree in Business Administration or related field.
• At least 2 years of experience.
• Experience in office management or an administrative role.
• Excellent communication and people management skills.
• Excellent organizational and time management skills.
• Proficiency in Microsoft Office.
• Ability to multitask and prioritize.
• Self-starter with strong problem-solving skills.
• Proficiency in English and French.

Preferred:

• Good understanding & familiarity of Senegalese bureaucratic culture and have experience in dealing or working with public system in Senegal.
• Experience in Senegal regulations and familiar with local context.
• Experience working in resource limited settings.

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