Org. Setting and Reporting

The incumbent reports to the Deputy Field Director (Organizational Support) and to the Senior Field Investigations Support Officer-P4 (DIOS, HQA) for full technical guidance on investigations activities and to monitor and revise the active day-to-day case management.

Responsibilities

The incumbent: 1. Provides leadership and sets the strategic and operational direction for the activities of the field investigations office, plans, priorities and workflows; substantively contributes to revision, development and implementation of operational guidelines and procedures at the field level; monitors the budget envelope for the office to ensure efficient utilization of available resources; manages and supports the work of Investigators and such other staff as may be designated by the Field Director; assists with specific assignments in other Fields if required. 2. Is the principal advisor for Field Office Director on investigations and offers advice and guidance to UNRWA staff engaged in investigations; leads and/ or conducts, as appropriate, investigations into alleged misconduct, malfeasance, mismanagement, fraud, corruption, waste of resources, abuse of authority, corporal punishment cases, SEA, allegations of child abuse and other types of misconduct or violations of UNRWA’s regulations, rules and administrative instructions throughout the Field Office and its installations including, but not limited to, schools, health centres and camps, ensuring objectivity, impartiality and fairness throughout the investigative process in accordance with generally recognized international investigative standards and Agency Investigation Policy and Guide to Conducting Misconduct Investigations; 3. Prepares or reviews recommendations for improved controls, effectiveness, and/or efficiency of UNRWA operations based on findings of investigations and regularly appraises progress of investigations and assesses probable impact of investigation outcomes relative to strategies and advice accordingly; oversees the preparation of Terms of Reference for investigations, conducts review of investigation procedures to ensure due process requirements are met; reviews investigation reports to ensure correct procedures have been adhered to; 4. Coordinates and manages the intake and handling of complaints by ,UNRWA personnel beneficiaries and others, including those containing allegations that members of personnel may have engaged in misconduct, including preparation of periodic reports for the Field Director. 5. Conducts intake interviews with respect to misconduct complaints, coordinates initial support to complainants as needed, takes appropriate action to secure and preserve evidence, and prepares the necessary submission to the (Field or HQ) Intake Committee; liaises as necessary with security and protection teams in the respective fields. 6. Serves as Secretary of the Field Intake Committee, including preparing the agenda and related documentation, the minutes and related follow-up with the Field Director. 7. Is responsible for the overall case management in the fields and oversees the field-specific data in the DIOS case management system (CMS), prepares periodic reports for the Field Director and, leads and coordinates outreach to personnel, beneficiaries and the wider community on the Agency’s complaints mechanisms. 8. Liaises with Programme Chiefs, Chiefs of Area Offices and other Department Heads with respect to all sorts of complaints pertaining to their respective programmes/departments, including complaints from vendors/suppliers (excluding complaints of alleged misconduct which should be directly channeled through the intake committee in the field or HQ), and follows-up to make sure that timely responses are provided in accordance with applicable provisions in the regulatory framework and quality standards. 9. Implements technical guidance received from DIOS in relation to investigations and investigations reports; keeps abreast of developments in the area of investigations, including UN jurisprudence; provides and obtains assistance, investigative information, and facilitates cooperation with local government officials and other outside organizations as needed. 10. Performs other duties as may be assigned by the supervisor.

Competencies

UN Core Values of Integrity, Professionalism and Respect for Diversity, and Core Competencies of Communication, Working with People and Drive for Results apply by default. Functional: i. Planning and Organizing ii. Leading and Supervising iii. Deciding and Initiating Action Leadership: i. Delivering Results ii. Creating and Maintaining Impact and Partnership * Other Competencies not listed under Functional and Leadership Teamwork For guidance on how to prepare for competency-based interviews: https://careers.un. org/lbw/home.aspx?viewtype=AYI

Education

Required academic qualifications: – Advanced university degree in investigations, police studies, law, international law, or a related field; Professional qualifications – Additional formal training and/ or certification in various law enforcement methodologies and/ or fraud examination or investigations.

Job – Specific Qualification

Not available.

Work Experience

– At least eight years of experience in investigations, law, or international law, with progressively responsible professional experience in applying investigation techniques in criminal or administrative inquiries or working as a criminal or administrative attorney is required. – Experience in drafting investigations reports is required. -Please confirm if you live/ reside in West Bank or Jerusalem? And if you have West Bank or Jerusalem ID. please to mention its number down, as it is desirable.

Languages

Excellent command of spoken and written English and Arabic.

Assessment

Not available.

Special Notice

لن يتم النظر في أي معلومة يتم ارسالها بعد تقديم هذا الطلب، لذلك تأكد أن جميع المعلومات في طلب الوظيفة كاملة وصحيحة من حيث الدرجة العلمية (مثلا بكالوريوس/ماجستير/دبلوم) وجميع الخبرات من حيث تاريخ البداية والنهاية، والمسمى الوظيفي ، وجميع الوظائف في تاريخك المهني،وطبيعة العقد( دوام ( جزئي أو كامل مع التأكيد أن يتم ذكر كامل خبراتك العملية والاكاديمية في القسم المخصص لذلك خانة Work Experience Education خانة حيث أن اضافة خبراتك في أي مكان اخر في طلب الوظيفة لن يكون كافيا ولن يتم اعتماده الرجاء الاطلاع على المرفق في أعلى هذا الاعلان View this Job Posting in Arabic (Common mistakes) Conditions of service -Contract Type: Fixed Term Appointment for 3 years; including 1 year probation period, with the possibility of further extension, subject to the availability of funds, satisfactory performance, and continuing need Grade and Salary: Grade 18 Monthly basic salary USD1,955.00, plus 50% as Special Occupational Allowance (SOA), payable in JD at UN monthly exchange rate, plus a Jerusalem allowance payable in JD at UNRWA rate: a. The amount of this Allowance shall be NIS 2000 per month for each eligible Area staff holding Jerusalem ID and working in any of UNRWA installations in West Bank Field; or b. NIS 1000 per month for each eligible Area staff working in any of UNRWA installations in East Jerusalem and not holding Jerusalem ID. – This job opening is a West Bank position. – This job opening is open for applicants from West Bank and Jordan. – If the selected candidate resides in a different duty station, he/she must have the legal status to work in the duty station (working permit/residency/nationality) or otherwise shall perform his/her duty from his place of residence (telecommuting). The agency will not be obliged to assist in applying for visa or work permit. – The position is grade 18 with specific required qualifications mentioned above, however, applications with less years of experience could be taken into consideration, and an annual review will be undertaken to move from G17 to G18 level ++ Due to exceptional measures, currently contracted daily paid employees are considered internal candidates and therefore, can apply for any given job opening if qualified. Other benefits include: • Provident Fund contribution (15.2% of basic salary paid by the Agency). • Dependency allowances (if applicable). • 30 days of annual leave. • Compulsory medical insurance. ** DESIRABLE QUALIFICATIONS Formal training and/ or certification in law enforcement methodologies and/ or fraud examination or investigations. * Important information 1-This vacancy notice is open to internal candidates. Only candidates residing in West Bank, Jerusalem or Jordan, and within commuting distance of the duty station with authorization to work in the duty station at the time of application are eligible to apply. The Agency will not assume responsibility or accountability to support or facilitate the issuance of work permit in West Bank/ Jerusalem, and without a valid work permit, the appointment may be rescinded. 2- Preference will be given to registered Palestine refugees and candidates assisting the Agency to meet its commitment to gender parity. UNRWA welcomes applications from qualified candidates with disabilities. 3- A roster may be created from the selection exercise, and successful candidates may become eligible for appointment to the same post or a similar post. 4- Only applications that have been fully completed in UNRWA’s online e-recruitment system inspira will be considered and no late applications will be accepted. The PHP should be completed with full relevant work experience under the experience tabs as per the requirements in the Job Opening. All acquired university degrees must also be stated, if applicable. Applicants applying to positions for Grades 12 to 20 must submit a cover letter/motivational statement in order to be considered. Additionally, providing incorrect or misleading information on an application will result in the immediate disqualification of a candidate. 5- Please ensure that the e-mail address and mobile phone number that you have written in your Personal History Form are accurate and active. Your status in relation to the vacancy will be communicated to you via email listed on your Personal History Form, as we will no longer be using telephone calls. 6-It is the responsibility of the candidate to provide full, accurate and up to date information in his/her application form. Any missing and/or misleading data may lead to candidate disqualification. 7- For UNRWA internal staff, they are required to specify and include their current UNRWA grade level. To do so applicants should select under “Category” RLG, scroll down to see all categories, then select their local grade. Equivalency: Equivalency may apply for this post. NB: Work experience alone or formal qualifications with no relevant work experience are not considered an acceptable combination Advertisements published only in English will only accept applications in English, and Arabic submissions will not be considered. The Agency may disqualify applicants whose name appears on the UN Sanctions List or a UN database of staff separated for reason of misconduct or of staff who separated whilst misconduct processes were pending. UNRWA shares investigation and misconduct information with other UN Agencies, and past and prospective employers, about staff members who have been separated for misconduct, or who have separated whilst an investigation and/or disciplinary process for misconduct is underway; and such persons may be prohibited from employment with the United Nations. The Agency will immediately disqualify applicants who are ineligible for any reason in accordance with the Agency regulatory framework. UNRWA is funded almost entirely by voluntary contributions from UN member states, regional bodies, business foundations and individual contributions. The mission of UNRWA is to help Palestine refugees achieve their full potential in human development under the difficult circumstances in which they live. For more details on UNRWA, please visit: https://www.unrwa.org/

United Nations Considerations

Staff members are subject to the authority of the Commissioner-General of UNRWA and to assignment by him or her. UNRWA is committed to achieving gender parity at all levels of staffing under the current UN-wide gender agenda and strongly encourages applications from qualified applicants from under-represented groups. At UNRWA, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. UNRWA is committed to creating a diverse and inclusive environment of mutual respect. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application. UNRWA Considerations UNRWA staff are expected to uphold the highest standards of efficiency, competence, neutrality, impartiality and integrity. This includes respect for and commitment to human rights, diversity and non-violent means of dealing with all kinds of conflict. Only persons who fully and unconditionally commit to these values should consider applying for UNRWA jobs. Candidates will not be considered for employment with UNRWA if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. The Agency may disqualify applicants who have separated for reason of misconduct, who left a UN Agency while misconduct processes were pending, or who appear on the UN Sanctions List. UNRWA is a non-smoking work environment. Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee

THE UNITED NATIONS RELIEF AND WORKS AGENCY FOR PALESTINE REFUGEES IN THE NEAR EAST (UNRWA) DOES NOT CHARGE A FEE OR REQUEST MONEY FROM CANDIDATES AT ANY STAGE OF THE RECRUITMENT AND ONBOARDING PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING, ONBOARDING). UNRWA DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.