The International Institute of Tropical Agriculture seeks suitable Nigeria Nationals for the position below at the Institute’s headquarter in Ibadan.

Position: Senior Housekeeper

Duration: 6 months’ renewable

Location: Ibadan

Closing Date: 17 March 2025

DUTIES:

· Assign duties to housekeeping staff and inspect their work to ensure adherence to established cleaning standards.

· Investigate and resolve guest complaints regarding housekeeping service or equipment.

· Prepare daily work assignments for housekeeping staff based on occupancy and guest requests.

· Coordinate with reception regarding guest requests and room status updates.

· Inspect all rooms, public areas and back-of-house areas to ensure cleanliness at all times.

· Conduct orientation and ongoing training for housekeeping staff, covering policies, procedures and equipment use.

· Manage housekeeping supplies and inventory.

· Develop and implement work schedules for the housekeeping department, ensuring adequate staffing levels.

· Manage the lost-and-found department, processing and returning lost items to guests.

· Maintain cleanliness, orderliness an appearance of the entire I-House.

· Ensure that rooms are cleaned and maintained according to IITA standards.

· Address and resolve guest complaints promptly and professionally.

. Perform any other duty as may be directed by the Supervisor.

Requirements

QUALIFICATION:

National Diploma certificate in Hospitality and Management or related field with four (4) years’ experience performing a similar role in a well-structured environment. Certification in Hotel and Catering is an added advantage.

COMPETENCIES:

The ideal candidate must:

· Have hotel experience.

· Have the ability to multi-task and manage time effectively in a fast-paced environment.

· Have good communication skills.

. Be a good team player and have ability to work under pressure.

Benefits

We offer highly competitive salary with equally attractive benefits and excellent working conditions in a pleasant campus environment.