Senior Human Resources Associate
Doha, Qatar
JOB DETAIL
Applications are welcome from internal and external candidates. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, internal candidates are considered first-tier candidates.
Under the overall supervision of the Chief of Mission and the direct supervision of Resources Management Officer, the incumbent will provide specialized assistance in the human resources administration and be responsible and accountable for assisting the resources management unit in IOM Mission Qatar.
- Assist to coordinate and monitor the day-to-day administrative and HR functions in accordance with IOM’s rules, regulations and procedures.
- Respond to HR related enquiries and provide guidance in line of the IOM’s rules and regulations and related policies, establish best practices.
- Responsible for coordination of all staff recruitment activities. The activities covering the end-to-end recruitment process from advising managers in preparation of TORs, request for grading position up to the onboarding completion of new staff.
- Responsible for monitoring and reviewing all personnel documents relating to the employment, promotion and separation of staff members.
- Implement and maintain the internal control check list to HR activities regularly and provide monthly report to relevant parties. This includes verify and reconcile the personnel data of national, on-call staff and consultants in IOM’s ERP and regularly conduct Data Integrity reviews as well as respond to related queries.
- Maintain and update the organization structure according to the updated mission organigramme, including updating organizational unit/position title and correcting reporting lines of staff members.
- Monitor the preparation of monthly payroll, calculation and administration of national staff in Qatar in full coordination with MHRO Global Payroll team. Verify that the UNJSPF calculations, salary deduction, staff benefit, and entitlement are correct.
- Assist and closely monitor and review the administration and process of national staffs’ benefits, i.e. family allowance, MSP (including the admission process until claim/reimbursement process), CP and UNJSPF, in coordination with Panama Administrative Centre (IOM Pension Admin, HCPU, etc.), and verify that they comply with the USRR and the latest instructions. This also includes providing assistance with the reimbursement process of national staffs’ MSP claims, processing the CP cases of staff/on-call staff/consultants/interns, and assisting the direct-payment arrangement for hospitalization cases.
- Establish and maintain personnel files (contracts, PA, personal data, supporting documents, etc) of national staffs are properly kept and maintained.
- Participate in the Staff Development and Learning activities, including arrange and conduct new staff orientation activities, facilitate HR workshop, and provide technical guidance on HR related matters and Staff appraisal System (PAS) process.
- Assist the RMO in the preparation of HR strategies and policies in compliance with IOM rules, regulations, policies, procedures and strategies.
- Interpret HR policies, rules and regulations and make recommendations for resolving sensitive issues.
- Liaise visa processes for IOM staff members in coordination with the administrative staff.
- Assist the RMU and PSU in raising Purchase Requests and Travel Requests for Non-Staff.
- Perform other duties as may be assigned.
Education
- Bachelor’s Degree in Business Administration or Human Resources with minimum four years of relevant experience in this field; or,
- High school diploma with at least six years of relevant work experience.
Accredited Universities are those listed in the UNESCO World Higher Education Database.
Experience
- Previous experience in an administration unit at an international organization is an essential
- Have varied and in-depth practical experience in the field human resources and administration management, within the UN system or international environment.
- Proficiency in ERP systems, Oracle and MS Office Suite is a distinct advantage.
Skills
- Excellent communication, interpersonal and organizational skills and time management skills
- Strong understanding of HR principles, practices
- Ability to write correspondence and reports clearly and concisely
- Good knowledge of Word, Excel and Internet, databases, Power BI tools
- Strong work ethics and commitment to humanitarian principles.
- Ability to work discretely and
- Capacity to work effectively and harmoniously with colleagues from various cultures and professional background
Languages
REQUIRED
For all applicants, fluency in English is required (oral and written).
DESIRABLE
Working knowledge in Arabic
IOM’s official languages are English, French and Spanish.
Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.
Required Competencies
IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process.
Values – all IOM staff members must abide by and demonstrate these three values:
- Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
- Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
- Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
- Courage: Demonstrates willingness to take a stand on issues of importance.
- Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.
Core Competencies – behavioural indicators (Level 2)
- Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
- Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
- Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
- Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
- Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.
Notes
- Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.
- This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.
- This post is subject to local recruitment. Only those holding a valid residence and work permit for the country where this position is based will be eligible for consideration.
- Appointment will be subject to certification that the candidate is medically fit for appointment, verification of residency, visa, and authorizations by the concerned Government, where applicable.
- IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.
- IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.
- IOM only accepts duly completed applications submitted through the IOM online recruitment system. The online tool also allows candidates to track the status of their application.
For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies
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