Org. Setting and Reporting

This position is located in the Office of the Under-Secretary-General (OUSG) of the Office of Internal Oversight Services (OIOS) in New York. The incumbent reports directly to the Chief of OUSG.

OIOS assists the Secretary-General in fulfilling her or his internal oversight responsibilities in respect of the resources and staff of the Organization through the exercise of internal audit, inspection and evaluation, and investigation functions. The Office of the Under-Secretary-General (OUSG) supports the Under-Secretary-General (USG) and the Assistant Secretary-General (ASG) in the fulfillment of their responsibilities for executive direction and management of OIOS.

Responsibilities

Under the overall direction of the Chief of OUSG, the Senior Information Systems Assistant provides overall information management and information communications technology systems support within OIOS. Responsibilities include:

¿ Provide support for computer information systems, databases and applications (including security and data backup and recovery) and perform complex troubleshooting for various applications.
¿ Participate in the development, programming, testing, debugging and implementation of new computer application systems releases, modules and functionalities, such as the OIOS website and recommendation-monitoring database, typically using more than one programming language as well as United Nations established standards for IT technologies and tools.
¿ Manage, design, create, produce and maintain technical documentation for relevant.
¿ computer application systems and products; manage and administer changes to technical documentation, in accordance with prevailing change management and operation procedures.
¿ Install computer application systems software and hardware according to specifications; monitor applications systems using appropriate monitoring tools and produce monitoring reports.
¿ Maintain the inventory of Information and Communications Technology assets and provide assistance with their periodic reconciliation and reporting.
¿ Support the Information and Communications Technology (ICT) Coordinator of OIOS in performing the activities required by the ICT governance framework of the United Nations Secretariat and coordinate the ICT services in OIOS.
¿ Liaise with the information and communications technology focal points of OIOS for the collection and preparation of data required during the formulation of budget estimates.
¿ Coordinate information technology access for OIOS staff, including at overseas locations, and act as the liaison officer and the Umoja security officer for OIOS.
¿ Contribute to the development and production of communications products/services, including participating in information management and record-keeping improvement projects, contributing to feasibility studies, systems analysis, design, development and implementation, and in the evaluation and testing of information and record-keeping application improvements and new systems; provide user support.
¿ Plan and implement information management and dissemination initiatives (e.g., intranet/web portals and content, mailing lists, fact sheets, records repositories).
¿ Respond to requests for data extract, transform and load and prepares design document and decision support for the creation of data pipelines and maintains data catalogue in their area.
¿ Perform ongoing monitoring and refinement of reports in PowerBI.
¿ Develop and implement changes to data systems to ensure compliance with data governance, protection, privacy, and security requirements.
¿ Perform other related duties as required.

Competencies

• PROFESSIONALISM: Knowledge of information management and use of intranet/web portals, mailing lists, fact sheets, etc. as information dissemination tools; knowledge of organizational information infrastructure, including hardware, software and application systems; knowledge of relevant programming language(s) and ability to use programming skills to develop information systems; knowledge of system development workflow and document flow processes; ability to conduct research and gather information from a wide variety of standard and non-standard sources; ability to respond to changing requirements and assignments; ability to apply good judgment in the context of assignments given; ability to perform a wide range of application software development and maintenance tasks under minimum supervision. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Commitment to achieving the goal of gender equality by ensuring equal and full participation of women and men in all aspects of work. The ability to perform analysis, modeling and interpretation of data in support of decision-making.

• CREATIVITY: Actively seeks to improve programmes or services; offers new and different options to solve problems or meet client needs; promotes and persuades others to consider new ideas; takes calculated risks on new and unusual ideas; thinks “outside the box”; takes an interest in new ideas and new ways of doing things; is not bound by current thinking or traditional approaches.

• CLIENT ORIENTATION: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients’ needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.

Education

High school diploma or equivalent.

Work Experience

A minimum of seven years of progressively responsible experience in information systems analysis and programming, systems administration and maintenance, software development, technical writing, or related area is required.

Experience with SQL Server, database development, administration and management is required.

Experience with website design and development using Drupal platform, as well as experience in multiple website development languages are required.

Experience in creating management dashboards and infographics is desirable.

Experience in information management and security is desirable.

1 year or more of experience in data analytics or related area is desirable.

Languages

English and French are the working languages of the United Nations Secretariat. For the post advertised, fluency in English is required. Knowledge of another official language of the United Nations is desirable.

Assessment

Qualified applicants may be evaluated through a competency-based interview and/or other assessment methods.

Special Notice

The appointment, or assignment, and renewal thereof are subject to the availability of the post or funds, budgetary approval, or extension of the mandate.

Appointment or assignment against this position is for an initial period of one year.

Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures.

At the United Nations, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. The United Nations is committed to creating a diverse and inclusive environment of mutual respect. The United Nations recruits and employs staff regardless of gender identity, sexual orientation, race, religious, cultural and ethnic backgrounds or disabilities. Reasonable accommodation for applicants with disabilities
may be provided to support participation in the recruitment process when requested and indicated in the application.

Staff members of the United Nations common system organizations who will reach the mandatory age of separation or retirement within the duration of the current temporary need period are not eligible to apply. Submitting an application or selection for the current temporary job opening does not delay or increase the mandatory age of separation. Retirees above the mandatory age of separation who wish to be considered for the current temporary job opening must indicate the reason for their last separation as “retirement.” Such retirees shall not be employed by the Organization, unless (a) the operational requirements of the Organization cannot be met by staff members who are qualified and available to perform the required functions; and (b) the proposed employment would not adversely affect the career development or redeployment opportunities of other staff members and represents both a cost-effective and operationally sound solution to meet the needs of the service.

This position is subject to local recruitment pursuant to staff rule 4.4 of the United Nations Staff Rules. All staff in the General Service and related categories shall be recruited in the country or within commuting distance of each office, irrespective of their nationality and of the length of time they may have been in the country. A staff member subject to local recruitment shall not be eligible for the allowances or benefits exclusively applicable to international recruitment.

United Nations Considerations

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process.

The paramount consideration in the appointment, transfer, or promotion of staff shall be the necessity of securing the highest standards of efficiency, competence, and integrity. By accepting an offer of appointment, United Nations staff members are subject to the authority of the Secretary-General and assignment by him or her to any activities or offices of the United Nations in accordance with staff regulation 1.2 (c). In this context, all internationally recruited staff members shall be required to move periodically to discharge new functions within or across duty stations under conditions established by the Secretary-General.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee

THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.