Description

IFC — a member of the World Bank Group — is the largest global development institution focused on the private sector in emerging markets. We work in more than 100 countries, using our capital, expertise, and influence to create markets and opportunities. Our mission is to leverage the power of the private sector to end extreme poverty and boost shared prosperity on a livable planet.

Information technology is an integral part of the strategic initiatives for all the Core Business Functions at IFC. Corporate Information Technologies (CIT) Teams provides comprehensive IT support for IFC’s Investment & Advisory Services, Financial Operations, Treasury & the Asset Management Company. A robust engagement model with business ensures prioritization of the business requirements & focus on delivery. The application landscape encompasses a wide variety of In-house and Customized COTS products which meet the business needs of IFC departments.

CIT’s Finance Unit (CITFN) is seeking a Senior IT Officer – Product Owner with expertise in loan servicing and accounting to lead the development, enhancement, and maintenance of our commercial lending platform. The Product Owner will be responsible for maximizing the product’s value resulting from the development team’s work, Defining and managing the product vision and strategy based on customer and stakeholder needs and evolving market needs. Creating and prioritizing a product backlog (a list of features and requirements) that aligns with the product vision and goals and continuously refining it based on feedback and changing business needs.

The Product Owner will act as the key liaison between business stakeholders and the technical team, ensuring that the lending platform meets the evolving needs of the business while aligning with strategic objectives.

We are looking for an individual who will bring a sense of client and product obsession to the team and who will ensure that our solutions meet expectations and deliver tangible business value.

Duties and Responsibilities:

Stakeholder Engagement:
•  Engage with business stakeholders to understand their needs and translate them into detailed product requirements.
•  Communicate progress, challenges, and achievements to stakeholders at all levels of the organization.

Product Strategy and Vision:
•  Develop and articulate a clear vision for the Lending System.
•  Create and maintain a product roadmap that aligns with the strategic goals of the commercial lending business.

Backlog Management:
•  Prioritize and manage the product backlog, ensuring that the team is focused on delivering maximum value.
•  Define user stories and acceptance criteria for product features and enhancements.

Solution Assessment and Validation:
•  Work with the IT development team to assess proposed solutions and ensure they meet business requirements.
•  Participate in the validation and testing of new features and enhancements to verify that they fulfill the intended business needs.
•  Ensure that all product releases meet quality standards and business requirements.

Change Management:
•  Assist in the development of change management plans to support the implementation of new features or processes.
•  Provide training and support to end-users to facilitate the adoption of new system functionalities.

Performance Measurement:
•  Define key performance indicators (KPIs) for the product and monitor product performance.
•  Use data analytics to inform product decisions and measure the impact of new features.

Risk Management:
•  Proactively identify risks and issues that could impact product delivery and work with the team to mitigate them.
•  Ensure compliance with regulatory requirements and internal policies.

Vendor Management:
•  Manage relationships with vendors to ensure they meet contractual obligations and support product goals.

Selection Criteria

•  Master’s degree in business administration, Finance, Computer Science, or a related field, with at least 10 years of experience.
•  Professional accounting certification (e.g.CA, CPA, CMA, ACCA) is preferred.
•  Proven experience as a Product Owner or Business Analyst within the commercial lending domain.
•  Strong understanding of commercial lending processes, accounting, and regulatory requirements.
•  Familiarity with Agile methodologies and the ability to work in a fast-paced, iterative development environment.
•  Excellent communication, negotiation, and stakeholder management skills.
•  Analytical mindset with the ability to translate business needs into technical requirements.
•  Experience with project management tools and Agile/Scrum software development

World Bank Group Core Competencies

The World Bank Group offers comprehensive benefits, including a retirement plan; medical, life and disability insurance; and paid leave, including parental leave, as well as reasonable accommodations for individuals with disabilities.

We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability.

Learn more about working at the World Bank and IFC, including our values and inspiring stories.