The EIB, the European Union’s bank, is seeking to recruit for its Operations Directorate (OPS), Operations Support Department (OSD), Operational Management Division (1-OP MGMT), Procedures and ICF Unit (PROCED) at its headquarters in Luxembourg, a (Senior) Operational Risks Coordination Officer*.

This is a full-time position at grade 5/6 for which the EIB offers a permanent contract.

*internal benchmark (Senior) Officer Coordination

Panel interviews are anticipated for early August 2023.

Purpose

Are you interested in supporting the front line officers in the Operations Directorate (OPS) and EIB’s Global (GLO) to achieve the objectives of the EIB in promoting EU policy priorities? Do you want to contribute in reducing the operational risks associated with the EIB’s lending activities and processes, and ensuring the loan origination is performed in a seeming less way? Become part of the operational support team and help ensure that projects are smoothly executed through efficient processes and with the right 1st Line of Defence controls in place.

As (Senior) Operational Risks Coordination Officer, you will perform a broad range of key coordination duties in support to the operational objectives of the Operations Directorate (OPS) and EIB’s Global (GLO) in the operational risks management area within the First Line of Defence, and in turn contribute to mitigating operational risks in the Bank’s lending, advisory and investment activities.

Additionally, as the remit of the Procedures and ICF Unit (PROCED) is also to improve the current processes continuously and support various internal projects launched to review the lifecycle of our operations, you will participate to make the existing processes leaner, remove un-necessary steps and design better practices, supporting hence the front-line colleagues in addressing the emerging EU policy priorities.

You will also support the unit’s work on the further strengthening Ops and GLO’s Internal Control Framework assisting the completion of the front-line specific risk/control self-assessments and annual assessment reviews as well as analysing the root causes of operational exceptions and assisting in the development and completion of risk mitigation strategies.

Finally, you will contribute to foster the communication of procedures to the front officers, and to promote an “operational risk and control” awareness amongst process owners within OPS. Where required, you will follow-up and assist in the fulfilment of Internal Audit reports and action points relevant to OPS.

Operating Network

In this position, you will report to the Head of Unit and work in close co-operation with other Unit members, as well as within your Division and Department and with Ops and GLO frontline staff. Moreover, you will be in regular contact with all other Directorates, primarily Financial Control (FC) and Group Risk & Compliance (GR&C) acting as Second Line of Defence. External contacts may be auditors, Audit Committee etc.

Accountabilities

• Contribute to the timely and adequate development and implementation of the operational risks frameworks under the ownership of the unit (such as the Internal Control Framework (ICF) of Ops and GLO, procedures supporting the lifecycle of operations, support of product specific processes and procedures)
• Contribute to the consistent and timely implementation of procedures, following reviews of existing processes or design of new products policies or initiatives;
• Support the client-facing staff in Ops and GLO on the efficient usage of implemented policies and procedures;
• Collaborate closely with the second line of defence service (FC) in order to contribute to the maintenance and improvement (including through testing) of the ICF of Ops and GLO and the correct mapping of changes into updates of the ICF;
• Also, in relation to the ICF, carry out detailed walkthroughs and process mapping to identify significant risks and controls in the front line departments;
• When required, contribute or take the lead on transversal projects under the responsibility of the Unit;
• Undertake effective communication and knowledge- sharing within Ops and GLO operations around operational risks and controls, and contribute to regular awareness raising actions within Operations on the importance of ICF;
• Prepare timely and concisely written notes and reports on topics under the responsibility of the unit;
• Share knowledge and provide guidance to more junior colleagues in the context of specific tasks;
• When required represent the Department in various ad-hoc internal working groups/forums and ensure that OPS’ views are known and adequately taken into account.

Qualifications

• University degree (minimum an equivalent to a Bachelor) preferably in Finance, Economics, Audit, Business Administration or any related discipline;
• At least 5 years of relevant professional experience, preferably gained in a major financial institution or consultancy firm, in the areas of internal control frameworks, internal processes, operational risks, internal audits and operational risk assurance;
• Solid understanding of process, risk, and control design concepts and governance from an operational risk management or audit perspective;
• Relevant professional experience related to lending activities (including loan origination, appraisal and structuring) in a bank or international finance institution including a good understanding of financial products (equity, loans, guarantees) would be considered as a strong asset;
• Strong interpersonal and team skills and ability to build solid working relationships with internal stakeholders would be considered an asset;

• Excellent knowledge of English and/or French (*) with a good command of the other.

Competencies

Find out more about EIB core competencies here

(*) Unless stated explicitly as a required qualification, a good command of French is not a pre-requisite for hire. As both English and French are however official working languages of the EIB, proficiency in both languages is a pre-requisite for your future career development. Any language clause in your contract must be fulfilled in order for you to be eligible for a promotion (either via the annual appraisal cycle or via an internal selection process). Proficiency is understood to mean the attainment of level 5 of the Inter Institutional language courses, corresponding to B1.2 of the Common European Framework of Reference for Languages (CEFRL). The Bank offers appropriate training support.

We are an equal opportunities employer, who believes that diversity is good for our people and our business. We encourage all suitably qualified and eligible candidates to apply regardless of their gender identity/expression, age, racial, ethnic and cultural background, religion and beliefs, sexual orientation/identity, disability or neurodiversity.

Applicants with specific needs are encouraged to request reasonable accommodations at any stage during the recruitment process. Please contact the EIB Recruitment team [email protected] who will ensure that your request is handled.

By applying for this position, you acknowledge the importance of maintaining the security and integrity of the Information of the EIB Group. In case of selection for the position you agree to comply with all measures (policies, controls, document classification and management) implemented by the EIB Group to prevent unauthorised disclosure of any information or any damage to the EIB Group reputation.

Deadline for applications: 12^th July 2023

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