Description

Responsibilities:

• Lead responsibility for the design and implementation of enhancements to the Salesforce platform using both declarative and programmatic approaches while following best practices for agile software development.
• Manage intermediate to advanced administrative functions including security and access, environment management and deployment, formulas and validation rules, app creation and integrations.
• Automate processes using Salesforce tools such as Flows and Approval Processes.
• Proactively monitor and manage the platform via Seasonal Releases, Health Check, Shield Event Monitoring and Optimizer.
• Guide the selection of integrated applications and managed packages; research, install, test, deploy and maintain apps from the App Exchange.
• Stay up to date with the latest Salesforce features, updates, and industry trends, and provide recommendations for their implementation.
• Provide backup coverage for the Salesforce Support and Operations Specialist.
• Complete other tasks and projects as assigned.

Qualifications:

• Minimum five years of enterprise CRM administration experience in a nonprofit setting, with at least three years in a Salesforce environment. Experience with the Nonprofit Success Pack (NPSP), Salesforce Shield, Accounting Subledger and HubSpot integration preferred.
• Salesforce Admin certification strongly preferred (ADM201 and ADM211).
• Proficiency in the Salesforce platform with the ability to build custom apps and objects, formula fields, complex Flows and custom views. Experience with Apex and Triggers a plus.
• Ability to critically evaluate and prioritize information gathered from multiple sources and reconcile conflicts.
• Ability to assess the impact of new requirements on Salesforce and other integrated systems.
• Active participant in Trailblazer and local Salesforce nonprofit user group communities.
• Exemplary interpersonal skills; ability to collaborate effectively with culturally diverse staff across departments and countries.
• Interest in social justice strongly desirable.

Application Instructions: Please upload a Cover Letter and Resume or CV. Please note that we are not able to sponsor U.S. work authorization for this role.

Organizational Profile

Partners In Health (PIH) is a non-profit, global health organization that fights social injustice by bringing the benefits of modern medical science first and foremost to the most vulnerable communities around the world. PIH focuses on those who would not otherwise have access to quality health care. PIH partners with the world’s leading academic institutions to create rigorous evidence that shapes more sound and all-inclusive global health policies. PIH also supports local governments’ efforts to build capacity and strengthen national health systems.

As of today, PIH runs programs in 11 countries (Haiti, Kazakhstan, Lesotho, Liberia, Malawi, Mexico, Navajo Nation, Peru, Rwanda, Sierra Leone, United States), where it provides direct care to millions of patients, through public facilities and community engagement.

Partners In Health (PIH) is committed to the fundamental principle of equal opportunity and equal treatment for every prospective and current employee. It is the policy of PIH not to discriminate on the basis of race, color, national or ethnic origin, ancestry, age, religion, creed, disability, sex and gender, sexual orientation, gender identity and/or expression, military or veteran status, or any other characteristic protected under applicable federal, state or local law. PIH works in and with a number of governments in and outside the U.S., and to the extent applicable, this statement is intended to incorporate the prohibition of any unlawful discrimination covered by applicable laws in such countries, states and municipalities.

Partners In Health participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.