Service Coordinator x 2
Location: Shrewsbury
Contract type: Fixed Term to end March 2024
Hours: 35 per week (Monday to Friday)
Salary: £22,315 per annum based on 35 hours per week

Do you have great social skills and a passion to make a difference to the lives of vulnerable people within the community?

Are you enthusiastic and proactive? If you have excellent interpersonal and communication skills and are able to lead and motivate people, this role could be for you!
As a Service Coordinator, you will oversee a team who support people who may suffer from isolation and loneliness. The focus is on tailoring support to ensure they are discharged from hospital in a timely manner and then helping them regain or maintain their independence and improve their wellbeing at home.

A day in the life of a Service Coordinator:

You will respond efficiently to referrals from Telford and Royal Shrewsbury Hospitals.
You will manage a small team of staff and volunteers ensuring discharge of patients from hospital is carried out professionally & efficiently.
You will follow up with patients after their discharge to ensure they are aware of services available to them. You will guide or signpost them to connect with groups within their neighbourhood or help them to manage a health condition. The aim is to enable them to lead independent lives whilst improving their wellbeing.
You will produce and maintain monthly reports.

To be a successful Service Coordinator:

Do you have experience in leading a team and and are capable of getting the best out of people?
Do you have a good knowledge of Health and Social Care services to ensure the best service is provided?
Do you have good communication skills?
Do you have a UK manual driving licence?

Closing date for your application is 23.59 on Sunday 22nd October 2023.
In return for your dedication and expertise, you’ll get:
• Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days.
• Pension scheme: Up to 6% contributory pension.
• Flexible working: We do our best to accommodate your preferred work style.
• Learning & Development: Wide range of career opportunities + comprehensive learning.
• Discounts: Access to Blue Light Discount Card and employee benefits platform.
• Wellbeing Support: Access to mental health and wellbeing assistance.
• Team Working: Champion our mission in a collaborative team.
• Cycle2Work: Lease a bicycle through the scheme.
• Season ticket loan: Interest-free loan for commuting expenses.

We are proud to participate in the disability confident scheme for roles based in the UK. During the application process, you will be asked if you wish to apply under the scheme.

At The British Red Cross, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff and volunteers. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination. We do this through regular data reporting, and the support of our internal Race and Equality Network (REEN), LGBT+ Network, our Disability and Wellness Network (DAWN), Gender Network, Carers Network and Youth Network.
Connecting human kindness with human crisis