NATO offers you more than a job. It gives you a mission: building peace and security for one billion people in Europe and North America. The NATO Communications & Information Agency is leading NATO’s Digital Endeavour.

We are NATO’s technology and cyber leaders, helping NATO Nations to communicate and work together in smarter ways. Our work is challenging and meaningful, and you will develop and apply your expertise as part of a dynamic international team of civilian and military professionals.

What do we offer?

·        Genuinely meaningful work as part of the most successful alliance in history

·        Initial three year contract with competitive monthly tax-free salary and household & children’s allowances

·        Privileges for expatriate staff including expatriation and education allowances (where appropriate) and additional home leave

·        Excellent private health insurance scheme

·        Generous annual leave of 30 days plus official holidays

·        Retirement Pension Plan

About the job 

The Command and Control (C2) Centre is responsible for planning and executing all lifecycle management activities (design, transition and operations) for Land; Maritime; Joint; Special Operations and Nuclear C2.

Based in Mons, Belgium and reporting to the Group Head you will join The Nuclear C2 Service Area which is responsible for the end-to-end management of distributed Nuclear Information Systems in support of NATO operations and exercises.

About you

We are looking for a talented and knowledgeable Service Delivery Manager who holds a minimum requirement of a Bachelor’s degree at a nationally recognised/certified University in a related discipline and 3 years post-related experience. Or exceptionally, the lack of a university degree may be compensated by the demonstration of a candidate’s particular abilities or experience that is/are of interest to NCI Agency, that is, at least 10 years extensive and progressive expertise in duties related to the function of the post.

We are looking for demonstrable, extensive, and recent experience (at least 3 years) in:

– Team leading role in IT service provision in a major organisation;

– Knowledge of and experience in ITIL framework;

– Team leadership in major C4ISR environment;

– Demonstrable experience in State-of-the-art technologies relevant to the work, including

Information processing, exchange of information and related commercial/industrial

Standards;

– Experience with application software interoperability implementation, validation, verification,

And accreditation;

– Sound knowledge and expertise in IT system engineering and integration (e.g. virtualization,

Containerization, modern OS);

– Use of architecture frameworks and supporting tools;

– Understanding of Project Management principles and techniques;

– Experience of Systems support and maintenance in the NATO or similar defence or civilian

Environment;

– The ability to communicate effectively in written English to produce technical documents such as technical notes, reports, and reference documents is essential.

For a full list of duties please review the job description. Here.

Language Proficiency:

A thorough knowledge of one of the two NATO languages, both written and spoken, is essential and some knowledge of the other is desirable;

NOTE:  Most of the work of the NCI Agency is conducted in the English language.

Competencies

The NCI Agency is looking for individuals have tangible experience and knowledge across the following areas:

• Adhering to Principles and Values
• Delivering Results and Meeting Customer Expectations
• Achieving Personal Work Goals and Objectives
• Adapting and Responding to Change

To learn more about NCI Agency and our work, please visit our website.

Please note that ALL SELECTED CANDIDATES, with the exception of currently employed NATO International Civilians (NIC’s) will be appointed at the first Increment of the indicated NATO Grade, i.e. NATO Grade X, Increment 1.This is the salary referred to in this vacancy notice. Extra increments can only be considered for candidates from another Co-Ordinated Organisation.

Selected candidates who are not nationals of the host country and who have not been continuously resident in the host country for at least one year may be eligible for an expatriate allowance. For the purposes of determining continuous residence, NATO considers mainly the work location at the time recruitment started, independent of whether various ties were kept with the home country. For more information on our allowances click here.

All selected candidates are required to complete a Security Clearance, Medical Clearance and Pre-employment Screening process before joining the NCI Agency. This process will require time, so please keep in mind that you will not be able to start working with us right away.