Service Support Worker
Location: Gloucestershire Royal Hospital, Great Western Road, Gloucester GL1 3NN
Hours: 35 per week
Contract type: Permanent
Salary: £18,972 per annum based on 35 hour week

Do you love helping people in need? Are you looking for a rewarding role that could kick start your career in the health and social sector?

Are you a passionate and enthusiastic person with great people skills? If you have a caring, patient, and helpful nature you could make a tangible difference to someone’s life as a Service Support Worker. No professional experience? No problem. If you can make someone feel cared for and comfortable then you’d be a perfect fit for us.

Our Service Support Workers are a friendly face to someone who may be struggling to do things for themselves due to age, illness, or vulnerability. You’ll allow people to enjoy healthier, more fulfilling lives.

A day in the life of a Service Support Worker:

You will support Gloucestershire Royal Hospital by providing transport and aiding a safe discharge for patients within Gloucestershire.
You will provide practical and emotional support (telephone calls, welfare checks, shopping etc) and guidance to service users.
You will respond to referrals from Clinicians and Community Health Professionals.
You will assess service users’ needs, complete and follow a support plan for them.

To be a successful Service Support Worker:

You have a full UK manual driving licence with 2 years driving experience.
You have a good knowledge of services provided by the NHS and Social Care.
You can make things great. You know how to improve service quality for the benefit of users.
You are professional and can deal with queries in a diplomatic and confidential manner.
You love being flexible. Evening and weekend working will be required

There is no personal care or administration of medication for this role.

Closing date for applications is Sunday 6th August 2023 with interviews ongoing and may be before the closing date.

In return for your commitment and expertise, you’ll get:
• Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days.
• Pension scheme: Up to 6% contributory pension.
• Flexible working: We do our best to accommodate your preferred work style.
• Learning & Development: Wide range of career opportunities + comprehensive learning.
• Discounts: Access to Blue Light Discount Card and employee benefits platform.
• Wellbeing Support: Access to mental health and wellbeing assistance.
• Team Working: Support our mission in a collaborative team.
• Cycle2Work: Lease a bicycle through the scheme.
• Season ticket loan: Interest-free loan for commuting expenses.

At The British Red Cross, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff and volunteers. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination. We do this through regular data reporting, and the support of our internal Race and Equality Network (REEN), LGBT+ Network, our Disability and Wellness Network (DAWN), Gender Network, Carers Network and Youth Network.

Connecting human kindness with human crisis