Service Support Worker
Location: British Red Cross Taunton TA2 6BD and throughout the county of Somerset.
Hours: 28 per week (There could be potential for the hours to increase to full time. Job shares will also be considered).
Contract type: Permanent
Salary: £19,838 per annum based on 35 hour week

Could you make a difference to the lives of vulnerable adults living in your community?

As a Service Support Worker, you would be part of our Independent Living & Crisis Response service (IL/CR). We support people in the space between hospital and home and are dedicated to helping those who need it most. You would respond to the needs of people in crisis following an emergency.

If you have a caring, patient, and helpful nature you could make a tangible difference to someone’s life. No professional experience? No problem. If you can make someone feel cared for and comfortable then you’d be a perfect fit for us.

Our service support workers are a friendly face to someone who may be struggling to do things for themselves due to age, illness, or vulnerability. You’ll allow people to enjoy healthier, more fulfilling lives. Not only will a career within Independent Living be rewarding, it can also providing extensive progression opportunities and development. It’s not just a job, but an amazing way to give back to your community.

A day in the life of a Service Support Worker:

You will support Musgrove Park Hospital and Yeovil District Hospital by providing transport and aiding a safe discharge for individuals within the County of Somerset.
You will provide practical and emotional support to adults in the community preventing hospital admission and enabling them to live independently or ensuring an early discharge from hospital
You will assess service users’ needs and complete and follow a support plan for them.
You will respond to referrals from Clinicians and Community Health Professionals.

To be a successful Service Support Worker:

You will have knowledge of services provided by NHS and Social Care and a working knowledge of Health and Safety practices.
You will be comfortable supporting vulnerable adults.
You will have experience in writing reports and support plans.
You will be IT literate particularly with Microsoft 365.
You will need a full UK driving licence with access to own vehicle.
You will be flexible (Team has flexibility with contract hours so days/hours will be discussed in more detail at interview).

Closing date for application is 23.59 on Sunday 13th August 2023.
In return for your commitment and expertise, you’ll get:

Holidays: Up to 36 days annual leave (including bank holidays) + option to buy 5 extra days.
Pension scheme: Up to 6% contributory pension.
Flexible working: We do our best to accommodate your preferred work style.
Learning & Development: Wide range of career opportunities + comprehensive learning.
Discounts: Access to Blue Light Discount Card and employee benefits platform.
Wellbeing Support: Access to mental health and wellbeing assistance.
Team Working: Support our mission in a collaborative team.
Cycle2Work: Lease a bicycle through the scheme.
Season ticket loan: Interest-free loan for commuting expenses.

At The British Red Cross, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff and volunteers. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination. We do this through regular data reporting, and the support of our internal Race and Equality Network (REEN), LGBT+ Network, our Disability and Wellness Network (DAWN), Gender Network, Carers Network and Youth Network.

Connecting human kindness with human crisis