Service Support Worker
Location: The Grange Hospital, Llanfrechfa Grange Hospital, Llanfrechfa, Cwmbran NP44 8YN.
Contract type: Casual

Hours: As and when required (flexible)
Salary: £10.90 per hour
Driving Requirement: UK manual driving licence

Do you love helping people in need?

Are you passionate and eager with great people skills and would love a rewarding role where you feel you make a difference to someone’s day?

This is not just a job, but an amazing way to give back to your community.

No professional experience? No problem!

Based out of Grange University Hospital, a day in the life of a Service Support Worker will involve:

• Escorting patients to assigned departments.
• Collecting prescriptions to speed up their discharge.
• Providing emotional support/pastoral care to patients and their families and close friends while they await treatment.
• Ensuring patients have food/drink while waiting for long hours.
• Driving patients home when discharged and making sure they are safely settled at home.
• Signposting and referring patients to other sources of support in the community.

Please note that this service runs from 10am to 10pm, Monday to Sunday (including bank holidays) and successful candidate will be expected to commit to up to 12-hour shifts (flexible days).

To be a successful Service Support Worker:

• Do you have a full UK manual driving licence, held for a minimum of two years?
• Do you have a knowledge of services provided by the NHS and Social Care?
• Are you thoughtful, caring and patient?
• Are you happy to be flexible?

There is no personal care or giving out of medication for this role.

Closing date for your application is 23.59 on Thursday 9th November 2023.

Early application is encouraged as they will be reviewed throughout the advertising period and the advert may close early.

In return for your dedication and expertise, you’ll get:

• Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days.
• Pension scheme: Up to 6% contributory pension.
• Flexible working: We do our best to help with your preferred work style.
• Learning & Development: Wide range of career prospects + learning.
• Discounts: Access to Blue Light Discount Card and employee benefits platform.
• Wellbeing Assistance: Access to mental health and wellbeing assistance.
• Team Working: Champion our mission in a collective team.
• Cycle2Work: Lease a bicycle through the scheme.
• Season ticket loan: Interest-free loan for commuting expenses.

We are proud to participate in the disability confident scheme for roles based in the UK. During the application process, you will be asked if you wish to apply under the scheme.

At The British Red Cross, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff and volunteers. We remain dedicated to ensuring our teams can bring their true selves to work without risk or fear of discrimination. We do this through regular data reporting, and the assistance of our internal Race and Equality Network (REEN), LGBT+ Network, our Disability and Wellness Network (DAWN), Gender Network, Carers Network and Youth Network.

Connecting human kindness with human crisis