All NRC employees are expected to work in accordance with the organization’s core values: dedication, innovation, inclusivity, and accountability. These attitudes and believes shall guide our actions and relationships.

1. Role and responsibilities

The purpose of the Shelter technical assistant position is to provide programme support and assist the Shelter Programme activities in a specialist area of work on day-to-day implementation. The Technical assistant vary from the assistant position by providing a range of support within their area of expertise.

Generic responsibilities (max 10)

These responsibilities shall be the same for all positions with the same title. The responsibilities shall be short and essential. Details belong in the Work- and Professional Development Plan.

1. Adhere to NRC policies, tools, handbooks, and guidelines.
2. Assist a range of support with the implementation of the CC portfolio according to plan of action.
3. Implements independently procedures and activities within own function or core competency as delegated.
4. Responsible for organizing and delivery of tasks in line with priorities and standards.
5. Develop and maintain knowledge of the specialist area of work in which technical assistance and support is being provided, to be most effective in supporting the team.
6. Use initiative in day-to-day problem solving in line with agreed procedures, priorities, and standards for the area of work.
7. Prepare and develop status reports as required by management.
8. Ensure proper filing of documents.
9. Promote and share ideas for improvement in your area of expertise.

Specific responsibilities 

These responsibilities shall be adapted to the particularities of the job location and context, phase of operation, strategic focus, and type of programme intervention. This section shall be revised whenever a new employee is hired or the context changes significantly.

Emergency Response

• Assist the Shelter Officer responding the emergency contexts such as rapid need assessment, distributing the assistances, monitoring the implemented activities, and conducting Post-Distribution Monitoring if necessary.

Shelter Activities

• Assist the Shelter Officer in the process of land identification, site selection, community consultations, beneficiary selection, partnership agreements, site planning and response design.
• Maintain daily contact with communities regarding project progress, plans, and constraints. Seek to identify problems in advance and solve them.
• Assist the Shelter Officer to provide the shelter maintenance trainings/emergency preparedness trainings/capacity building trainings to the IDP/shelter beneficiaries/community groups/camp management committees/ community-based organization/pre-identified CSO (with technical support from Shelter engineers and support teams)
• Assist the Shelter Officer in monitoring training outcomes with pre and post training tests to measure the increased knowledge of participants and adapt training accordingly.
• Assist in developing the draft training reports.
• Carry out data collection as required.
• Suggest new methods and approaches to improve the quality of the activities, as well as actively participate in lessons learned meetings.
• Extensive field travel and overnight visits to villages will be required at times to monitor simultaneously on-going projects. Flexibility and the willingness to work under difficult conditions and in remote settings are necessary.
• Undertake any other duties assigned by the Shelter Officer as and when required

Critical interfaces

By interfaces, NRC means processes and projects that are interlinked with other departments/units or persons. Relevant interfaces for this position are:

• Shelter Officer
• Shelter Coordinator
• Programme Support Staffs
• CBO/CSO partner staffs
• Community leaders

Scale and scope of position.

1. Competencies 

Competencies are important for the employee and the organisation to deliver desired results. They are relevant for all staff and are divided into the following two categories:

1. Professional competencies 

These are skills, knowledge and experience that are important for effective performance.

Generic professional competencies: 

• Experience from working as an Assistant in a humanitarian/recovery context.
• Previous experience of working in complex and volatile contexts.
• Documented results related to the position’s responsibilities.
• Fluency in Kachin/Ta’ang/Shan, etc) and other local Languages (At least he/she might communicate in one ethnic language) and some knowledge of English.
• Experience in providing training.

Context/ Specific skills, knowledge, and experience: 

• At least diploma/ colleagues’ degree with relevant technical skills and knowledge can apply.
• At least 2years humanitarian working experience with communities/LNGOs/CBO/CSO.
• Basic computer skills (word/Excel, etc;) and communication skills.
• Some knowledge in implementation of construction activities and construction monitoring activities (School/infrastructure/shelter/latrine).
• Experience of emergency responses with LNGO/CBO/CSO.
• Context knowledge of the Shan area (Mandatory).

2. Behavioural competencies (max 6)

These are personal qualities that influence how successful people are in their job. NRC’s Competency Framework states 12 behavioural competencies, and the following are essential for this position:

• Handling insecure environment
• Planning and delivering results.
• Empowering and building trust
• Communicating with impact and respect

1. Performance Management

The employee will be accountable for the responsibilities and the competencies, in accordance with the NRC Performance Management Manual. The following documents will be used for performance reviews:

•            The Job Description

•            The Work and Development Plan

•            The Mid-term/End-of-trial Period Performance Review Template

•            The End-term Performance Review Template

•            The NRC Competency Framework

At NORCAP, we work to better protect and empower people affected by crises and climate change. With expertise in the humanitarian, development and peacebuilding sectors, we collaborate with local, national and international partners on finding solutions to meet the needs of people at risk. NORCAP is part of the Norwegian Refugee Council.