All NRC employees are expected to work in accordance with the organisation’s core values: dedication,
innovation, inclusivity and accountability. These attitudes and believes shall guide our actions and
relationships.

1. Role and responsibilities
The following is a brief description of the role.

Generic responsibilities
1. Monitor and report on the project activities and ensure compliance with plans and NRC standards
2. Mobilize communities and community leaders for the purpose of shelter projects
3. Suggest new methods and approaches in order to improve the quality of the activities
4. Administrate payment requests for participants, landlords, partners, suppliers, etc.
5. Report all technical-related concerns
6. Carry out data collection as required
7. Prepare and file relevant documents according to procedures

Specific responsibilities
 Carry out technical assessments and registration of housing conditions and non-food items needs in
line with NRC’s project criteria
 Work with the Shelter Team on the implementation of projects including properties selection,
meeting with communities, assessments, monitoring, distribution, etc.

 Produce accurate report and or photographs as evidence of a technical assessment.
 Act responsibly and communicate respectfully with participants and stakeholders to give a clear
and accurate picture of the NRC’s projects
 Explain the NRC assessment and selection process well to owners who do not fall within the project
criteria.
 Ensure the appropriate documentation is in order for participants contracts and subsequent
payments.
 Plan the daily and weekly activities of the Shelter Team in relation to:
o Field visits for monitoring, assessment, and implementation of project activities
o Supervision of work by partners and suppliers
o Follow-up of troublesome cases
o Ensuring closure of work by the anticipated date
o Response to and follow up on referred cases
o Management of assigned case-loads, including keeping up-to-date records of numbers of
participants and the relevant activities

Critical interfaces
By interfaces, NRC means processes and projects that are interlinked with other departments/units or
persons. Relevant interfaces for this position are:
• Cooperation with other Shelter management and Shelter staff
• Cooperation with Programme colleagues and Support functions
• Coordination with communities and local authorities
• Coordination with other Shelter actors in the area

Scale and scope of position
Staff: N/A
Stakeholders: UN agencies, INGOs, local NGOs, civil society, governmental bodies
Budgets: N/A
Information: KOBO, Office 365
Legal or compliance: Term of employments, CoC, vendors, donors, governmental bodies

2. Competencies

1. Professional competencies

Generic professional competencies:
• Minimum of 2 years of work experience that demonstrates skills that can be transferred to this role
and the humanitarian sector
• Experience of working with stakeholders to ensure delivery of projects
• Relevant experience with NGOs, charities, humanitarian work or similar organisations is an
advantage
• Knowledge of the NGO operations and the dynamics of the humanitarian sector is an advantage
• Experience in working with communities and vulnerable people is an advantage

Context/ Specific skills, knowledge and experience:
• Good communication and interpersonal skills
• Strong organizational and teamwork skills
• Very good English language proficiency
• Solid experience in assessments, surveying and reporting

• Excellent communication and report-writing skills (oral and written)
• Strong computer skills (CAD, Word, Excel, Power point)

2. Behavioral competencies
 Good cultural awareness and sensitivity
 Highly approachable, trustworthy and confidential
 Meeting deadlines
 Adhering to the NRC standards, policies and guidelines
 Adapting and coping to change
 Communicate effectively and respectfully