Shelter & WASH Technical Assistant provides support to the organization’s activities in the form of logistics/administrative support processes, procurement of goods and services for project activities under the direction and guidance of Shelter/WaSH Technical Officers/Team Leaders.

Overall responsibilities

1. Adhere to NRC policies, guidelines and procedures
2. Assist with the implementation of the support function portfolio according to the plan of action
3. Prepare and develop status reports as required by management
4. Ensure proper filing of documents
5. Promote and share ideas for improvement of Shelter/WaSH program administrative procedures
6. Contribute to the identification of data protection risks and needs in the context of the program implementation
7. Perform any other duties and responsibilities as assigned by the line manager.

Specific responsibilities 

• Assist the Technical Officers in registration of beneficiaries; post-distribution monitoring; and/or verification of assistance distributions in line with NRC policies and donor requirements
• Support teams in administrative coordination processes among NRC departments
• Support Shelter/WaSH team in administrative work in relation to beneficiary liaison/correspondence
• Conduct field trips, where necessary, to liaise with beneficiaries during all stages of the activities, for signing agreements and/or gathering other project-relevant documentation
• Ensure that all relevant documents required by the supporting functions as Finance and Procurement are produced and provided by Shelter/WaSH department
• Assist Shelter/WaSHteam with filing and archiving of the project documentation in Office 365
• Prepare the documentation package required for processing the program payments

Professional competencies

These are skills, knowledge and experience that are important for effective performance.

Generic professional competencies for this position: 

• Experience from working with logistics/procurement/administrative in a humanitarian/recovery context
• Previous experience from working in complex and volatile contexts
• Experience in processing working documentation in both hard and electronic copies
• Knowledge of data collection tools and capability to use them

Context related skills, knowledge and experience (shall be adapted to the specific position):

• Basic knowledge of the context in the areas NRC operates
• Basic knowledge of administrative and financial procedures necessary for program payments processing
• Experience in preparing contracts, organizing and keeping electronic files structure
• Fluency in Ukrainian is a must. Proficiency in English, both written and verbal desirable but not preferred.

Behavioural competencies

The following are essential for this position:

• Handling insecure environments
• Working with people
• Coping with change
• Empowering and building trust
• Planning and delivering results
• Communicating with impact and respect