Shop Manager
Location: Amersham, Buckinghamshire
Hours: 35 hours (Shop hours Monday – Saturday 9am-5pm)
Contract type: Permanent
Salary: £19,314 per annum

Are you a retail superstar who’s passionate about helping make a difference?
Are you ready to lead a team that represents the British Red Cross in your local community?

We are looking for a Shop Manager to run our friendly charity shop in Amersham. With retail supervisory experience and an ability to get the best out of an amazing team, you will be responsible for the smooth running of a busy, profitable charity shop in the heart of your local community.

In addition to leading a team that provides a brilliant shopping experience for your customers, you’ll design the perfect layout and environment that helps connect your customers to our cause. You’ll be responsible for achieving financial targets and inducting, training, and managing new staff and volunteers. Together, you’ll all represent the British Red Cross to a high standard and embody our core values, whilst making a difference to the li ves of people in crisis across the UK and abroad.

Retailing with a difference
Helping people in crisis begins at your local charity shop.

Full of pre-loved clothing, accessories, gifts, and more, our 300 shops across the UK are home to over 6,500 volunteers and 700 paid staff. We are one big team that loves meeting people from all walks of life.
From working on the shop floor, to coordinating activity “behind the scenes”, no two days are the same.

“I’m not delivering to a profit target to enhance someone’s personal wealth – I’m making a real -visible – contribution to supporting the work of my chosen Charity” – Joanne, Regional Retail Manager

This role could be for you if:

You’ve got retail experience at supervisory level.
You know how to get the best out of people. With proven management skills, you know how to develop and inspire your team.
You can deliver outstanding customer service and are comfortable with organisational and cash handling duties.
You’re an entrepreneur who can work to targets, using your initiative to achieve fantastic results.
You know your way around a PC and have proven IT skills experience
You get ‘us’. You care about the British Red Cross cause and have the skills and knowledge to promote the shop in your community as the charity retailer of choice.

Closing date for application is 23.59 on Thursday 4th May 2023 with interviews to follow.

For guidance on completing your application, please refer to ‘Additional Information’ attached

We offer a wide range of staff benefits, including:

36 days holiday (inclusive of bank holidays)
Option to buy an extra 5 days annual leave
Up to 6% contributory pension
Flexible working policy

Connecting human kindness with human crisis