Generic responsibilities 

1. Ensure compliance with NRC policies, guidelines and standards
2. Ensure compliance with Site Management strategy, tools, handbooks, guidelines, and standards
3. Site Management responsibility for implementation of translating services related to the project
4. Site Management specific responsibility for the quality control and monitoring of project activities, including Kobo questionnaires
5. Site Management responsibility for project documentation of technical activities of the project related to the City Desk activities
6. Assess, promote and document ideas for improvement and further program development options
7. Ensure that projects target project participants most in need, and explore and asses new and better ways to assist
8. Promote the rights of Internally Displaced Persons/returnees in line with the advocacy strategy

Specific responsibilities 

• Facilitating communication with the affected populations on available services as per the project participants’ requests
• Translating documents pertaining to the Site Management functioning and Transit Site guests
• Day-to-day interpreting for the Site Management Coordinator and Technical Officers
• Assisting project participants at the East Warsaw Train Station, including but not limited to support in purchasing train tickets and transporting luggage
• Updating information on people in the waiting area and their needs
• Receiving and releasing items from the luggage room
• Supporting Site Management Project Manager, Coordinator, Technical Officers, operating partners and service providers in the area of safe and checked referrals to local specialists, humanitarian actors and services as needed
• Conducting daily KOBO questionnaires on access to basic needs to the new arrivals
• Providing support to Site Management Coordinator, Technical Officers, operating partners and service providers in incident reporting as per NRC incident reporting guidelines and procedures
• Translating information materials distributed at the Transit Site
• Carrying out other activities as requested by the Site Management Coordinator, Site Management Project Manager or delegated manager on shift

Professional competencies 

Generic professional competencies for this position: 

• Experience from working within Site Management technical expertise area in a humanitarian/ recovery context
• Previous experience from working in complex and volatile contexts
• Site Management expertise
• Documented results related to the position’s responsibilities
• Fluency in Polish, Ukrainian and/or Russian, both written and verbal, English desirable

Behavioural competencies

• Planning and delivering results
• Working with people
• Communicating with impact and respect
• Handling insecure environments