Description

Position Title: Social Media Associate

Reports to: Social Media Manager

Location Boston, MA or Remote U.S.| Less than 5% travel

Position Type: Full-time

Position Overview

The Social Media Associate, under the direction of the Social Media Manager, supports the day-to-day organic social media development and publishing in order to increase and engage the supporter base. Serving as a primary communicator with Partners In Health’s (PIH) more than 500k+ fans and followers, the Associate creates everyday content, monitors conversations, and reports on performance. As a key member of the Digital team, this role must be able to manage multiple assignments and collaborate effectively with culturally diverse staff across departments and sites in a fast-paced environment.

Responsibilities

• Under the guidance of the Social Media Manager, create and write strong/engaging content, develop a regular timely publishing schedule and optimize as needed.
• Oversee the day-to-day organic social media content publishing.
• Consult with content producers on social direction, content, and assets needs (photos, videos, gifs, graphics, etc.), and production of deliverables.
• In collaboration with the Social Media Manager, responsible for planning and execution of community events and partnerships, influencer activations, podcast distributions, and other relevant tasks.
• Monitor PIH’s brand on social media platforms and via BrandWatch.Engage with the online community and respond to comments. Identify opportunities to influence public perception through audience engagement.
• Measure and report on relevant key performance indicators across platforms. Update and distribute weekly and monthly dashboards.
• Stay up-to-date with latest social media best practices and technologies.

Qualifications

• Bachelor’s degree required, preferably in marketing, communications, journalism, or related field, and 2-3 years of experience.
• 1-2 years of experience in implementing social and digital campaigns and communications preferred.
• A strong writing background including experience writing copy for a variety of digital platforms, under tight deadlines.
• Understand of social media and digital analytics (native platforms, google analytics)
• Interest and knowledge of new and emerging social and digital industry trends.
• Strong project management skills and attention to detail.
• Able to work occasional nights and weekends.
• Exemplary interpersonal skills; ability to collaborate effectively with culturally diverse staff across departments and sites.
• Interest in social justice is strongly desirable.

Organizational Profile

Partners In Health (PIH) is a non-profit, global health organization that fights social injustice by bringing the benefits of modern medical science first and foremost to the most vulnerable communities around the world. PIH focuses on those who would not otherwise have access to quality health care. PIH partners with the world’s leading academic institutions to create rigorous evidence that shapes more sound and all-inclusive global health policies. PIH also supports local governments’ efforts to build capacity and strengthen national health systems.

As of today, PIH runs programs in 12 countries (Haiti, Kazakhstan, Lesotho, Liberia, Malawi, Mexico, Navajo Nation, Peru, Rwanda, Sierra Leone, United States), where it provides direct care to millions of patients, through public facilities and community engagement.

Partners In Health (PIH) is committed to the fundamental principle of equal opportunity and equal treatment for every prospective and current employee. It is the policy of PIH not to discriminate on the basis of race, color, national or ethnic origin, ancestry, age, religion, creed, disability, sex and gender, sexual orientation, gender identity and/or expression, military or veteran status, or any other characteristic protected under applicable federal, state or local law. PIH works in and with a number of governments in and outside the U.S., and to the extent applicable, this statement is intended to incorporate the prohibition of any unlawful discrimination covered by applicable laws in such countries, states and municipalities.

Partners In Health participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.