Sr. Social Media Assistant VN 121/2023
JOB DETAIL
Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.
IOM is committed to a diverse and inclusive work environment. Internal and external candidates are eligible to apply to this vacancy. For the purpose of the vacancy, internal candidates are considered as first-tier candidates.
Under the direct supervision of the Social Media Officer based at the IOM Headquarters (HQ) in Geneva, and the administrative supervision of the Head, Online Communications Unit (OCU), the successful candidate will be responsible for the Organization’s extensive and fast growing Global social media platforms and activities.
- Draft high-impact social media content, including graphics, videos and other multimedia formats that effectively informs and engage external audiences and support media and advocacy campaigns.
- Participate in building and execution of the IOM social media strategy in collaboration with the Social Media Officer at HQ.
- Compile IOM in the News, as well as other related migration news using the Meltwater clippings service and Google Alerts for publication in the daily Migration News desk.
- Collect and analyze metrics for all IOM social media platforms to gauge reach, engagement and other performance measures for social media posts, accounts and campaigns. Help to inform results-based decision making and drive the effective use of resources.
- Based on an analysis of social data/metrics, insights and best practices, recommend to the Social Media Officer adjustments and improvements to IOM’s social media outputs.
- Create and maintain social media calendars and schedules for all IOM global social media channels.
- Monitor and in consultation with the Social Media Officer moderate comments on social media posts, intervening as appropriate to answer questions and guide the conversation.
- Train colleagues to use social media effectively, including mission or project focal points and fieldbased media colleagues.
- Advise and assist IOM Country Offices and Project Managers to set up social media accounts and campaigns.
- Assist in the gathering of fresh content from the field.
- Represent IOM atParticipate in various local, regional, and international social media events, conferences, workshops and training.
- Bolster IOM’s online social networking presence by actively engaging with current followers and supporters.
- Perform such other duties as may be assigned.
- University degree in Mass Communication, Media Studies, Social Media or any related field from an accredited academic institution with four (4) years of relevant experience.
- Minimum of four (4) years of demonstrated proficiency with social media platforms including Facebook, Twitter, Instagram, Linked-ln, Flickr, YouTube, Vimeo and others.
- Experience working in a multi-cultural office environment.
- Strong editorial judgement, including ethical and political awareness.
- Sophisticated understanding of multimedia content, including how it can best be produced, packaged, published and shared on websites, on social media and with news organizations.
- Managing social media scheduling tools.
- Ability to edit video in formats suitable for social media.
- Proficiency with Microsoft Office 365, Windows, Office, and Outlook, and desktop software applications.
- Excellent organization and analytical skills, attention to details, and ability to work with minimum supervision.
For this position, fluency in English is required. Knowledge of a second official UN language is desirable.
- Shows respect and sensitivity towards gender, culture, ethnicity, religion, sexual orientation, political conviction and other differences.
- Encourages the inclusion of all team members and stakeholders while demonstrating the ability to work constructively with people with different backgrounds and orientations.
- Promotes the benefits of diversity; values diverse points of view and demonstrate this in daily work and decision making.
- Challenges prejudice, biases and intolerance in the workplace.
- Upholds and promotes the Standards of Conduct and Unified Staff Regulations and Rules.
- Delivers on commitments; manages the organization’s resources reliably and sustainably.
- Embraces and encourages transparency, balancing this with the need for discretion and confidentiality as appropriate.
- Maintains impartiality and takes prompt action in cases of unprofessional or unethical behaviour.
- Does not abuse one’s position and acts without consideration of personal gain. Is motivated by professional rather than personal concerns.
- Demonstrates professional competence and mastery of subject matter and willingness to improve knowledge and skills.
- Seeks to raise professional standards in self and others through daily work and activities.
- Adapts quickly to change and is decisive and versatile in face of uncertainty.
- Shows self-control and persistence when faced with difficult problems, and remains calm in stressful situations.
- Is conscientious and efficient in meeting commitments, observing deadlines and achieving results.
- Proactively seeks responsibility in delivering towards the goals of the Organization.
- Plans and organizes work with a clear and deliberate focus, ensuring commitments are easily identified and progress is widely communicated.
- Stands by the actions of team or department, publicly accepting ownership.
- Takes responsibility of own shortcomings and those of the work unit, where applicable.
- Speaks and writes clearly and effectively.
- Seeks to share information with others, with due respect for diversity and the confidentiality of specific sensitive information.
- Listens and seeks to understand without bias, and responds appropriately.
- Shares information and keeps others up to date; actively seeks others’ views and ideas and respects their contribution.
- Disseminates and shares knowledge openly and actively contributes to knowledge/network communities for topics relevant to area of expertise.
- Encourages knowledge-sharing across units/departments and ensures that knowledge is captured, recorded and disseminated appropriately.
- Builds networks for the effective communication and exchange of knowledge and ideas and puts others into contact with various sources of knowledge.
- Contributes to an environment that is conducive to innovation and learning.
- Fosters a sense of team spirit by developing a shared understanding, accountability and enthusiasm for the team’s work.
- Displays a high level of cultural awareness, sensitivity to different ways of working and leverages individual strengths in order to build a better team.
- Shares credit for team accomplishments and ensures that the contribution of others is recognized.
- Helps create a positive team spirit, putting aside personal considerations to help the team achieve its goals.
- Produces high-quality results and workable solutions that meet clients’ needs.
- Anticipates constraints, identifies solutions and takes responsibility for addressing critical situations.
- Monitors own and others’ work in a systematic and effective way, ensuring required resources and outputs.
- Aligns projects with Organization’s mission and objectives and demonstrates a good understanding of the impact of team’s and own work on external and internal counterparts.
Interested applicants may send their applications to hrmanila@iom.int no later than 10 July 2023. VN Number and Position Title (VN 121/2023 – Sr. Social Media Assistant) should be specified in the SUBJECT field.
Applications must consist of a cover letter, a duly-accomplished IOM Personal History Form, and a résumé highlighting education and experience relative to the above qualifications.
IOM welcomes applicants from qualified individuals, irrespective of their race, religion, skin, color, nationality, age, disability status, ancestry, sex, sexual orientation, gender identity or expression, marital status, family structure, mental health status, or any other characteristic.
Only shortlisted candidates will be contacted.
Kindly note that this position is subject to funding availability.
