The Clinton Health Access Initiative, Inc. (CHAI) is a global health organization committed to our mission of saving lives and reducing the burden of disease in low-and middle-income countries. We work at the invitation of governments to support them and the private sector to create and sustain high-quality health systems.

CHAI was founded in 2002 in response to the HIV/AIDS epidemic with the goal of dramatically reducing the price of life-saving drugs and increasing access to these medicines in the countries with the highest burden of the disease. Over the following two decades, CHAI has expanded its focus. Today, along with HIV, we work in conjunction with our partners to prevent and treat infectious diseases such as COVID-19, malaria, tuberculosis, and hepatitis. Our work has also expanded into cancer, diabetes, hypertension, and other non-communicable diseases, and we work to accelerate the rollout of lifesaving vaccines, reduce maternal and child mortality, combat chronic malnutrition, and increase access to assistive technology. We are investing in horizontal approaches to strengthen health systems through programs in human resources for health, digital health, and health financing. With each new and innovative program, our strategy is grounded in maximizing sustainable impact at scale, ensuring that governments lead the solutions, that programs are designed to scale nationally, and learnings are shared globally.

At CHAI, our people are our greatest asset, and none of this work would be possible without their talent, time, dedication and passion for our mission and values. We are a highly diverse team of enthusiastic individuals across 40 countries with a broad range of skillsets and life experiences. CHAI is deeply grounded in the countries we work in, with majority of our staff based in program countries. Learn more about our exciting work: http://www.clintonhealthaccess.org

CHAI is an Equal Opportunity Employer, and is committed to providing an environment of fairness, and mutual respect where all applicants have access to equal employment opportunities. CHAI values diversity and inclusion and recognizes that our mission is best advanced by the leadership and contributions of people with diverse experience, backgrounds, and culture.

CHAI’s global malaria and neglected tropical disease (NTD) program provides direct technical and operational support to countries around the globe to strengthen their programs and reduce the burden of preventable, treatable diseases. We support governments to scale up effective interventions for prevention, diagnosis, treatment, and surveillance, with the goals of sustainably reducing the number of illnesses and deaths worldwide in the short-term and accelerating progress towards elimination of malaria and NTDs in the long term.

Overview of role

CHAI is seeking a highly motivated individual to work as a Supply Chain Management (SCM) Program Manager (PM) to provide oversight and guidance in procurement and supply chain management in support of national malaria and neglected tropical disease programs around the globe including Mesoamerica, Anglophone western and eastern Africa, southern Africa, southeast Asia, and with specific focus on Francophone western Africa. The SCM PM will manage a small team and work directly with the SCM Technical Advisor (TA), CHAI regional and country teams, government partners, suppliers, distributors, and global and regional stakeholders to improve the supply management of malaria vector control, diagnostic and treatment commodities that countries procure, often with support from international donors. They will oversee CHAI’s work on commodity forecasts, procurement planning, warehousing, and supply chain distribution in support of partner national malaria and NTD programs, will identify opportunities for impact in this space, and will manage a small team to deliver on these opportunities. In addition, the SCM PM will work with CHAI’s Digital Health team as well as CHAI’s global and country-based team colleagues to expand the national programs’ use of appropriate digital information tools and systems, linkage (or integration) between health management and logistics management information systems, and develop dashboards, data visualizations, SOPs, and training sessions to transform supply management at both national and community levels.

CHAI places great value on the resourcefulness, tenacity, patience, humility, and high ethical standards of its staff. The successful candidate must have a deep personal commitment to producing results and working independently, able to manage multiple tasks at once and make sound decisions regarding data analysis without daily supervision. They will have solid fluency with analytical software (MS Excel required, others such as SAS, STATA, SPSS, and R would be advantageous), and will be capable of conducting rapid quantitative analysis and communicating the results to decision-makers. They will have a strong track record of producing accurate demand forecasts at the national or sub-national level (in the public or private sector), as well as experience in supply chain strategy and design (ideally by creating novel solutions and de novo tools to aid public sector stakeholders). The successful candidate will be highly skilled at problem-solving and relationship building, and they must have excellent communications skills and cultural sensitivity as they will be working closely with global and country partners.

• Collaborate with government partners, CHAI country teams, the SCM Technical Advisor, and other stakeholders, to identify data & capacity gaps that impact procurement, supply, and distribution systems, and organize and manage CHAI’s response plan to build solutions that fit the needs of the malaria and neglected tropical diseases (NTD) program in the context of the national health system;
• Compile information on registration, quantification, procurement and distribution processes and timelines for malaria vector control, diagnostic, prophylactic, and treatment commodities, and NTD commodities, and document key gaps and recommendations for CHAI’s engagement;
• Identify new avenues for CHAI engagement with national malaria and NTD programs and the private sector for improved supply chain management;
• Ensure adequate procurement and distribution of commodities to all relevant levels of the health care system through planning, data analysis and visualization, and coordination across stakeholders;
• Conduct periodic supply chain monitoring & evaluation (M&E) to track CHAI’s impact in our supply chain work, and to identify problem areas, supply stock-outs, and risks, and routinely report findings;
• Support CHAI country teams in each region with supply chain strategy and training, and build a strong relationship of trust and capability with the national malaria programs;
• Liaise with donors and external implementing partners to communicate data and analyses and coordinate efforts;
• Other tasks as assigned.

• MPH or MS in public health, public policy, health economics, or supply chain management, and 3+ years’ experience working in public health, health commodities management, health strategy consulting, health commodity market intelligence, finance, or a public sector advisory position in a related field
• High level of proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Experience working in an international context and/or entrepreneurial environment
• Exceptional analytical (qualitative and quantitative) and communication (written, oral, interpersonal, organizational, and problem-solving) skills
• Ability to think strategically and anticipate future consequences and trends
• Ability to work well both independently and as part of a multidisciplinary team
• People-management skills: experience with directly line-managing employees to support professional development and ensure quality outputs from the team
• Ability to be effective, calm, and flexible in a fast-paced work environment, to handle multiple tasks simultaneously and to effectively prioritize
• Ability to travel up to 50% as needed
• Fluent written/spoken English and advanced written/spoken French language skills
• Experience and willingness to work in high-risk, developing settings
• Strong work ethic, integrity, credibility, and dedication to CHAI’s mission

Advantages

• Experience using advanced analytical software (e.g., SAS, STATA, SPSS, R)
• Experience working with logistics management (eLMIS) and/or health information (DHIS2) systems
• Experience working in developing countries, particularly on health-related initiatives with data visualization applications
• Experience working in pharmaceutical or medical device market research, market intelligence, wholesale distribution, or commercial strategy
• Knowledge of major global infectious disease problems
• Experience working with governments and institutions in sub-Saharan Africa
• Advanced or learning written/spoken Spanish or Portuguese language skills