Job Title: Support Worker
Location: Poole Hospital
Hours: 20 hours per week, working Monday to Friday 4pm to 8pm
Contract Type: Fixed Term to end March 2024
Salary: £19,838 per annum based on 35 hours per week
Driving: Full UK Manual Driving Licence to drive British Red Cross Vehicle

Do you love helping people in need?

Are you passionate and eager with great people skills and would love a rewarding role where you feel you make a difference to someone’s day?

No professional experience? No problem!

If you can make someone feel comfortable and at ease then you’d be perfect as a Support Worker in our Health and Local Crisis Response team.

You will provide assistance to patients to enable them to be discharged in a safe and timely manner from Poole Hospital.

A day in the life of a Service Support Worker, you will:

Act on referrals from Poole Hospital to collect patients who are ready for discharge.
Provide transport to ensure patients can be discharged and taken home.
Ensure patients are settled at home following hospital discharge. Collect prescriptions, do light household tasks or shopping if required.
Provide a support plan. Signpost patients to relevant services following a hospital stay to help them regain their independence at home and reduce the risk of hospital re-admission.

To be a successful Service Support Worker:

Do you have a full UK manual driving licence held for a minimum of two years?
Do you have a knowledge of services provided by the NHS and Social Care?
Are you thoughtful, caring and patient?
Do you have a basic IT knowledge? Training will be given on British Red Cross systems.

There is no personal care or administration of medication for this role.

DBS check will be paid for by British Red Cross and workwear will be supplied for your role.

Closing date for your application is 27th November 2023.

Please note that early application is encouraged. We’ll be reviewing applications throughout the advertising period and reserve the right to close the advert in advance of the closing date.

In return for your dedication and expertise, you’ll get:

Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days.
Pension scheme: Up to 6% contributory pension.
Flexible working: We do our best to accommodate your preferred work style.
Learning & Development: Wide range of career opportunities + comprehensive learning.
Discounts: Access to Blue Light Discount Card and employee benefits platform.
Wellbeing Assistance: Access to mental health and wellbeing assistance.
Team Working: Champion our mission in a collaborative team.
Cycle2Work: Lease a bicycle through the scheme.
Season ticket loan: Interest-free loan for commuting expenses.

We are proud to participate in the disability confident scheme for roles based in the UK. During the application process, you will be asked if you wish to apply under the scheme.

At The British Red Cross, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff and volunteers. We remain dedicated to ensuring our teams can bring their true selves to work without risk or fear of discrimination. We do this through regular data reporting, and the assistance of our internal Race and Equality Network (REEN), LGBT+ Network, our Disability and Wellness Network (DAWN), Gender Network, Carers Network and Youth Network.

Connecting human kindness with human crisis