JOB PURPOSE

The Supporter Engagement Officer will design and implement audience journeys to grow, develop and mobilise Amnesty International’s supporters across priority countries in Asia-Pacific.

ABOUT YOU

This is an exciting opportunity to join the Regional Offices of Amnesty International; working together for human rights change. We are looking for a Supporter Engagement Officer to engage and retain our supporter base across countries in the region with a focus on, but not limited to email marketing.

MAIN RESPONSIBILITIES

• To help grow and develop new online audiences and increase the engagement of existing Amnesty supporters in Asia-Pacific.
• To write and produce compelling human rights content in English that inspires, empowers, and mobilizes our audiences to get involved in our campaigns and activities; with the support of regional campaigners, the translation coordinator and translators, to draft and produce compelling human rights content in languages of priority countries across the region; primarily for HTML emails, but also for other content types when applicable (eg social media, digital adverts, videos, animations, blogs, etc).
• To lead on pilot projects featuring innovative ways to deliver behaviour change communications in the region working with chatbots, Whatsapp, Telegram and others, when relevant.
• To measure and report on the performance of all digital supporter engagement activities and processes.

SKILLS AND EXPERIENCE

• Significant proven experience of digital marketing with expertise in email marketing.
• Excellent written communication skills in English; and familiarity with other regional languages desired, although not required.
• Experience in mass-emailing and CRM tools, preferably Engaging Networks.
• Excellent project management skills and attention to details, with the ability to achieve success in a fast-paced environment.

Please see the attached job description for more information on responsibilities, skills and experience required.

ABOUT US

Amnesty International is a global movement of more than 10 million people who campaign for a world where human rights are enjoyed by all. We reach almost every country in the world.

Our aim is simple: an end to human rights abuses. Independent, international and influential, we campaign for justice, fairness, freedom and truth wherever they’re denied. And whether we’re applying pressure through powerful research or direct lobbying, mass demonstrations or online campaigning, we’re all inspired by hope for a better world. One where human rights are respected and protected by everyone, everywhere.

At Amnesty International, we are passionate about what we do and we are proud of our achievements as a movement. To compensate our employees for the critical work they do, we reward them through a combination of an attractive and sector competitive salary and benefits package, high levels of engagement and involvement, and a commitment to employee development.

Benefits include 37 days annual leave (inclusive of public holidays and grace days), pension scheme, employee assistance programme, life assurance and many more benefits designed to suit your own personal lifestyle. All of this, in a professional, engaging environment.

For further information on our benefits, please visit https://www.amnesty.org/en/careers/benefits/

WHAT WE HOPE YOU WILL DO NEXT

If you are talented, passionate about human rights and want to use your skills, knowledge and experience to change the world then we would encourage you to click ‘Apply for this Role’ below.

Freedom, Justice, Equality. Let’s get to work.

N.B. We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.**

Amnesty International is committed to being an inclusive employer and providing an inclusive and accessible recruitment process for all. If you would like to receive any information in a different way or would like us to do anything differently to help you apply for our roles, please get in touch with the team by [email protected]