SVN/MZ10/2025/007 – Protection Assistant (MHPSS)

Pemba, Mozambique
negotiable Expires in 1 week

JOB DETAIL

Applications are welcome from internal andidates. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, internal candidates are considered first-tier candidates.
Context

The International Organization for Migration (IOM), the UN Migration Agency is a dynamic and growing inter-governmental organization, with 174 member states. IOM is committed to the principle that “humane and orderly migration benefits migrants and society”. Established in 1951 and now active in over 590 field locations worldwide, IOM works with partners, government, and civil society to promote international cooperation to address operational challenges of migration and mobility, assist in the search for practical solutions to migration problems, and to provide humanitarian assistance to migrants in need, including refugees and internally displaced people. IOM addresses the migratory phenomenon from an integral and holistic perspective, including links to development, to maximize its benefits and minimize its negative effects.

The International Organization for Migration (IOM), the UN Migration Agency is a dynamic and growing inter-governmental organization, with 174 member states. IOM is committed to the principle that “humane and orderly migration benefits migrants and society”. Established in 1951 and now active in over 590 field locations worldwide, IOM works with partners, government and civil society to promote international cooperation to address operational challenges of migration and mobility, assist in the search for practical solutions to migration problems, and to provide humanitarian assistance to migrants in need, including refugees and internally displaced people. IOM addresses the migratory phenomenon from an integral and holistic perspective, including links to development, in order to maximize its benefits and minimize its negative effects.

Under the overall supervision of the Head of Migration Management Unit and the direct supervision of th Programme Manager (MHPSS/Protection), in close coordination with the Head of Sub-Office, the Protection Assistant will contribute to the implementation of IOM Mozambique’s projects in the area of Protection and MHPSS.

  1. Support the implementation of IOM’s MHPSS and protection activities related to the IDP response.
  2. Support implementation of protection mapping, protection safety audits and data collection activities under the Integrated Protection-MHPSS Programme to contribute to analysis on the operations and capacities of relevant protection actors.
  3. Participate in capacity-building for protection service providers, non-protection actors, and awareness raising for camp population, including dissemination of informational materials on the existing referral mechanisms.
  4. Support and coordinate logistical assistance in organizing relevant protection activities.
  5. Identify, respond, and follow up Individual Protection Assistance (IPA) activities and other individual cases.
  6. Ensure regular liaison and coordination of activities with other IOM field teams such as Health, Shelter, and CCCM to maximize the use of resources and ensure the delivery of integrated services.
  7. Contribute to organizing and monitoring IOM’s mobile teams (MHPSS and protection) activities, including close coordination with UNDSS for security related aspects activities, as well as capacity building trainings within the project.
  8. Perform such other duties as may be assigned.
Education
  • University Degree from an accredited institution in Social Sciences or Social Work, Law, Humanitarian Affairs, Human Rights, or other relevant field of study with at least two years of relevant work experience.
  • Completed High School Certificate in the above fields with at least four (4) years in relevant work experience.
Accredited Universities are those listed in the UNESCO World Higher Education Database.
Experience
  • Experience in protection of vulnerable people.
  • Experience in working with displaced communities.
  • Previous working experience in an international organization and familiarity with the IOM/UN common system or similar systems is an advantage;
Skills
  • Good communication, interpersonal and organizational skills.
  • Ability to write clearly and concisely including activity reports.
  • Demonstrated gender awareness and gender sensitivity;
  • Ability to work effectively and harmoniously with colleagues from varied cultures and professional backgrounds.
  • Ability to work under pressure.
  • Proficiency in Office applications, including Word and Excel and internet explorer.
  • Good knowledge of Human Rights and Protection.
  • Proven ability to establish and maintain strong working relations with relevant Government counterparts, international organizations, and private sector entities.
  • Knowledge of MHPSS is an advantage.
Languages
  • fluency in English & Portuguese is required (oral and written).

Desirable

  • Local Languages of Cabo Delgado (Macua, Makonde, Kimuani, Swahili)
IOM’s official languages are English, French and Spanish.
Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.
Required Competencies
IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process.
Values – all IOM staff members must abide by and demonstrate these three values:
  • Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
  • Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
  • Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
  • Courage: Demonstrates willingness to take a stand on issues of importance.
  • Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.
Core Competencies – behavioural indicators (Level 1)
  • Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
  • Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
  • Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
  • Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
  • Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.
Managerial Competencies – behavioural indicators (Level 1) (applicable only if position is with direct reports)
  • Leadership: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization’s vision. Assists others to realize and develop their leadership and professional potential.
  • Empowering others: Creates an enabling environment where staff can contribute their best and develop their potential.
  • Building Trust: Promotes shared values and creates an atmosphere of trust and honesty.
  • Strategic thinking and vision: Works strategically to realize the Organization’s goals and communicates a clear strategic direction.
  • Humility: Leads with humility and shows openness to acknowledging own shortcomings.
Notes
  1. Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.
  2. This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.
  3. This post is subject to local recruitment. Only those holding a valid residence and work permit for the country where this position is based will be eligible for consideration.
  4. Appointment will be subject to certification that the candidate is medically fit for appointment, verification of residency, visa, and authorizations by the concerned Government, where applicable.
  5. IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.
  6. IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.
  7. IOM only accepts duly completed applications submitted through the IOM online recruitment system. The online tool also allows candidates to track the status of their application.
For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies
Pemba, Mozambique

location

UN Jobline