Mercy Corps is a global team of humanitarians working together on the front lines of today’s biggest crises to create a future of possibility, where everyone can prosper. In more than 40+ countries around the world, over 5,400+ team members work side by side with people living through poverty, disaster, violent conflict, and the acute impacts of climate change. We’re committed to creating global change through local impact — 84% of our team members are from the countries where they work.
We bring a comprehensive approach to every challenge, addressing problems from multiple angles. And we go beyond emergency aid, partnering with local governments, forward-thinking corporations, social entrepreneurs, and people living in fragile communities to develop bold solutions that make lasting change possible.
General Position Summary
The Technical Director/TD is part of the Nawiri Leadership Team responsible for setting and driving a coherent, integrated technical vision and strategy for the Nawiri program,and ensuring high quality technical implementation of Nawiri’s approach in order to meet the program’s goal of sustained reduction of persistent acute malnutrition. Tasked with creatively managing and developing sustainable, multi-sector technical programming that is accountable to Government, participants and donors, the for Technical Leadership will oversee, guide, mentor and effectively support a high-performing team of senior technical experts across the programs core components (Resilient Livelihoods, Health and WASH, Water Systems, and Gender and Youth Social Inclusion and Systems Strengthening). S/he will ensure technical strategies are appropriately integrated across program systems and processes, reflect best industry standards and practice, and are responsive to participant needs and contexts. The TD will be responsible for working across the Nawiri Senior Leadership Team to ensure technical approaches are effectively reflected in implementation processes (under the Director of Implementation) and program performance standards (under the Program Performance, Quality and Learning Director), effectively guiding team members to delivery on high quality technical implementation plans and program performance standards.
TheTD will support the CoP in representing the program’s approach, technical strategy and results to donors and government partners, including through regular field visits and technical updates at Nairobi-level. S/he will facilitate and finalize high quality technical inputs into all donor processes, working closely with the Program Performance Director to ensure that PREP, Annual Results Report, and other ad hoc donor milestones reflect the highest technical standards and metrics. S/he will ensure a culture of learning and adaptive management across their team, ensuring technical strategies are regularly updated based on data and learning. S/he will effectively facilitate cross-component technical reflection processes and support the Chief of Party in communicating the technical vision and related progress to donors, government and other key stakeholders.
Reports Directly To: Chief of Party
Supervisory Responsibility:Resilient Livelihoods Lead, Health and WASH Lead Gender and Systems Strengthening, Water Systems Lead,
Works Directly With Program Performance Director, Director of Implementation, Strategic Learning Lead, the M&E team, partner agencies, local government, support departments (Finance, HR and Operations). Coordinates with HQ Technical Support Unit.
Key responsibilities
Technical Strategy and Vision
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Ensure program technical approach reflects learning and best practices, including Mercy Corps’ approaches in food security and nutrition, food systems, market systems, water security, resilience, and gender and social inclusion.
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Ensure that cross-cutting aspects of the program such as gender equality, social inclusion, youth, climate adaptation, and resilience are included and well-integrated into the program technical strategy and approach.
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Ensure program technical approach leverages Mercy Corps, USAID and government investments in counties of operations, to support sequencing, layering and integration.
Program Management and Implementation
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Lead and guide technical team to develop quality program standards, technical standard operating procedures and concept notes, and provide informed review and feedback aligned to Mercy Corps’ and Nawiri’s lessons learned and best practices
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Ensure high quality technical guidance informs the program cycle management process including work planning, (SOPs, concept notes, activity reports, review and reflection meetings, and sense-making sessions; co-facilitate processes for technical inputs.
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Facilitate technical team’s high quality and timely inputs into all program performance systems (led by the Program Performance Director), including reporting, PREP processes, review and reflection meetings, etc.
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Foster technical team’s input into and adherence to all program performance systems and standards (led by the Program Performance Director), including Mercy Corps’ minimum standards as outlined in the Gender Policy, Do No Harm principles, CARM, participant accountability standards, quarterly reporting.
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Ensure technical implementation approach is responsive to communities and partners and consistent with Mercy Corps’ relevant program guidelines, principles, values, quality standards and strategic plan.
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With Finance and Implementation Director, provide timely, accurate inputs into budgeting processes for program activities as required, make regular projections and track activity spending through BvAs.
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Where delegated by the CoP, effectively socialize and communicate the program’s technical approach and vision with Government stakeholders, USAID, and at country-level.
Collaboration, Learning and Adaptation
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Regularly engage with program performance systems and standards (including MEL and the Strategic Learning Lead) to inform data gathering needs, review results, and facilitate adaptation of technical approaches based on new information.
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Work with Program Performance team to help ensure relevant information that is being used for ongoing technical strategic reflection, learning, program analysis and decision-making while also capturing results at the output and impact level.
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With MEL Lead and Implementation Director, support effective target setting based on targeting approach, and update figures as necessary. Ensure sound technical and quality logic and justification behind activity targets.
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Ensure the technical team adheres to all monitoring, evaluation and learning standards, and regularly uses data for technical decision-making, and to support implementation.
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Oversee the technical team, including across partners, ensuring that all staff and consortium members are following work plans, activities are on schedule, and project deliverables are completed as planned.
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Develop the capacity of the team, deepen understanding of their roles and support with their career development in order to promote a culture of learning through reflection of research findings, M&E data, and lessons learned.
Finance and compliance management
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Support and guide Technical Team on proper budget management, including forecasting, procurement planning, evaluating level of expenditures, and proposing rebudgeting as necessary..
Influence and Representation
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Identify, build and manage collaborative partnerships with consortium partners, sub-grantees, donors, local governments and other stakeholders to communicate and advance program technical approaches.
Personal learning and development
Develop and implement a learning and development plan for yourself to ensure continuous improvement and growth in line with your performance goals and Mercy Corps commitment to organizational learning that allow as you to dedicate 5% of your working time to learning.
Adherence to Policies and Procedures
Personal conduct should always be professional and respect local laws, customs and MC’s policies, procedures, and values at all times and in all in-country venues.
Accountability To Participants –
MercyCorps team members are expected to support all efforts towards accountability, specifically to program participants and to international standards guiding international development work, while actively engaging ecosystem as equal partners in the design, monitoring and evaluation of our field projects.
Diversity and Inclusion– responsibility to create a positive culture and to safeguard equity, inclusion, dignity, and respect for all. Each employee is expected to be a role model for others and ensure alignment with MC diversity and Inclusion values.
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Master’s degree or equivalent experience in a relevant field such as social sciences, development studies, nutrition, public health, food security, agriculture, agribusiness, agricultural economics etc.
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At least 10 years’ of progressively responsible experience in the successful implementation of international development activities working on programs of a similar scope and scale, with preference given to Food for Peace or Livelihoods programs.
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At least three (3) years must be in senior program management, including direct supervision of technical and support staff. (If Team Member does not have this experience, ensure clear metrics and support plan is in place to support success; regularly review performance against PD).
Success factors/ essential skills:
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Initiative-taker, multi-tasker, and able to work effectively and respectfully with local government, private sector, civil society and donors.
Living Conditions / Environmental Conditions
The position is based in Nairobi, Kenya and it requires up to50% travel to support country programs, which may include travel to insecure locations where freedom of movement is limited and areas where amenities are limited. This is an accompanied post. Accommodation is provided as per the region’s benefits policy. Mercy Corps team members represent the agency both during and outside work hours when deployed in a field posting or on a visit/TDY to a field posting. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC’s policies, procedures, and values at all times and in all in-country venues.
In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development
Diversity, Equity & Inclusion
Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.
We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.
Equal Employment Opportunity
Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.
We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.
Safeguarding & Ethics
Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.