Org. Setting and Reporting

This position is located in Kinshasa in the Field Technology Section (FTS) of the United Nations Organization Stabilization Mission in the Democratic Republic of Congo (MONUSCO). The Telecommunications Assistant reports to the Chief ICT Operations Management.

Responsibilities

TELECOMMUNICATION INFRASTRUCTURE:
• Carry out maintenance of Wide Area Network (WAN) and Local Area Network (LAN) across the Mission, including installation and configuration of network hardware.
• Consolidate, fine-tune and integrate traffic statistics of the Mission’s Internal Network by using in house monitoring systems to better assess remote sites capacity requirements, utilization and metrics to aide decision making on network requirements and polices.
• Support implementation and facilitation of corporate guidance, SOPs, standards, and roadmaps on LAN, WAN, satellite and wireless technologies, and WAN optimizations.
• Support and manage the Mission’s Cisco Unified Communications Manager (CUCM) platform.
• Implement approved network security policies globally.
• Work closely with the ICT security teams to provide high level network guidance and support for prevention and mitigation of threats and abuses on Mission’s Network.
• Ability to identify and mitigate network vulnerabilities, previous experience with United Nations Core ICT systems.
• Any other related duties as may be required.

ICT PROJECTS:
• Consolidates and registers new projects on online project platform.
• Follows up and updates the projects on Project Online platform and provides monthly statistics on the on-going project.
• Updates Microsoft projects schedule for all register projects.
• Sends all relevant Projects Documentations to the Project Board for approval/signature.
• Ensures equipment / material is available for the project.
• Creates Umoja notification for equipment to be issued/shipped for the project.
• Initiates and coordinates Projects Meetings.

OPERATIONS SUPPORT:
• Performs related administrative duties, such as drafting routine correspondence, and assisting with the coordination of the travel programme.
• Monitors accounts and payment to vendors and individual contractors for services.
• Assists with the coordination of physical space planning.
• Assists with the administrative arrangements for seminars, conferences, and meetings.
• Monitors status of expenditures and allotments through Umoja, records variations, updates budget tables, consolidates data received and provides support to higher-level staff with respect to budget reviews.
• Prepares, processes and follows-up on administrative arrangements and forms related to the official travel of staff, maintains files of rules, regulations, administrative instructions and other related documentation, maintains up-to-date work unit files (both paper and electronic).
• Coordinates extensively with service units and liaises frequently with internal team members both at Headquarters and in field missions.

Competencies

Professionalism: Demonstrated skill and knowledge in asset management, project management as well as in cost recovery; shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations; takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.

Communication: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.

Planning and Organizing: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.

Education

High school diploma or equivalent is required.

Work Experience

At least six (6) years of working experience in experience in an information technology environment especially in Wide Area Network designs and implementation in an enterprise, including at least three years of experience at the international level are required.

Expertise in routing and switching, VPN, QoS, integration of WAN with external providers and other network-related policies is required.

Expertise in Network Security (Firewalls), Endpoint Security, Intrusion Detection and Prevention System is required.

Expertise in network segregation and monitoring tools such as load balancer, SolarWinds, Inter-mapper are required.

Expertise in Wireless LAN, Unified Communications and Voice Over Internet Protocol (VoIP) Technologies and cloud voice are desirable.

Experience in international operations in a post conflict-environment is desirable.

Languages

English and French are the working languages of the United Nations Secretariat. For the position advertised, fluency in English (both oral and written) is required; knowledge of French is desirable.

Assessment

Previously rostered candidates are not subject to any further assessment and as such, will not be invited for such an assessment.

Special Notice

This “Recruit from Roster” job opening is only open to roster applicants who are already placed on pre-approved rosters, following a review by a United Nations Central Review Body. Only roster applicants who were placed on rosters with similar functions at the same level are considered to be eligible candidates. Eligible applicants receive an email inviting them to apply. Rostered applicants are encouraged to apply only if they are interested and available to take up the position at the duty station/s specified in the Job Opening. Applying to this job opening carries an expectation to accept the offer, if selected.

Appointment or assignment against this position is for an initial period of one year. The appointment or assignment and renewal thereof are subject to the availability of the post or funds, budgetary approval or extension of the mandate.

The United Nations Secretariat is committed to achieving 50/50 gender balance in its staff. Female candidates are strongly encouraged to apply for this position.

Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures.

United Nations Considerations

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process.

The paramount consideration in the appointment, transfer, or promotion of staff shall be the necessity of securing the highest standards of efficiency, competence, and integrity. By accepting an offer of appointment, United Nations staff members are subject to the authority of the Secretary-General and assignment by him or her to any activities or offices of the United Nations in accordance with staff regulation 1.2 (c). In this context, all internationally recruited staff members shall be required to move periodically to discharge new functions within or across duty stations under conditions established by the Secretary-General.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee

THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.