Temporary CRM Data Quality Associate
Boston, Massachusetts
JOB DETAIL
Description
Application Instructions: a Cover Letter and Resume/CV are required in addition to the application. Please note that we are not able to sponsor U.S. work authorization for this role.
Position Overview
The CRM Data Quality Assurance Associate is a short-term role that will support the transition to Salesforce and HubSpot to ensure migrated data is clean and aligned with current coding practices. The primary focus of the role will be to identify, review, and merge duplicate contact records in both systems using both bulk merge tools and manual merge processes. This position will also be responsible for completing other data cleanup tasks as assigned to ensure key data points are accurate and aligned with current data coding practices.
Responsibilities
- Run reports to identify duplicates in Salesforce and HubSpot and merge in both systems following business rules using both bulk merge tools as well as manual merges. Research and resolve ambiguous matches prior to merging records.
- Track sources of duplicate records to surface potential configuration changes needed to integrations and data mapping rules.
- Create and run reports to surface data quality issues and assist with data cleanup projects.
- Perform other data cleanup tasks as assigned.
Qualifications
- Minimum of 3-5 years high volume data management experience with an enterprise CRM such as Salesforce in a nonprofit setting.
- Experience using reports and data tools such as Apsona and Data Loader to surface and resolve data quality issues. Experience with HubSpot a plus.
- Ability to handle all data confidentially with a high level of accuracy and close attention to detail.
- Strong organizational skills.
- Excellent interpersonal communication and problem-solving skills.
- Willingness to ask questions and collaborate with team members.
Organizational Profile
Partners In Health (PIH) is a non-profit, global health organization that fights social injustice by bringing the benefits of modern medical science first and foremost to the most vulnerable communities around the world. PIH focuses on those who would not otherwise have access to quality health care. PIH partners with the world’s leading academic institutions to create rigorous evidence that shapes more sound and all-inclusive global health policies. PIH also supports local governments’ efforts to build capacity and strengthen national health systems.
As of today, PIH runs programs in 11 countries (Haiti, Kazakhstan, Lesotho, Liberia, Malawi, Mexico, Navajo Nation, Peru, Rwanda, Sierra Leone, United States), where it provides direct care to millions of patients, through public facilities and community engagement.
Partners In Health (PIH) is committed to the fundamental principle of equal opportunity and equal treatment for every prospective and current employee. It is the policy of PIH not to discriminate on the basis of race, color, national or ethnic origin, ancestry, age, religion, creed, disability, sex and gender, sexual orientation, gender identity and/or expression, military or veteran status, or any other characteristic protected under applicable federal, state or local law. PIH works in and with a number of governments in and outside the U.S., and to the extent applicable, this statement is intended to incorporate the prohibition of any unlawful discrimination covered by applicable laws in such countries, states and municipalities.
Partners In Health participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.
Pay and Benefits
The pay range for this position at commencement of employment is expected to be between $24.00 and $28.00 per hour. The starting salary offered may vary depending on multiple individualized factors, including market for the position, job-related knowledge, skills and experience.
Subject to the terms and conditions of the applicable plans then in effect, eligible employees may enroll in a 401(k) plan with employer match, as well as participate in organization-sponsored medical, dental, vision, short-term and long-term disability insurance, and basic life insurance plans for the employee and the employee’s eligible dependents. Full time employees will receive 15 days of vacation, 12 sick days, 3 personal days, and 3 volunteer days in addition to paid time off during the week between Christmas and New Year’s Day, the week of July 4th, and 11 additional holidays annually.
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