Reports to (role)

REM Global Lead Individual Giving Advisor

What we do

The International Committee of the Red Cross (ICRC) works worldwide to provide humanitarian assistance to people affected by conflict and armed violence. We take action in response to emergencies and longer-term systemic responses and at the same time promote respect for international humanitarian law. We are an independent and neutral organization, and our mandate stems essentially from the Geneva Conventions of 1949. We work closely with National Red Cross and Red Crescent Societies and with their International Federation in order to ensure a concerted, rational and rapid humanitarian response to the needs of the victims of armed conflict or any other situation of internal violence. We direct and coordinate the international activities conducted in these situations.

In the context of growing humanitarian needs, the ICRC launched its Resource Mobilization Strategy 2020-2030 to guide advancement efforts over the course of the next decade. This strategy is underpinned by the Movement-wide Principles for Resource Mobilization, adopted at the 2017 Council of Delegates, which articulate a vision in which resource mobilization within the Red Cross and Red Crescent Movement becomes more than the sum of individual efforts by different Movement components. The ICRC is committed to working together with National Societies and the International Federation of the Red Cross and Red Crescent) to maximize collective potential.

A Strategy Implementation Plan process will guide this evolution to deliver increased income for the ICRC and the other Movement components with which it actively collaborates on private sector engagement. In support of this, the ICRC is establishing a Centre of Expertise to lead the development of engagement with National Societies and private sector audiences with a view to sustainably grow and diversify its partnership portfolio globally.

Purpose

In view of reinforcing its activities, the ICRC’s Centre of Expertise on Private Sector Engagement is offering a paid one-year Traineeship position – with a primary focus on activating and engaging supporters’ ecosystems via digital Individual Giving campaigns, products and appeals.

Against this backdrop, the chosen candidate will join a dynamic team overseeing the following activities:

• Advancing and accelerating the ICRC’s engagement agenda with individual donors, mainly via digital channels.
• Developing collaborative models and assisting in piloting novel approaches.
• Incubating and facilitating conversations for appeals for campaigns and emergencies.
• Advising and convening internal stakeholders on priority appeals and products.
• Optimizing service quality and reinforcing internal systems.
• Strengthening the coordination within the International Red Cross and Red Crescent Movement.

Within this general framework, the post-holders primary tasks will be to support team members in driving and implementing the ICRC’s Resource Mobilization Strategy 2030 across a portfolio of projects and themes.

Relationships

• Internally: Member of the ICRC’s Center of Expertise on Private Sector Engagement team and the wider Resource Mobilization Division. Reports to the REM Global Lead Individual Giving and works in a ‘networked approach’ with various teams across hierarchies and geographies within the ICRC.
• Externally: Interact with external interlocutors, including Red Cross and Red Crescent Movement partners, where appropriate.

General Duties

• Understands and adheres to the seven Fundamental Principles of the International Red Cross and Red Crescent Movement.
• Understands and adheres to the ICRC Code of Conduct.
• Understands the roles of the components of the International Red Cross and Red Crescent Movement.
• Respect and observes staff regulations and security rules at all times.
• Represents the ICRC in a professional manner at all times.
• Develops and maintains a pleasant and conducive working environment with colleagues and line managers.
• Performs all duties with the highest level of confidentiality in the interest of the employees and the ICRC.
• May be asked to perform tasks not covered in this job description and to provide support to other departments when necessary.

Accountabilities & Functional responsibilities

• Support the creation and implementation of yearly plans to acquire new supporters and build long-term support from individual donors (cash donors and regular givers).
• Collaborate to plan and execute appeals to upgrade existing gifts, reactivate lapsed donors and convert once-off donors into regular giving donors through segmented e-mail campaigns, ensuring communication is targeted, effective and relevant.
• Support the development of fundraising packages for appeals and emergencies for use by the ICRC and work closely with National Societies to explore opportunities for ICRC to co-ordinate, co-design or implement fundraising campaigns in advance of the One Campaign in 2022.
• Update Asana, SharePoint and Teams’ sites and other relevant platforms
• Assist in drafting reports and communication materials for internal use.
• Provides support to initiatives involving private sector audiences and National Societies of the International Red Cross and Red Crescent Movement.

General Requirements

• 30 years or younger at the time of application.
• A maximum of 24 months of professional experience.

Certifications / Education required

• Bachelor’s degree in marketing, Digital Marketing, Public Diplomacy, International Relations, International Development or equivalent education.
• Digitally savvy – knowing how digital marketing works.
• Understanding the digital donation contexts is an asset.

Professional Experience required

• Fluency in English – at ease with editing and proofreading communication materials. Knowledge of French, Spanish, Arabic and/or other languages is an asset.
• Excellent knowledge of SharePoint, Teams and MS Office packages. Other platforms like HubSpot or Mailchimp are an asset.
• Knowledge of graphic design software knowledge & email marketing is an asset.
• Record evidence of having worked in private sector advancement or related sectors or clear articulation of interest to build a career in this area.
• Prior experience in working in international or national humanitarian organizations in communications, marketing, or customer care in international business contexts is an advantage.
• Faculty to work under pressure, prioritize multiple tasks and meet deadlines.
• Sound research, presentation and pitching prowess.
• Collaborative and proactive attitude, characterized by thoughtful action, empathy, discretion and tact.
• Able to represent the ICRC in an engaging and concise manner in meetings and negotiations.​​​​​​​

Our Values

At the ICRC, we value impact, collaboration, respect, and compassion. We seek candidates who demonstrate behaviours based on these shared values. For more information on the ICRC values, please visit this page.

Additional information

• Location: Geneva
• Type of contract: Traineeship
• Length of assignment: 12 months
• Relocation: Not provided for traineeships
• Visa/permit: legitimacy card provided
• Gross monthly salary: 3,840.00 CHF
• Estimated start date: September 2023
• Application deadline: 26 June 2023
• Application documents required: diplomas, work certificates, scan colour of passport – please upload it on your profile
• The ICRC values diversity and is committed to building an inclusive working environment. We encourage applications from all qualified candidates.

The ICRC values diversity and is committed to building an inclusive working environment. We encourage applications from all qualified candidates.