Under the supervision of the Specialist, Social Development Programme Unit, the Training Associate will be responsible for the following duties:
Contribute towards the preparation and roll-out of the Division’s activities by:
Contribute to the enhancement and expansion of the Division´s portfolio by:
Support is provided to the Division, predominantly with the development of key project documents and research papers; efficient and effective support to the implementation of the Division’s training activities, including face-to-face, online, and hybrid,and services as enshrined in its work plan; effective communication with internal and external counterparts to achieve prescribed results.
Planning & Organizing – Develops clear goals that are consistent with agreed strategies. Identifies priority activities and assignments. Adjusts priorities as required. Allocates appropriate amount of time and resources for completing work. Uses time efficiently.
Commitment to continuous learning – Willingness to keep abreast of new developments in the field of training and knowledge management activities. Shows willingness to learn from others. Seeks feedback to learn and improve
Communication – Speaks and writes clearly and effectively. Tailors language, tone, style and format to match audience. Openness in sharing information and keeping people informed.
Creativity – Actively seeks to improve programmes or services. Offers new and different options to solve problems or meet partners/donors needs. Takes an interest in new ideas and new ways of doing things.
Teamwork – Works collaboratively with colleagues to achieve organizational goals.
Client orientation – Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients’ needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.
Accountability – Takes ownership of all responsibilities and honours commitments, and delivers outputs for which one has responsibility within prescribed time, cost and quality standards. Operates in compliance with organizational regulations and rules. Supports subordinates, provides oversight and takes responsibility for delegated assignments. Takes personal responsibility for his/her own shortcomings and those of the work unit, where applicable.
Technological awareness – Fully proficient in computer skills, with ability to use a variety of software and applications relevant to on-line learning. Advanced knowledge of the EMS being an advantage.
Respect for diversity – Works effectively with people from all backgrounds. Treats all people with dignity and respect, including treating mean and women equally. Shows respect for and understanding of diverse points of view and demonstrates this understanding in daily work and decision-making.