IMPORTANT NOTICE REGARDING APPLICATION DEADLINE: Please note that the closing date for submission of applications is indicated in local time as per the time zone of the applicant’s location.
The initial contract duration for this assignment is 24 months, with a possibility of extension.
Organizational Setting
The Department of Management’s Division of General Services (MTGS) provides support functions to the IAEA through its four Sections, namely the Archives and Records Management Section (ARMS), the Commissary Management Section (CMS), the Facilities Management and General Support Section (FMGSS) and the Seibersdorf Laboratories Services Section (SLSS).
Among the four Sections, the Commissary Management Section (CMS) is responsible for the management of the Agency’s tax and duty-free store at the Vienna International Centre. The Commissary is a self-sustaining and non-profit making operation, enabling the purchase of selected consumer goods by the diplomats of Permanent Missions of Member States accredited to the UN organizations, staff members of the UN organizations based at the VIC as well as of other authorized organizations.
Main Purpose
Reporting to the Retail Operations Manager, the Unit Head leads the teams who are responsible for selecting and buying the lines of products sold in the Commissary and managing the related invoicing process. The Unit Head establishes and maintains an international assortment of products in line with customers’ preferences and consumer trends, evaluates and selects suppliers, negotiates terms of agreements, and ensures optimum stock levels at all times.
Role
The Unit Head, is:
• an expert in the negotiation and procurement of consumer products, able to maintain and expand the suppliers base
• a manager for the procurement and invoicing teams, ensuring accurate, timely and efficient processing of financial documentation
• a professional capable of identifying and implementing improvements for existing business practices and processes
Functions / Key Results Expected
Leads and manages the Unit staff to ensure proper operation of the Commissary’s procurement activities, including on-going market research, supplier selection, demand and seasonal fluctuations analysis, stock management, order frequencies, and optimal goods’ expiry dates management.
Is accountable for financial and administrative processes handled by the Unit including: receipt and payment for products for resale, checking of all invoices received from suppliers, reconciling purchase orders, suppliers’ invoices, goods received protocols and transport loss/damage reports.
Acts as a certifying officer for payments and purchase orders within the delegated monetary limits. Authorizes book stock adjustments.
Ensures that adequate internal controls related to financial transactions processing are in place.
Ensures a high level of customer satisfaction by establishing and maintaining an international attractive assortment of high-quality products which are competitively priced.
Prepares written supply agreements with suppliers and independently discusses agreements with smaller suppliers in the best commercial interest of the Commissary; conducts regular supplier performance meetings.
Oversees sales price calculations, price reductions, and returned goods processing. Verifies credit notes and administrative documents pertaining to the ordering and receiving of goods, annual bonus payments, etc. Controls supplier statement of accounts, investigates discrepancies, and communicates findings to the finance division.
Serves as the focal point for internal and external audits, investigating and responding to audit enquiries.
Competencies and Expertise
Core Competencies(Competency Framework)
Name | Definition |
---|---|
Communication | Encourages open communication and builds consensus. Uses tact and discretion in dealing with sensitive information, and keeps staff informed of decisions and directives as appropriate. |
Achieving Results | Sets realistic targets for himself/herself and for the team; ensures availability of resources and supports staff members in achieving results. Monitors progress and performance; evaluates achievements and integrates lessons learned. |
Teamwork | Encourages teamwork, builds effective teams and resolves problems by creating a supportive and collaborative team spirit, remaining mindful of the need to collaborate with people outside the immediate area of responsibility. |
Planning and Organizing | Sets clearly defined objectives for himself/herself and the team or Section. Identifies and organizes deployment of resources based on assessed needs, taking into account possible changing circumstances. Monitors team’s performance in meeting the assigned deadlines and milestones. |
Functional Competencies
Name | Definition |
---|---|
Commitment to continuous process improvement | Assesses the effectiveness of functions and systems as well as current practices; streamlines standards and processes and develops innovative approaches to programme development and implementation. |
Partnership building | Identifies interests and goals common to the Agency’s partners and its stakeholders to foster partnership building. Promotes collaboration with partners, colleagues across teams and stakeholders. |
Persuasion and influencing | Develops consensus on ideas and recommendations affecting own teams or Sections and other teams. Facilitates discussions and gives consideration to a range of interests, options and possibilities. |
Required Expertise
Function | Name | Expertise Description |
---|---|---|
General Services | Data and Information Analysis and Reporting | Ability to evaluate offers and analyse statistics. |
General Services | Inventory and Supply | In-depth familiarity with the consumer goods market as well as the ability to assess market trends and to make projections for future development within the consumer goods market. |
Administrative Support | MS Office (Word, Excel, Outlook, PowerPoint) | Advanced IT skills, including practical experience with MS Office, databases and dedicated retail IT systems. |
Procurement Services | Purchasing and Contracting | Sound knowledge of standard business administration principles with an emphasis on procurement and marketing. |
Qualifications, Experience and Language skills
Remuneration
The IAEA offers an attractive remuneration package including a tax-free annual net base salary starting at US $64121 (subject to mandatory deductions for pension contributions and health insurance), a variable post adjustment which currently amounts to US $ 37447*, dependency benefits, rental subsidy, education grant, relocation and repatriation expenses; Other benefits include 6 weeks’ annual leave, home leave travel, pension plan and health insurance. More information on the conditions of employment can be found at: https://www.iaea.org/about/employment/professional-staff/conditions
General Information
Evaluation process
Appointment information